Liaison Officer

The Job

Job Title: Liaison Officer

Country and Base of posting: Yemen SANAA

Reports hierarchically to: Head of Mission Assistant (Indirectly to Head of Mission)

Management: None

Creation / Replacement (incl. name); New Position

Contract Duration: 5 months (renewable)

Announcing Date: June 28,2020

Announcement Closing Date: July 11,2020

Work Starting Date: August 01,2020

General information on the mission


Première Urgence - Aide Médicale Internationale (PU-AMI) is a non-governmental, non-profit, non-political and non-religious international aid organization. Our teams are committed to supporting civilian victims of marginalization and exclusion, or those hit by natural disasters, wars and economic collapses by answering their fundamental needs. Our aim is to provide emergency relief to uprooted people in order to help them recover their dignity and regain self-sufficiency. The association leads in average 190 projects a year in the following sectors of intervention: Food Security, Health, Nutrition, Construction and Rehabilitation of infrastructures, Water, Sanitation, Hygiene and Economic Recovery. PU-AMI is providing assistance to around 5 million people in 20 countries across Africa, Asia, the Middle East, Eastern Europe and France.

Yemen is one of the 30 poorest countries in the world with 54% of the population (2014 est.) living below the poverty line on less than two dollars a day. In parallel, since 2011 and the Yemeni revolution, the State is facing major humanitarian challenges. The transitional process failed to provide sustainable peace in the region. The country is now divided in two, with northern Yemen being under severe stress to provide for its population. In March 2015, a Saudi-led coalition began airstrikes in support of southern based pro-government forces, leading to a very unstable situation and dire humanitarian needs.

The armed conflict has spread rapidly throughout much of Yemen since mid-March 2015, with devastating consequences for civilians. Two years of violence has led one of the world's poorest countries into chaos. Around 70% of the population, or 18.8 million people, now depend on humanitarian aid (OCHA); 2.8 million people are displaced; Dozens of schools and hospitals were the target of attacks; 17 million Yemenis are food insecure and 3 million children and pregnant or lactating women are acutely malnourished. The lack of access to safe drinking water and sanitation also affects 14 million people. 14.8 million people have no access to health care. A generation of Yemeni children is at risk, as nearly 2 million children do not have access to education because of conflict, poverty and discrimination. Yemen has turned into the number one humanitarian crisis in absolute numbers of people in need.

PU-AMI’s history in the country and intervention strategy

PU-AMI has been present in Yemen since 2007. From 2007 to 2011, PU-AMI supported the primary health system in Hodeidah Governorate. After a one-year stand-by in 2011 due to security reasons, the mission re-started in July 2012 with a nutrition project focusing both on emergency response and a longer term community-based approach in Hodeidah and extended its activity in Raymah Governorate.

In 2017, PU-AMI continues to concentrate its intervention in 6 districts of Hodeida and 3 districts of Raymah. The number of IDPs in those two Governorates is very large and weight consequently on a population already living in extreme precariousness. The core field of intervention for PU-AMI in these Governorates is an integrated approach on nutrition including community-based activities (OTP/SFP and community mobilization as a strong component of the program, within health facilities, but also within an outreached approach and mobile clinics).

In Hodeidah governorate, PU-AMI works to contribute to reduce the impact and severity of nutritional challenges and to improve health status of most vulnerable populations, through supplementary nutrition integrated response based upon health, hygiene and nutrition education and capacity building (Mobile Health Clinic, support to Health facilities, General Food Distributions, etc.).

In Raymah governorate, PU-AMI is responding to the ongoing nutrition crisis through the same activities as in Hodeidah (primary health care and management of acute malnutrition for children U5 and pregnant and lactating women), as well as running a Stabilization Centre for severely malnourished children with medical complications.

As part of this integrated approach in those two governorates, PU-AMI also implements food security and livelihoods activities, mostly consisting on general food distribution and some Food For Training activities (started in 01/2017). In addition, water, hygiene and sanitation will also be part of PUI intervention in the focused area, with WASH being prioritized in the rehabilitation of health facilities to manage more effectively nutrition activities.

In May 2017, PU-AMI started being a part of the Emergency Cholera Response in Hodeida and Raymah through the set up or Oral Rehydration Points and support of one Cholera Treatment Centre in Raymah.

PU-AMI will also position itself in influencing positions, through effective participation to clusters and sub-clusters (nutrition; food security and livelihoods; WASH) and working closely with relevant government departments (MOPIC; MoPHP).The mission will explore opportunities for geographical expansion through developing and clarifying expansion criteria beyond the current Governorates and District. 

