Ended Senior Human Resources Officer

The Job

CARE International is currently seeking a Senior Human Resources Officer, H/She will report to the HR Manager and will be responsible for all HR functions in their operations.

Senior Human Resources Officer

Location: Sana’a   


H/She is responsible for proper application of the HR policies and procedures, delivering the different activities on the various human resource functions & systems, which include staff payroll, compensations, benefits, personnel files, staffing and staff wellness.

Staff Payroll , Benefits and Compensation

  • Data entry for staff information on CARE HR system.
  • ESS & user set up in the payroll system.
  • Prepare & process all staff salary and benefit sheets for accruals and payments, to be    reviewed by HR Manager on a timely manner
  • Focal point for system needs to be in contact with FOCUS company.
  • Ensure staff monthly payroll slips are up to date and available for staff through the ESS system
  • Assist in the periodic salary review and analysis, and review and revision of new salary structure, as appropriate
  • Ensure all supporting documents are submitted accurately and on time (HR payroll report, contracts extensions, variations, terminations, resignations, clearances, EOS & deductions.
  • Assist staff on technical needs for the HR system.
  • Prepare staff end of service sheets for payments through the system, to be reviewed by HR Manager
  • Ensure all supporting documents are uploaded in the system

HR support

  • Ensure all staff time sheets are received, audited and shared with finance team.
  • Work closely with the CO HR Officers on leave tracking system and ensure the leave balances are updated and shared with Head of Department on a monthly basis.
  • Report to the HRM any leave discrepancies and/or issues on staff leaves immediately. 
  • In charge of all staff exit process (resignations, terminations, end of contracts).
  • Carry out the exit interview with leavers and ensure proper follow of any reported issues and arrange for it to be filled.
  • Arrange and follow up for final payment for all staff EOS entitlements and ensure supporting documents are properly submitted and filed.
  • Ensure the proper and accurate tracking of leave all other types of leave within CARE Yemen HR manual.

HR coordination

  • Assist in managing the Health insurance system and agreement.
  • Assist in managing the Life insurance system and agreement.
  • Assist in reviewing and conducting surveys to ensure HR related policies and procedures are up to date and shared across the Office.
  • Ensure the timely processing of new contracts, contract extensions, variations, clearances and End of Service procedures for all country office level staff.
  • Assist the HRM in managing processes related to disciplinary actions, staff separation, and termination.
  • Respond to employee related queries and provide services to all HR related inquiries and requests.
  • Assist the Human Resources Manager to provide support in managing staff wellness through CARE policies and also through psychosocial support.


  • Supervise and provide oversight to the HR Assistant to ensure that the following are carried out and maintain overall accountability that these tasks are completed:
  • Ensuring the following are accurate, complete and up to date - personnel files, management of leave, management of contracts, administration of health insurance scheme, providing reports to Country Office.  Ensure confidentiality is maintained in regard to all sensitive personnel data.
  • Ensuring all HR documents are received, audited and followed up on CARE Yemen related HR documents (PARs, contracts, etc.) to maintain an organized and efficient filing system.
  • Ensure that all staff personnel file documents are scanned for CI documentation compliance and Donor compliance.
  • Provide all required HR documents during audits with HR Manager Approval.
  • Responsible to maintain confidentiality of all staff and HR information.

Staff management

  • Provide support to CO& Area HR staff for HR updates and trainings in close coordination with the HR Manager.
  • Ensure quality of work of the HR Assistant.
  • Provide coaching and advice to the HR Assistant.

Qualification & Experience:

  • Bachelor’s degree in human resources or Business Administration or related field
  • 3-5 years’ experience in human resources field, preferably with INGOs.
  • Accounting background is preferred
  • Familiar with HR systems such as dealing with payroll & staff benefits
  • Strong interpersonal and teamwork skills
  • Good understanding of human resource reporting and recordkeeping requirements.
  • Excellent organizational skills and interpersonal skills.
  • Excellent computer skills and proficiency in Excel is a must.
  • Supervisor and problem-solving skills.
  • Fluency written and spoken in English and Arabic                                                                                                                         
How to Apply

Application Procedure:

Interested applicants should send a CV and a cover letter (English) by November 11, 2019 to yemvacancy@care.org

with the subject heading Senior HR Officer”. Please do not apply unless you meet minimum application requirements, otherwise you will not be considered. Only short-listed candidates will be contacted.

  • Employer: CARE
  • Category: Human Resources
  • Location: Sana'a
  • Posted on: 4 November 2019
  • Deadline: 11 November 2019