WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

ABOUT WFP

The United Nations World Food Programme is the 2020 Nobel Peace Prize Laureate.  We are the world’s largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change.

Aiming to feed 13 million of the most vulnerable people with food assistance, WFP’s emergency response in Yemen is the agency’s largest anywhere in the world. WFP also provides nutrition support to 1.7 million children and mothers and delivers school meals to 850,000 children each day.

ORGANIZATIONAL CONTEXT

Assisting 91.4 million people in around 83 countries each year, the World Food Programme (WFP) is the leading humanitarian organization saving Lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience.

In 2019, WFP is scaling up its Yemen operations aiming to provide 12 million people with monthly food assistance through direct food distributions, vouchers or cash and nutritional support to nearly 3 million pregnant and nursing women and children under 5.

JOB PURPOSE

To perform monitoring activities within a specific coverage area and provide reports to support the effective delivery of assistance packages. 

KEY ACCOUNTABILITIES

• Perform specialized and/or standardized processes and activities within the specific technical area of work supporting alignment with risk mitigation activities and guidelines.
• Update and maintain relevant Ibb MEF (Monitoring & Evaluation Findings), Hotline databases and records, ensuring that relevant information is accurate, organized, available for other team members and partners to access, and supports feedback requirements.
• Ensure Ibb beneficiary lists are prepared and uploaded to the SharePoint of Ibb Area Office (in coordination with the Programme Unit Ibb).
• Compile all cases flagged by the CO-focus on CRM Hotline or MEF. Follow up on beneficiary’s issues and complaints of “High Priority” relayed to Ibb Field Office’s attention.
• Validate hotline data on daily basis and ensure the accuracy of this data. Insert the data collected into pre-set database.
• Within the specific area of responsibility, compile data and support analysis and preparation of reports (e.g. MEF status reports and Hotline tracking report) in order to support operational decision-making.
• Work and exchange information, as per internal standing operating procedures, with internal counterparts and partners to support effective collaboration, implementation and monitoring of issue flagged to FO.
• Responsible for editing and validating all information uploaded into MEF or CRM database.
• Prepare monthly statistical reports on the Hotline calls, issue tracked through the MEF and submit to the Monitoring & Evaluation Officer
• Demonstrate a high level of confidentiality and sound judgement when sharing information to other stakeholders particularly when communicating issues to partners or local authorities.
• Assist in any other tasks as required.

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education.

Language: Fluent (level C) English and Arabic in both oral and written communication.

Experience: Three years’ work experience in monitoring and data management, preferably in humanitarian assistance.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

• Has experience analysing programme output and outcome data.
• General knowledge of WFP monitoring and evaluation systems and standards.

FUNCTIONAL CAPABILITIES

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
• Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
• Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
• Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations and is able to communicate this link to others.

People

• Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness and includes these in conversations on own developmental needs.
• Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
• Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence and develop and improve individual skills.
•  Create an “I will”/” We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.

Performance

• Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
•  Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
• Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
• Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.

Partnership

• Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
• Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
• Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
• Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.

TERMS AND CONDITIONS

• WFP is an equal opportunity employer.
• WFP does not charge a fee at any stage of the recruitment process.
• The applicant should be a Yemeni national or having work/residency permit.
• Only candidates who are short-listed will be contacted.
• Applications must be submitted online with:
• Use English language only.
• Indicate all your job TOR.
• Indicate clear years of experience with each job (month/year)
• WFP FT staff who are still under probation period are not eligible to apply.
• By submitting your application, you have read the Terms of Reference for this position and agree that any false, wrong or incomplete information might lead to your disqualification in this recruitment process. (NB: Successful candidates vetted as viable candidates through the application process will be retained on internal roster for a two-year period and may be given further consideration for future similar specific position advertised in the duty station.)