Protection Monitoring Coordinator

The Job

National Staff Position

Position: Protection Monitoring Coordinator

Job site: Aden with regular visits to Lahj, Taiz and Hadramout governorates

Reports to: Project Manager Assistant and Project Manager

Status: Full time staff

Supervises: Protection Monitors, and regularly engages with community outreach volunteers (COVs) and Community-Based Protection Networks (CBPNs); and coordinates closely with Activity Coordinators in all governorates and Communtiy Engagemetn Coordinator to organize and manage activities on the ground

General: The Protection Monitoring Coordinator is in charge of supervising protection monitoring activities in all governorates of intervention, ensuring the smooth implementation of protection monitoring activities and high quality of written protection monitoring outputs.

Project component:

INTERSOS is implementing a UNHCR funded project entitled: ‘Provision of life-saving protection services to IDPs and conflict affected PoCs in south Yemen’. The project addresses some of the critical needs of IDPs and conflict-affected community in Taiz, Lahj, Aden and Hadramout.

INTERSOS will support IDPs, returnees and host communities/conflict affected local communities. The project will ensure: legal assistance, basic case management (providing PSS/PSFA and ensuring quality referral), and unconditional cash for the most vulnerable and high-risk cases. INTERSOS will conduct protection monitoring exercises in the targeted areas through a set of community-based protection monitoring teams (protection monitors combined with outreach volunteers from the IDP and host communities). The movements and needs of the IDPs will be constantly monitored and tracked and the proposed action might be redirected accordingly. Smart tools are used for information collection (household assessments and community level assessment) to better tailor assistance to IDPs and to be shared with other humanitarian partners. Eventually, local community will be empowered through support to Community Based Protection Networks (CBPNs) in hard to reach areas, which will flag protection concerns and function as a bridge between the communities and the services present on the ground.


The Protection Monitoring Coordinator will be ultimately responsible for the overall Protection Monitoring component of the intervention. This includes making sure that field teams are monitoring protection concerns and trends (rights violations, discrimination, exclusion, etc.) among the conflict affected population in a technically well-informed manner. It is the Protection Monitoring Coordinator’s responsibility to guarantee the monitoring is carried out in alignment with protection specific standards, including the safety, confidentiality and dignity of the persons of concern. 

Duties and Responsibilities

Coordination of protection monitoring activities and relationship building:

  • Supervises and supports the drafting of monthly work/deployment plans for the protection monitors’ field visits to ensure wide geographical coverage and regular monitoring intervals of protection monitors’ activities.
  • Keep records of all IDP sites in the governorates of intervention and INTERSOS’ protection monitoring presence, manage contact lists of site/community focal points to ensure comprehensive protection monitoring with good outreach to the IDP community.
  • Work, together with the community engagement coordinator, to strengthen INTERSOS’ relationship with IDP and host community leaders and municipal actors through regular field visits in order to maintain good access to PoC, consolidate presence in the field, ensure quick access to community members and information and ability to quickly engage in advocacy.

Data collection, analysis, reporting and review:

  • Review and compile weekly reports from protection monitors on their field visits and the key observation and finding.
  • Utilize smart tools for data collection.
  • Support the Project Manager Assistant and the PM in revising data collection tools, providing inputs and feedback on UNHCR tool and to improve the information and data compilation methodologies, with special focus on Focus Group Discussion (FGD) and Key Informant Interview (KII).
  • Provide monthly inputs and figures to the Reporting Officer and Project Manager Assistant to be included in the monthly progress report to the donor.
  • Draft monthly and quarterly protection monitoring reports, depicting the protection situation and explain trends against an analysis of the Yemini context, to be shared with the donor and relevant stakeholders.
  • Draft presentations of the reporting period’s key protection monitoring findings and present these to the whole team to facilitate regular discussions on trends, address shortcomings and mitigate challenges of the project’s protection monitoring interventions.
  • Draft Protection Trend Analysis every six months (mid-year and end of year), to be shared with the donor and relevant stakeholders.
  • Conduct rapid assessments in the field with the protection monitoring teams, to monitor the protection needs of newly displaced persons in specific locations, upon request of the project manager.

Technical guidance and capacity building of protection monitors, partners and community structures:

  • Provide guidance, capacity building and on-the-job coaching to the Protection Monitors on various protection related topics against protection standards and INTERSOS guidelines.
  • Provide capacity building on protection monitoring and the use of smart data collection to staff, national NGO/CBO partner personnel/volunteers.
  • Monitor the protection monitors’ activities for ongoing assessment and improvement of the quality of the project’s protection monitoring interventions.
  • Draft and regularly update templates for protection monitors’ use (field and office work).
  • Prepare other documents such as fact sheets, info charts/graphics, etc.

And conduct any other duties as assigned by supervisor.

Minimum Requirements:

  • BA in social sciences or related discipline. Advanced university degree is an asset.
  • Relevant professional experience of not less than 2 years in similar positions.
  • Prior experience in working and/or coordinating with other international humanitarian organizations.
  • Prior experience with persons of concern (GBV survivors, CP cases, women at risk, people with disabilities, and any other persons with specific needs (PWS)
  • Ability to coordinate a team and provide capacity-building and training
  • Deep knowledge of protection concepts and principles
  • Native Arabic – EXCELLENT written and spoken English is a requirement
  • Computer/IT literacy (Windows, Office, Internet etc.) and prior experience working with smart data collection tools such as ODK and KOBO
  • Excellent analysis and report writing skills
  • Strong communication and organizational skills
  • Excellent knowledge and understanding of local communities and customary rules
  • Punctuality and respect for applicable rules and procedures
  • Ethical and transparent decision-making
  • Ability to work under stressful circumstances
  • Good interpersonal skills and ability to work as part of a team, as well as independently
  • Readiness to commit and adhere to the values, mission and vision of INTERSOS
How to Apply
  • Deadline for submission of application: 9 July 2020
  • Documents to be submitted: CV and Motivation Letter (incomplete applications will be not considered), in addition to contact details for minimum 2 reference persons (include position and relation)
  • How to send the application: by e-mail to delivered by hand will be not considered)
  • Mention “Protection Monitoring Coordinator –Aden” in the subject of your e-mail
  • Employer: INTERSOS
  • Category: Development/Non-Profit
  • Location: Aden
  • Posted on: 25 June 2020
  • Deadline: 9 July 2020