Mercy Corps is a leading international non-governmental humanitarian agency with a global mission to alleviate suffering, poverty and oppression by helping people build secure, productive and just communities.
Safeguarding at Mercy Corps is committed to the community members we work with and the beneficiaries we serve. As part of this commitment, Mercy Corps has zero tolerance for violations of our Code of Conduct (Sexual Abuse of Beneficiaries and Community Members (PSEA), Anti-Trafficking Policy, Child Safeguarding Policy, Mercy Corps Ethics Complaint and Whistleblower Policy, Sexual Misconduct in the Workplace Policy, Discrimination, Harassment and Bullying Policy, and Anti-Fraud and Corruption).
Mercy Corps Yemen would like to announce that the following position is currently open for recruitment:

Position Title: MEL Officer
Number of Vacancy:  1
Duty Station:  Taiz – Alhawban
Position Category:  Full-time AND Regular 
Duration of Assignment: till 31 Dec 2022 with possibility of extension based on fund and performance.
Deadline: 27-Jan-2022

PROGRAM/DEPARTMENT SUMMARY:

The MEL department in Mercy Corps ensures that all programs are maintaining high program quality standards, and providing transparency and accountability to the communities we serve.. 

GENERAL POSITION SUMMARY:

The Monitoring, Evaluation and Learning Officer will implement quality assurance and monitoring activities to ensure quality and impact that meet the requirements of the context (where needed remote/third party monitoring) and facilitates evaluation. She /He will be responsible also to collect, analyze and report relevant data in order for the team to measure program impact and ensure compliance with the MC Minimum Standards. A major focus of this position is to manage online and offline databases for all Mercy Corps Yemen hubs and perform regular data reviews to ensure the validity, reliability, relevance, timeliness, and accuracy of captured information. The officer will also manage a centralized database used for various internal and external reporting purposes.  

Essential Job Responsibilities 

Management of Data and Information Systems

• Develop and manage online databases and offline trackers for each project by sector across all hubs.
• Guide and supervise the entry of monitoring data into the-developed online databases according to the projects MEL plan.
• Develop and manage a centralized IPTT that automatically fed with data from relevant databases.
• Perform regular data cleaning to detect corrupt or inaccurate records from project’s record sets, or databases and correct it by replacing, modifying, or deleting the coarse data. 
• Conduct regular reviews of collected data to ensure validity, reliability, relevance, timeliness, and accuracy of captured information.
• Provide support to the MEL Manager and MEL Officers in the design of online tools using various digital platforms as needed.
• Ensure all MEL related data and documents/ files are properly organized and stored online in compliance with MC Minimum Standards. Provide timely reports and data summaries to the MEL Manager (including filling in data for indicators for each location and program) of routine data.
• Participate in the dissemination and presentation of data back to programs and communities
• Participate in data review workshops with MEL and program staff

Technical Support and Management of Monitoring & Evaluation Activities

• Support the design and implementation of the Monitoring and Evaluation Plans and ensure systems are fully functioning throughout the program duration and adjusted when required. 
• Assist the MEL Manager in building the capacity of all relevant team members to develop and maintain a robust M&E system supported by proper documentation and sufficient means of verification. 
• Ensure programs use the necessary and proper M&E systems and tools, to inform and improve each individual program, as well as feed into the broader nation-wide M&E system.
• Support collecting of and reporting on relevant indicators to the organizational-wide M&E system
• Implement data quality assurance processes, including PDMs, assessments, and beneficiary verification in the field
• Maintain proper project documentation and records as per the PM@MC requirements. 

Supervision and Management of MEL Staff

• Develop weekly and monthly work plans with the teams.  Track the teams’ ability to deliver on the plans and report back to the team each week
• Train and build capacity of MEL staff under his/her supervision
• Supervise MEL Assistants, enumerators, data entry clerks

Other

• Conduct himself/herself both professionally and personally in such a manner as to bring credit to the organization and to not jeopardize its humanitarian mission 
• Other duties as assigned.

SUPERVISORY RESPONSIBILITY: MEL Assistants

REPORTS DIRECTLY TO: MEL Manager 

WORKS DIRECTLY WITH: Program Team, MEL staff, enumerators, data entry clerks, Operations
 
KNOWLEDGE AND EXPERIENCE:

• A university degree in relevant field is required.
• At least 2 years’ experience working within an international NGO is preferred. 
• Experience and skills in quantitative and qualitative/participatory research methods and analysis.
• Good understanding of monitoring tools 
• Advanced computer skills in MS Office programs, particularly Excel. 
• Ability to think independently and problem solve.
• Ability to interpret figures.
• Strong organizational skills and ability to multi-task.
• Honest, hardworking and committed to community development.
• Good oral and written English and Arabic skills
• Experiencing managing/supervising staff

The successful MEL Officer will have an outstanding ability to mobilize community for data collection. S/he should have ability to undertake multiple tasks and be flexible. S/he should have problem solving skills and pay attention to details. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments with an appropriate sense of humor and make effective written and verbal communication a priority in all situations

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. 

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. 

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

Environmental Conditions

• Mercy Corps Team members represent the agency both during and outside of work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps' policies, procedures, and values at all times and in all in-country venues. Must be willing to travel throughout the country and be available for emergencies. 

ORGANIZATIONAL LEARNING

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve - we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

ACCOUNTABILITY TO PARTICIPANTS

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our participants and to international standards guiding international relief and development work, while actively engaging participant communities as equal partners in the design, monitoring and evaluation of our field projects