Ended Information Counselling and Legal Assistance (ICLA) Assistant

The Job

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.

We work in crises across more than 30 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights.

NORCAP is a global provider of expertise that contributes to solving challenges in the humanitarian, development and peacebuilding sectors. Our ultimate goal is to strengthen the resilience, and protect the lives, rights and livelihoods of vulnerable people and communities

NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

Duties and responsibilities

Generic responsibilities:
1. Adhere to NRC policies, tools, handbooks and guidelines.
2. Assist with the implementation of the support function portfolio according to plan of action.
3. Prepare and develop status reports as required by management.
4. Ensure proper filing of documents.
5. Promote and share ideas for improvement of the support function.
6. Work with partners and stakeholders to provide legal assistance to ICLA beneficiaries.
7. Suggest new methods and approaches in order to improve the quality of the ICLA activities.
8. Conduct advocacy related activities.

Specific responsibilities:

  • Ensure that ICLA project activities are implemented in accordance with approved proposals, donor
  • Requirements, NRC policies, international standards and local customs.
  • Act as a focal point for needs assessments and beneficiary selection.
  • Undertake regular field visits (as and when security allows) to conduct ICLA activities.
  • Ensure smooth project cycle from implementation, project monitoring, verification of completion and evaluation.
  • Assist in the implementation of project activities giving advice and information to beneficiaries on the processes involved, awareness sessions and managing local authorities’ capacity building programmes on ICLA thematic areas.
  • Apply participatory and inclusive processes in project implementation and in promoting local capacities to help themselves wherever possible.
  • Understand situation including legal situations (according to national and international laws and principles) for ICLA beneficiaries in Yemen.
  • Assist in developing and implementing case management systems and databases of cases.
    Support preparing and updating case management systems and database of cases.
  • Support in the preparation and update of and mapping service providers in the area of responsibility.
  • Conduct group information sessions for ICLA beneficiaries through outreach, awareness campaigns and advocacy initiatives.
  • Guide ICLA beneficiaries seeking legal assistance on how to receive legal counseling.
  • Take part in mobilization and conducting of needs assessments, studies and researches using focus group discussions, interviews and questionnaires.
  • Conduct trainings and training needs assessments for ICLA target groups.
  • Assist in strategic review and monitoring and evaluation of ICLA activities.
  • Collate information on government and NGO policies pertaining to IDPs and monitors the general context through regular filed access to identify issues affecting IDPs which relate to ICLA thematic areas.
  • Establish excellent relations with beneficiaries including understanding the needs of beneficiaries through regular visits and frequent contact.
  • Document findings on thematic assessments and studies .
  • Analyze and produce quantitative and qualitative activity reports.
  • Bring to the immediate attention of the PO emergency support issues requiring immediate action and support.
  • Provide analysis on the Protection issues facing ICLA beneficiaries in Yemen.
  • Engage in supporting the NRC team in awareness raising campaigns and community mobilization efforts.
  • Participate in the protection cluster and working group meetings as appropriate.
  • Perform any relevant tasks assigned by ICLA PO/PC/PM. 


  • University degree in law, social studies, development studies / other relevant field/ the equivalent
  • Minimum of 1 years work experience with NGO, legal or international organization in the area of protection or human rights.
  • Experience from working with protection and legal assistance projects in a humanitarian/recovery context.
  •  Previous experience from working in complex and volatile contexts.
  • Documented results related to the position’s responsibilities.
  • Knowledge about own skills/profile.
  • Knowledge of English.
  • Context/ Specific skills, knowledge and experience.

Personal qualities

  • Knowledge of the context in Yemen.
  • Fluent of English language and the local language.
  • Experience with the Microsoft Suite

We can offer

12 months (with possibility of extension based on need and availability of fund )

How to Apply

“Only CVs and applications submitted in Webcruiter will be considered. NRC reserves the right to conduct a full background check on candidates.”

To apply, please visit the following link:


  • Employer: NRC
  • Category: Development/Non-Profit
  • Location: Aden
  • Posted on: 7 September 2020
  • Deadline: 17 September 2020