Overall objective

The Liaison Officer (LO), under the line management of the Head of Mission Assistant, is in charge of assisting the HoM Assistant in implementing all activities in relation with access and administrative issues.  The Liaison Officer will ensure good working relationships are established, liaising with relevant stakeholders to ensure timely implementation of activities.

Expected outcomes

  • Liaison & Coordination
  • Information Management & Reporting & Translation

Specific Goals and Related Activities

Under the supervision and validation of the HoM Assistant, the Liaison Officer will:


  • Second the HoM Assistant by establishing & maintaining good relationships with relevant central authorities as well as with governorate and district authorities, communities & tribal leaders in order to support PU-AMI operations to take place smoothly in regard to context and needs of the mission.
  • Create, develop and maintain his/her own liaison network.
  • Keep a complete and updated detailed list of all useful contacts at Sana’a and Aden levels, as well as in Hodeidah, Rahmah and Taiz Governorates and the whole West Coast, with names, telephones, addresses and other relevant details.
  • Second the HoM Assistant to arrange meetings with different authorities in relation with access and administration issues for the HoM and/or Field Coordinators. Provide translation/interpretation during meetings.
  • Ensure clear understanding of policies and procedures related to communications with authorities, and convey any changes immediately to relevant staff after proper validation from HoM and HoM Assistant.
  • Archive all communications with local authorities and official administrative documents obtained in the name of PU-AMI (registration forms, lodging forms, requests, travel permits, official documents, etc.) making sure that they are accompanied by a translation or summary in English.
  • In coordination with the logistics department, and with the support of the HoM Assistant, ensure verification of the movement documents for teams and vehicles. Ensure submission on time and with accurate information to the relevant authorities in order to be granted timely travel permits. The Liaison Officer should be proactive in resolving any blocking issue preventing PU-AMI from obtaining any document needed to ensure operations and movements.


  • Support HoM Assistant in collecting information related to security and political context to allow the HoM to ensure safety and security of PU-AMI staff and premises in all areas of intervention.
  • Coordinate and make ad hoc contacts with other INGOs Liaison Officers to share administrative related information upon needs. Create, develop and maintain a liaison network to collect and share information.
  • Draft letters for authorities when requested by HOM Assistant
  • Support HoM Assistant in drafting MOU, sub agreement (English and Arabic version)
  • Assist the HoM Assistant to ensure the follow up of relevant administrative dossiers at SCMCHA, MoPHP, other technical Ministry, Immigration Office, etc
  • Be in charge of the archiving of all official documents (Arabic version and English version)
  • Make sure that the Arabic documents are either translated or accompanied with a note in English


  • Report immediately to the HoM and HoM Assistant any serious security incidents impacting the safety of our programs and staff wherever it happens.
  • Support the HoM Assistant in providing up to date necessary mappings (conflict maps, no go areas, PU-AMI premises locations, road maps. etc.) upon request from HoM.
  • Translate and interpret when needed and/or requested by the HoM.
  • Participate in internal meetings when requested by HoM or HoM Assistant and take minutes of meeting.
  • Any other tasks assigned by the HoM Assistant within the domain of liaison and reporting.

Team Management





Required Profile

Required knowledge and skills




Education Degree (Diplomas and/or certificates)

  • University Degree


Professional Experience

  • Min. 1 year in INGO on the same field
  • Analysis of challenging administrative environments
  • Liaison, networking and engagement capacity
  • Advances communication and negotiation skills


  • Arabic and English mandatory (read, speak, write)



  • Computer literate with good working knowledge of Microsoft Excel, Word, PowerPoint, Outlook/Email
  • Advanced Word, Excel & Outlook services
  • Google Earth, GIS

Required Personal Characteristics (fitting into the team, suitability for the job and assignment)

  • Reliable, sense of details, rigorous
  • Team player with good interpersonal skills
  • Able to manage own personal stress level
  • Able to adapt communication strategies for different situations
  • Detailed knowledge of Yemen’s geography, social and political context, including governance structure, processes and customs
  • Knowledge of humanitarian sector, project & proposals to reinforce negotiation mechanism with relevant authorities
  • Good communication, negotiation and representation skills
  • Able to take initiatives
  • Flexible, patient and with a good sense of humor
How to Apply

If you believe that you have the qualifications and skills to excel in this position, please send a one page cover letter and a CV in English as well as relevant diploma and other certificates by email no later than July 11,2020. The subject of the email should be heading « Liaison Officer – Sana’a ».

Only applications respecting these criteria will be considered. Do not apply unless you meet minimum application requirements or you will not be considered.

“women applications are strongly encouraged”

Only short-listed candidates will be contacted,

  • Employer: PU-AMI
  • Category: Development/Non-Profit
  • Location: Sana'a
  • Posted on: 28 June 2020
  • Deadline: 11 July 2020