Ended SMC Information Management Officer

The Job

Job Title: SMC Information Management Officer

Classification Level: As per YRCS salary Scale.

Organizational Unit : Yemen Red Crescent Society (YRCS) HQ

Immediate Supervisor’s Title: Program  Coordinator

Technical Manager’s Title : Program Coordinator

Duty Station: Amran Branch

Duration of Assignment: Initially 2 Months

Terms of employment: Employment is full time according to YRCS guidelines

Organizational context (where the job is located in the Organization)

The Yemen Red Crescent Society (YRCS) has been implementing various humanitarian services aiming at building resilient communities since its establishment in Yemen. YRCS strive to build the capacity of the communities to enable them to help themselves during both disasters/crisis and normal time. Taking into consideration of this the YRCS has developed its strategic plan  guided by the following lessons learnt: only developing long term plan is not enough; working through strong partnerships and cross sectorial collaborations with government , Movement and UN partners; and building a strong and dynamic organization capable of delivering humanitarian services and facilitating the communities to empower themselves for humanitarian response, which clearly underscore the facts that further efforts need to be made for strengthening its institutional capacity  and also diversify the partnership to deliver effective and efficient services at different level. The escalation of conflict in March 2015 has significantly increased role of YRCS HQs and branches to cater emergency health services to save lives of vulnerable population. 

The YRCS strategic plan has set a vision “protect human dignity, save lives and promote the wellbeing of vulnerable people”. In line with its vision, a mission statement has been developed along with five strategic objectives to build resilient communities through various development initiatives primarily in the field of Health/ Water, Sanitation and Hygiene (WASH), Disaster Management (DM), Protection Management .


Under the supervision of the Program Coordinator, the SMC Information Management Officer  will dedicate 100% of his/her time leading, coordinating and ensuring the high quality implementation of YRCS Program activities in Amran Governorates. The SMC Information Management will be in charge of coordinating closely with stakeholders and beneficiaries in the targeted governorates and ensure the appropriate implementation of all programs activities in the field. This position is based in YRCS Amran Branch, and reports directly to Programs Coordinator

Job duties and responsibilities

Data quality and management

  • Support SMC teams’ day-to-day management of data and processes, ensuring consistency and quality of data from regular information collection (e.g. partner reporting, service mapping, service indicator monitoring/site monitoring)
  • Compile data received from field teams, conducting data cleaning as necessary
  • Update and maintain databases
  • Collaborate with Project Manager, CCCM Officer and field teams to design and improve tools and processes for regular and periodic IM activities, as needed
  • Build tools using ODK/Kobo, or on paper forms, as required

Analysis, reporting, and communication

  • Conduct analysis on data as needed, and work with Project Manager and SMC field teams to ensure information is used inform programming
  • Produce regular outputs and reports for programs teams and submit regular reporting to the Shelter/NFI/CCCM Cluster and/or the donor
  • Design and produce products for internal and external use
  • Ensure mechanisms are in place for information flow back to residents of the sites (e.g. through accessible information products, verbal communication from SMC teams)
  • Ensure regular and consistent data flow from Programs teams to relevant Department, according to the processes in place

Accountability and IM support

  • Provide support to YRCS WASH and Shelter/Infrastructure teams working in the IDP sites alongside the SMC teams, as necessary. This might include support to build assessment or monitoring tools in ODK/Kobo, clean and maintain databases, or ensure IM processes are in place for regular monitoring of site infrastructure

Quality & Capacity-Building

  • Conduct capacity-building of SMC teams in data collection and data management, as needed
  • Ensure data confidentiality protocols are in place, and all staff are trained
  • Ensure collection of sex and age disaggregated data
  • Organize translation of information by SMC teams, or conduct translation, as needed
  • Any additional task as requested

Position Requirements

Technical qualifications & Experience

  • University degree in a relevant subject is preferred
  • At least 2 years’ experience in an information management role
  • At least 1 years’ experience in an NGO is preferred
  • Proficient in use of ODK/Kobo for mobile data collection
  • Excellent IM software skills, including Microsoft Excel
  • Experience in GIS is beneficial
  • Excellent team-working and communication skills;
  • Excellent written and oral English and Arabic skills;
  • Good capacity to plan, prioritize, and multi-task;
  • Knowledge of multi-sectoral humanitarian response, including SMC, Protection, WASH, Shelter, and emergency distribution is beneficial
How to Apply

Interested candidates should send their Cover Letter & CVs in English to both email


“Please mention the Position and Duty Station on your email Subject”

  • Employer: YRCS
  • Category: Computers/IT
  • Location: Amran
  • Posted on: 28 June 2020
  • Deadline: 2 July 2020