Ended PSS Field Technical Advisor 

The Job

POSITION: PSS Field Technical Advisor 


Length of contract: 6 months renewal



Handicap International is an independent and impartial international aid organisation working in situations of poverty and exclusion, conflict and disaster. Working alongside persons with disabilities and other vulnerable groups, our action and testimony are focused on responding to their essential needs, improving their living conditions and promoting respect for their dignity and their fundamental rights.

Handicap International is a not-for-profit organisation with no religious or political affiliation. It operates as a federation made up of a network of associations that provide it with human and financial resources, manage its projects and implement its actions and social mission. For more details on the association: www.hi.org


HI is adapting activities to support PSS needs of individuals and front line workers in Yemen. The PSS Field Technical Advisor (FTA) is responsible for providing regular support to HI PSS workers who will be implementing a variety of approaches from answering hotline calls of individuals requesting PSS, potential provision of PSS to frontline workers and supporting the follow up of existing beneficiaries previously identified under HI’s normal programming across Yemen.

The FTA will support the PSS workers across HI’s bases in Yemen across the working week to ensure quality implementation. Under the current circumstances, most of the support will be remote but may evolve based on the changing situation.

The implementation of activities is subject to donor and local authority approval and the candidate should be flexible to handle the complex context and potential funding opportunities.


Line manager:  Technical Unit Coordinator

line management is subject to change based on HI Yemen’s strategy

Technical support: MHPSS Technical Referent

Team Managed: None

Strong functional link with: PSS workers, Psychologists, Program Manager(s), Project Officer(s)


1- Capacity building of PSS workers across HI’s bases

  • Provide remote support to HI PSS workers spending approximately 2.5 days between the North and South
  • Provide regular training and refreshers for HI PSS workers to support the continual adaptation of PSS services for the changing context of COVID
  • Where feasible, provide one-on-one sessions with HI PSS workers on a weekly basis
  • Disseminate relevant and updated information in a timely manner to PSS workers
  • Be available to PSS workers to provide relevant advice on complex cases
  • Build on lessons learned from complex cases to share across HI PSS workers

2- Monitor ongoing MHPSS services to ensure quality implementation

  • In close coordination with the Project officer, supervise HI PSS workers as they implement PSS activities
  • Organise regular debriefs with HI PSS workers to provide practical advice in managing open cases in line with HI and IASC guidelines
  • Ensure HI PSS workers understand and are working in line with minimum standards and technical guidelines
  • Ensure understanding of the referral pathway with supporting PSS workers to work closely with the relevant Case Management Officer

3- Training of partners

  • In close coordination with the MHPSS Technical Referent and Technical Unit Coordinator, adapt relevant MHPSS training
  • Conduct PSS training to HI partners

4- Demonstrate ethical and professional practices:

  • Respect confidentiality; for example, avoid sharing sensitive information of beneficiaries during training and case studies.
  • Respect and promote HI’s policies and report to your line manager any violation of HI policies among teams or partners.
  • Report any incident or act that causes or may cause harm to beneficiaries or others.
  • Address needs and requests in a professional manner.


Note: This job description requires a very high level of flexibility and is subject to evolve in order to respond to additional tasks or changes as identified by the line manager and according to the needs. A high degree of flexibility is required from successful applicants.

Required profile

Professional competencies required

  • Proven human science degree (preferably in Psychology)
  • Theoretical and practical knowledge and skills in psychology, counselling, psychosocial support, Psychological First Aid in emergency and conflict settings
  • Professional experience in delivering capacity building on MHPSS related topics
  • Experience with an NGO


  • Experience in working with MHPSS, Protection, or GBV actors
  • Experience in delivering MHPSS services in the context of Yemen
  • Experience in coordination among different actors

Personal competencies required

  • Team player
  • Autonomy and strong worth ethic to be able to work remotely
  • Capacity to analyze, judge, and make strategic decisions
  • Excellent communication skills
  • Good educational/teaching skills
  • Motivated, able and willing to take initiative
  • Time management skills
  • Interested in psychosocial, mental health and disability issues
  • Adaptability to special situations or demands (e.g., additional reporting, roving assignment, etc.)
  • Fluent in written and spoken English and Arabic mandatory

Willingness and ability to travel

  • Where relevant and safe, travel in and around Sana’a, Aden and / or other governorates may be required in order to provide capacity building.

Any breach of the above-mentioned responsibilities, of the Internal Regulation or of Terms and Conditions of Engagement may be sanctioned by a written warning or immediate dismissal if appropriate.

Job Conditions

  • The salary will be defined according to HI’s existing salary scale
  • Based in ADEN, with potential movements based on the security context
  • 30 day leave/year + benefits (transport allowance, health insurance, life insurance)
  • The working hours are the following: 8:00 to 16:30 (with 30 minutes lunch break) from Sunday to Thursday.
  • Note that working time can go up to 48 hours per week (according to the Yemen labor law) if it is required by the volume of activities and by the line manager.   
How to Apply

Interested candidates may please send their CV with cover letter in English, with the reference in the email subject: YEME/HR/2020/PROG/FTAMHPSS + APPLICANT FULL NAME

  • Deadline for applications is 23:30 on Saturday 19 September 2020

Please address all applications to: yemen.aden.recruitment@yemen.hi.org

  • Please note that only shortlisted candidates will be contacted. 

Handicap International, is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates, including persons living with disabilities, to apply to become a part of our organization. Please note that only shortlisted candidates will be contacted.

  • Employer: Handicap International
  • Category: Development/Non-Profit
  • Location: Aden
  • Posted on: 9 September 2020
  • Deadline: 19 September 2020