IT Solutions Associate (Data Analysis / Intelligence) This job has ended. You cannot apply anymore.

WFP Logo
Computers/IT
Posted on 18 Jul, 2021
Closing on 01 Aug, 2021

Job Description

Contract duration:  1 year with possibility of extensions

Duty Station:  Sana’a, Yemen

ABOUT WFP

The United Nations World Food Programme is the 2020 Nobel Peace Prize Laureate.  We are the world’s largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change.

Aiming to feed 13 million of the most vulnerable people with food assistance, WFP’s emergency response in Yemen is the agency’s largest anywhere in the world. WFP also provides nutrition support to 1.7 million children and mothers, and delivers school meals to 850,000 children each day.

ORGANIZATIONAL CONTEXT

These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). The Job holders report to a Head of the Unit, Chief or Information Technology Officer.These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders performing front office management functions typically report to the Division Director or Country Directors. In cases where these positions support a specific business stream, the reporting line may be to the Head of Unit or Chief.
At this level job holders are expected to demonstrate responsibility and initiative to respond independently to queries with only general guidance. They have responsibility for undertaking specialised business support work, such as organisation and coordination of work. There is a requirement to use judgment in dealing with unforeseen problems on a daily basis. Job holders are expected to manage resources, and coach and/or coordinate a team of support staff.

JOB PURPOSE

To collect, organise, and interpret statistical information to make it useful for a range of businesses and informed decisions.

KEY ACCOUNTABILITIES (not all-inclusive) - Part 1

1. Write program code in order to support the development and implementation of efficient and effective IT solution components.
2. Keep up-to-date technical systems documentation for developed IT solutions in order to support systems maintenance. 
3. Perform unit and integrated testing of new, enhanced or fixed code in order to ensure completeness and adherence to technical specifications.
4. Assist in the installation, configuration and customization of IT systems ensuring compliance with WFP’s IT standards, guidelines and procedures. 
5. Assist in the release of IT systems and provide early life support in order to prepare for and enable proper use of the IT solution.
6. Resolve users queries independently, escalating if required, to ensure that standard IT questions are answered and accurate information is provided.
7. Assist in the preparation of materials and the delivery of trainings on automated business processes to ensure efficient and effective use of IT systems.
8. Collect and collate data, conduct basic analysis to support the development of accurate reports.

KEY ACCOUNTABILITIES (not all-inclusive) - Part 2

  • Collect, interpret data, analyse results using statistical techniques and provide ongoing reports
  • Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
  • Acquire data from primary or secondary data sources and maintain databases/data systems
  • Plans for the delivery of the technical solutions and dashboards and improvements to methods and processes to meet operational requirements.
  • Develop customized dashboards and automated reports for the registration, distribution, and data quality check.
  • Analysis, maintenance, and cleansing of data when required to support the registration and distribution activities.
  • Provide support to the process of reconciliation and triangulation activities.
  • Provide support to users, log and analyse all requests for support in accordance with standard processes, to support staff to deliver their services.
  • Follow set emergency response processes and procedures as required to provide support in enabling emergency food assistance needs to be met.
  • Perform other related duties as assigned.

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education. A post-secondary certificate in the related functional area. A degree in degree Information Technology, in statistics, mathematics or a related subject involving maths or related fields is desired.
Experience: Five or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.

Language: Fluency in both oral and written communication in Arabic & English languages.

Nationality: Yemeni National / valid work/residency permit holders only.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

  • Proven working experience as a Data Analyst or Business Data Analyst
  • Technical expertise regarding data models, database design development, data mining and segmentation techniques
  • Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, JavaScript, or ETL frameworks)
  • Knowledge of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS etc).
  • Has solid experience with Tableau and PowerBI or any analytics tool.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

  • Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
  •  Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
  •  Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
  •  Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.

People  

  • Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
  •  Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
  •  Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
  •  Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.

Performance

  • Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
  •  Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
  •  Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
  •  Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.

Partnership

  • Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
  •  Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
  •  Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
  •  Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfill the needs of internal and external partners.

FUNCTIONAL CAPABILITIES

Capability Name Description of the behaviour expected for the proficiency level
Governance, Strategy and Architecture Shares knowledge of IT governance process and system architecture development with team and analyses current designs for improvements and enhancements while ensuring compliance with legislation and specifies any required changes. Strong data analytics skills with the ability to collect, organize, analyse and disseminate significant amounts of data with attention to detail and accuracy
Change Implementation, Project Management, Planning and Optimization Utilises working knowledge of project and change management approaches to collect and analyse relevant data from multiple stakeholders to develop evidence-based business case for change.
Technical Expertise Continuously updates one’s own knowledge about new technologies and product modifications; Is sought out for advice/expertise and recognized internally as an important technical reference. Excellent understanding of data collection systems, data analytics and other strategies that optimize statistical efficiency and quality. Knowledge of methodologies, tools, systems and apply practical experience in planning, monitoring, evaluating, and reporting and ability to apply to practical situations.
Requirement Definition & Management Asks meaningful and appropriate questions to understand and translate business requirements into desired technical functionality. Able to conduct a cost-benefit analysis of alternative technologies and vendor service level agreements to consolidate options and assess suitability. Monitors and maintain the developed dashboards and improve overall quality and business stakeholder’s satisfaction. Ensures that operational problems are identified and resolved. Exhibits a detailed understanding of data analytics to effectively address and manage internal customers ‘needs. Identifies recurrent issues to propose long-term solutions.
System Design Able to analyze broad product/service functionality to coordinate design of new technology or assist in technology integration/enhancements.
Solution Development Designs, codes, tests, corrects, and documents programs from supplied specifications, using agreed standards and tools.

TERMS AND CONDITIONS

  • WFP is an equal opportunity employer.
  • WFP does not charge a fee at any stage of the recruitment process.
  • The applicant should be a Yemeni national or having work/residency permit.
  • Only candidates who are short-listed will be contacted.
  • Applications must be submitted online with:
  1. Use English language only.
  2. Indicate all your job TOR.
  3. Indicate clear years of experience with each job (month/year)
  • By submitting your application, you have read the Terms of Reference for this position and agree that any false, wrong or incomplete information might lead to your disqualification in this recruitment process.

NOTE: Successful candidates vetted as viable candidates through the application process will be retained on internal roster for a two-years period and may be given further consideration for future similar specific position advertised in the duty station.

DEADLINE FOR APPLICATIONS: 01 August 2021

WFP never uses external recruitment agencies and recruitment is always is free of charge. WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. The selection of staff are made on a competitive basis and we are committed to promoting diversity and gender balance. Only applicants whose profiles meet the advertised job requirements will be considered and only within the announced deadline.

لا يقوم برنامج الأغذية العالمي بالاستعانة ابداً بأشخاص او بوكالات خارجية في التوظيف، علماً بان عملية التوظيف دائماً مجانية. يبحث برنامج الأغذية العالمي عن مرشحين من أعلى درجات النزاهة والكفاءة المهنية والذين يتقاسمون مبادئنا الإنسانية.

يتم اختيار الموظفين على أساس تنافسي ونحن ملتزمون بتعزيز التنوع والتوازن بين الجنسين. سيتم النظر فقط للمتقدمين الذين تفي ملفاتهم الشخصية بمتطلبات الوظيفة المعلن عنها، وفقط خلال الموعد النهائي المعلن

Qualified female applicants are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

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Important Notes / مقترحات هامة

Following the instructions on How to apply will always increase your chances of getting your application looked at.
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