Ended Protection Monitor

The Job

National Staff Position

Position:           Protection Monitor

Job site:           Basateen (Aden) and Hadramout (Mukalla & Sayoun)

Report to:         Protection Monitor Activity Coordinator

Status:             Fulltime

INTERSOS is an independent humanitarian aid organization committed to helping and supporting endangered populations, victims of wars and natural disasters.

Program Title: Enhancing protection and assistance to refugees and asylum seekers in the Southern Region - Yemen

INTERSOS is providing case management for unaccompanied and separated children (UASC), SGBV survivors and People with Specific Needs (PwSNs) in the areas of Aden, Kharaz and Mukalla and Sayoun. The target population is refugees, asylum seekers and migrants. These activities will take place through a mobile unit in Mukalla and through drop in centres in Kharaz and Basateen.

Through this project:

  • PoCs (persons of concern) are provided with increase access to legal assistance and awareness on their rights and duties, and gain better overview and understanding of the conditions of the protective environment of refugees/asylum seekers and migrants throughout the Southern governorates in Yemen. Collected information feeds analyses and contributes to better inform programming decisions and advocacy efforts on refugee rights in Yemen.
  • PoCs at risk or survivor of SGBV are provided with timely and effective access to a comprehensive and quality SGBV case management package, contributing to a decreased risk of abuse, exploitation and violence.
  • PoCs/communities gain increased awareness on SGBV and CP prevention and response measures.
  • INTERSOS staff/team will improve skills in case management (SGBV, CP and PwSN).
  • PoCs in detention are identified; their detention conditions are monitored and are provided with legal assistance. Children in detention are also identified and provided with assistance.
  • UASC and children at risk are provided with timely and effective access to a comprehensive and quality CP case management package aimed at the improvement of their psycho-social well-being, contributing to the decrease of risk and abuse.
  • Vulnerable PoC with specific needs are identified, counseled and provided with financial assistance and suitable referral and follow-up.
  • Refugees are provided with support for self-reliance and increase their skills and ability to generate income.


Protection monitoring is conducted in 3 target urban concentration areas where PoCs gathering (Aden, Mukalla and Sayoun) by a team of protection monitors through site visits, following coordination with different actors and identification of protection concerns through outreach volunteers. The protection monitors combine community level assessments (FGDs) at centres/facilities of local associations or in INTERSOS facilities with household assessments. The protection monitors will collect data and information on the problems that the refugees face, help to extract and analyse protection trends, monitor the movement of PoCs, refugees’ intentions in terms of movement and return and on general protection issues. The assessments will also look into skills and capacities of refugees’ communities and households/individuals to respond to the protection problems they face.  Accordingly, in the process identified specific protection cases can be referred to the case management teams for further assessment and case management services by the social workers, with specific focus on extremely vulnerable protection cases in urgent need of individual assistance. The outreach volunteers will be selected at community level from the refugees’ community and local associations and CBOs. These volunteers shall represent diverse ethnic and religious groups including persons with disabilities and both males and females. The volunteers, male and female will be dynamic and resourceful individuals, including youth, who are motivated to work for the community in a non-discriminatory manner. The volunteers will be trained in the identification and referral of extremely vulnerable protection cases; engagement with community leaders for prevention of negative coping mechanisms and dissemination of prevention messages and supporting INTERSOS’ outreach activities.

Services mapping for each location will be developed and regularly updated in order to facilitate coordination and to enhance the referral pathway, facilitating the access to the services. All monitoring missions/sessions conducted are documented and recorded respecting standards and guidelines of confidentiality.

Protection monitoring will also indirectly contribute to identify needs for in depth protection assessments.

The reports and work of the protection monitoring teams will permit to inform the broader humanitarian response through the flagging of protection issues and trend analysis that may also be used for the purpose of advocacy.

Duties and Responsibilities

  • Conduct Field Visits on weekly bases to villages, urban areas, and informal settlements to meet with persons of concern conducting Focus Group Discussion, Household assessment and KII;
  • Utilize data collection tools and participate to training on data collection systems (KOBO system);
  • Produce Monthly and weekly work plan to share with supervisor.
  • Produce weekly report to share with the supervisor with main findings collect through FGD, HH and KII.
  • Work to strengthen INTERSOS’ relationship with Refugees from different groups, Asylum seekers, host community and municipal actors in order to maintain good access to PoCs and work event to strength the social cohesion between PoC and host community; this part of work will be done under the coordination of the community engagement coordinator and Protection Monitor Coordinator.
  • On daily basis collect information from secondary data on the protection situation.
  • On monthly basis within the developed work plan ensure the data collection through Focus group discussions and individual interviews or other methodologies requested by the Protection Monitor Coordinator and Protection Officer.
  • Conducts other duties as assigned by supervisor.

Minimum requirement:

  • BA in social sciences or related discipline.
  • Relevant professional experience of not less than 2 years in similar positions;
  • Prior experience with persons of concern (women at risk, people with disabilities, etc.);
  • Good knowledge of protection concepts and principles;
  • Native Arabic and good Somali written and spoken (basic English is an added value)
  • Computer/IT literacy (Windows,Office, Internet etc.);
  • Knowledge of qualitative and quantitative methodologies of data collection.
  • Strong communication and organizational skills;
  • Excellent knowledge and understanding of local communities and customary rules;
  • Punctuality and respect for applicable rules and procedures;
  • Ethical and transparent decision-making;
  • Ability to work under stressful circumstances;
  • Ability to travel within short notice if needed
  • Problem solving skills
  • Good interpersonal skills and ability to work as part of a team, as well as independently;
  • Flexibility, tolerance and maturity;
  • Readiness to commit and adhere to the values, mission and vision of INTERSOS.
How to Apply
  • Deadline for submission of application: 19 January 2020 COB
  • Documents to be submitted for application: CV and Motivation Letter (incomplete applications will be not considered)
  • How to send the application: by e-mail to job.intersos@gmail.com (applications delivered by hand will be not considered)
  • Subject reference to be used is ‘35XY – Protection Monitor ”
  • Employer: INTERSOS
  • Category: Development/Non-Profit
  • Location: Aden, Hadramaut
  • Posted on: 7 January 2020
  • Deadline: 19 January 2020