Ended Protection Team Leader

The Job

Protection Team Leader (1 Position) 

Duty Station [Al Dhale’e -Yemen] 

“Who are we? 

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home. 

The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced. 

All our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency. 

DRC has been operating in the Middle East (ME) region for over a decade, running a combination of emergency, livelihood, protection and advocacy programmes through Country Offices (COs) in Yemen, Syria, Iraq, Jordan, Lebanon and Turkey with a Regional Office (RO) in Amman.” 

About the job 

Under the direct supervision of the Protection Manager based in Aden, the Protection Team Leader – Al Dhale’e will ensure the effective implementation of DRC’s protection services in the assigned area of operation. This includes protection monitoring, community centers’ activities (recreational and psychosocial support activities, awareness raising, case management, legal aid), and victim assistance activities. The Protection Team Leader is responsible for ensuring excellent organization and coordination of the protection activities under his/her supervision implemented by DRC Protection Staff. He/ She will provide technical and organizational support of Protection staff through daily guidance, coordination, capacity-building, follow-up, monitoring and reporting. 

Duties and Responsibilities 

General Management 

  • Under the direct supervision of the Protection Manager, the Protection Team Leader – Al Dhale’e will line manage the DRC Protection Staff working with local organizations to deliver protection monitoring and community centres’ activities (recreational and psychosocial support activities, awareness raising, case management, legal aid). The Protection Team Leader – Al Dhale’e will also line manage the DRC Protection Staff implementing victim assistance activities; 
  • Maintain oversight and management of the community centres’ activities implemented by a local partner, including the implementation of all recreational, PSS, informal education, awareness activities for children, youth and adults, as well as case management, referrals, cash for protection, and legal aid; 
  • Maintain oversight and management of the protection monitoring activities implemented by a local partner, including the planning and workplan of the mobile team; 
  • Ensure high quality activities’ implementation in accordance with donor and DRC regulations. 
  • In collaboration with the Protection Manager, the Team Leader will support with project planning including work plans, procurement and budget management for the activities under his/her supervision; 

Technical Support: 

  • In collaboration with their supervisor, provide technical support, supervision and guidance to the protection team, and ensure that staff adhere to best-practices and professional standards and principles through capacity-building and on-the-job coaching; 
  • Identify technical gaps in the activities and identify/implement solutions to address these gaps; 

Staff management 

  • Support the Protection Staff with the implementation of all protection activities; orient new staff to DRC and the Protection program; in addition to day to day management and supervision of the protection team under his/her supervision; 
  • Ensure that staff implement and respect best-practice and international standards in protection and child protection; 
  • Build the capacity of the Protection Staff and local partners’ Staff to improve their range of capabilities related to the protection program and its activities; 
  • Monitor DRC Protection Staff working hours, complete performance review with staff, ensure respect of DRC Code of Conduct; 

Grant Implementation and Reporting 

  • Support the Protection Manager and Protection Specialist by contributing to and providing field-related inputs for protection proposals; 
  • Ensure the implementation of protection activities under his/her supervision, including appropriate and timely spending plans for activities to achieve program goals, grants reporting contributions, target tracking, procurement, use and distribution of supplies and resources; 

Coordination and representation 

  • Develop and maintain effective working relationship with relevant stakeholders including partner agencies, community leaders and service providers; 
  • Advocate for the needs of vulnerable individuals both internally and through coordination mechanisms through evidence-based advocacy; 
  • Maintain an up-to-date service mapping of the service providers operating in the area and share with the case management team; 
  • Attend Protection Cluster and coordination meetings as requested by supervisor; 


  • Maintain positive work relationship within the team and promote team-building efforts in coordination with the 
  • Protection manager and protection specialist. 
  • Must adhere to DRC’s mission, values, code of conduct including respect for the principles of neutrality, do no harm and non-discrimination; 
  • Must treat all partners and beneficiaries with dignity and respect. 

About you 

To be successful in this role you must have: 

Experience and technical competencies: (include years of experience) 

  • Relevant professional experience of not less than 3 (three) years; 
  • Experience in management of a team with proven leadership qualities; 
  • Familiarity/prior experience with DRC and its persons of concern (including internally displaced persons, returnees, refugees) would be a distinct advantage; excellent knowledge and understanding of local communities and customary rules; 
  • Full respect for client/organization confidentiality; 
  • Demonstrated interpersonal skills and respect for people with special needs and other vulnerability; 
  • Ability to work in a multicultural context as a flexible and respectful team player; 
  • Ability to provide technical support, trainings and supervision to Officers and Assistants; 
  • Excellent writing, reporting, and analytical skills; 
  • Familiarity with international protection and human rights legal standards, with special emphasis on child’s rights, women rights and SGBV, would be a distinct advantage; 
  • Strong written and oral communication skills, effective in representation and liaison with external parties; 
  • Excellent organizational and planning skills as well as communication and inter-personal skills; 
  • Punctuality and respect for applicable rules and procedures; 
  • Strong ability to organize work, meet deadlines, maintain composure, work independently and prioritize work under pressure, coordinate multiple tasks and maintain attention to detail; 
  • Self-motivation, goal/result-orientation and team work; 
  • Flexibility, creativeness, tolerance and maturity; 
  • Computer/IT literacy (OS Windows, MS (Word, Excel in particular), etc. 

In this position, you are expected to demonstrate DRC’ five core competencies: 

Striving for excellence: You focus on reaching results while ensuring an efficient process. Collaborating: You involve relevant parties and encourage feedback. Taking the lead: You take ownership and initiative while aiming for innovation. Communicating: You listen and speak effectively and honestly. Demonstrating integrity: You act in line with our vision and values. 

Moreover, we also expect the following: 

Required qualifications: 

Education : 

  • University degree in management, social sciences or similar field; proven field experience can be accepted in lieu. 

Desirable qualifications : 

• Advanced University degree 


  • Arabic - Fluent, reading and writing 
  • English - Fluent, reading and writing 

Key stakeholders: 

  • Protection Staff Members 
  • Other DRC Departments (GFD, FSL, etc.) 
  • Community members 
  • I/NGOs and government services (health and CRA in particular) 
  • Support teams (logistics, finance, HR) 
  • Protection Cluster 

We offer 

DRC will offer the successful applicant a One Year contract, renewable dependent on both funding and performance. 

Workplace Al Dhale’e with field visits. 

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment. This position will be placed at Band (G). 

How to Apply

Interested? Then apply for this position by clicking on the apply button or the link below. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV only applications will not be considered. 


If you have questions or are facing problems with the online application process, please contact job@drc.dk 

Applications close April 01, 2020. 

Need further information? 

For more details on this position, please contact yem-recruitment@drc.ngo. 

Please note that applications sent directly to [yem-recruitment@drc.ngo] will not be considered. 

For further information about the Danish Refugee Council, please consult our website www.drc.ngo 

  • Employer: DRC
  • Category: Development/Non-Profit
  • Location: Al-Dhale’e
  • Posted on: 19 March 2020
  • Deadline: 1 April 2020