Security and Liaison Officer (SLO)

The Job

Position:         Security and Liaison Officer (SLO)

Location:        Country Office-Sana’a Yemen

Reports to:     Humanitarian Access & Risk Coordinator

Reference:      HR-20-91

Duration:        12 Months, renewable based on fund availability and performance. 


About RI:

Relief International is a leading nonprofit organization working in 20 countries to relieve poverty, ensure wellbeing and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty. Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach which we call the RI Way emphasizes local participation, an integration of services, strategic partnerships, and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them. In Yemen, RI implements integrated Health, Nutrition, WASH, and Food security and livelihoods interventions in partnership with local authorities, relevant line ministries and other humanitarian actors in country.

Position Summary:

Under the direct supervision of the Humanitarian Access and risk coordinator (HARC) and technical supervision of Humanitarian Access & Risk Manager (HARM), SLO is responsible for assisting in development and implementation of the RI Safety and Security Risk Management System (SSRMS) policies, plans, protocols and procedures in the country office Yemen /Sana’a Governorate.

Scope of his work is focused on – though not limited to – the operational side of the SSRM in the country office as well as in the field, being responsible for day-to-day efficient and reliable security operations such as safeguarding facilities’ access and security protocols in RI field sites (e.g. registration and distribution centers); maintaining and upholding protocols for safe travel such as oversite of the Field Travel Requests (FTRs); 24-hours safety and security induction of new staff and visitors; liaison with multitude of stakeholders ranging from guards to the Government Authorities; Safety and Security Area Assessments with in-depth safety and security and programming narrative as well as professional and exhaustive safety and security recommendations; Site Evaluations with detailed recommendations on safety and security improvement components; continuous safety and security awareness training for expat and national staff; as well as facilitate effective access and continuity of operations through close cooperation with Programs’ staff and relevant stakeholders.



  • On daily basis monitor, verify and analyze the evolving security situation in Sana’a, Amran and Mahweet Governorates from sources including NGOs, media outlets, social media, personal network) and, when relevant and important, relay this information in written and/or spoken form to the HAM and relevant RI staff members and management
  • Establish and maintain a reliable network of security information contacts, liaise and maintain relationships with key internal and external stakeholders (e.g. NGOs, NNGOs) in order to facilitate safe access, movement and acceptance for RI operations.
  • Act as the local security focal point (SFP) for security coordination and information sharing with the relevant national actors.


  • Assist in the drafting and updating of the Safety Operating Procedures (SOPs), Security Risk Assessments (SRAs), Vulnerability and Threat Assessments (VTA), Contingency Plans (CPs), Local Safety Rules (LSRs), Safety Briefing, Pre-arival Brief (PAB) and other documents per guidance and direction of the HARM/HARC.
  • Assist with identifying indicators, triggers and key decision points, and link these to the SRA.
  • Provide safety and security advice to facilitate continuous programing.
  • Assist with the Security Incidents Reporting (SIR), liaise with staff and lead discussion on causes, incident summary, potential impact to RI, potential preventive measures, and action plan for follow up and lessons learnt, and record data in brief report (up to 500 words)
  • Assist in the management of security incidents and crises, provide timely and accurate incidents reports and analysis in close cooperation with the HARC.


  • Actively engage in the implementation of the RI S&S policies, plans, protocols and procedures in country office.
  • As RI program needs dictate, SLO will deploy to the field – to offices, guesthouses, warehouses, other sites as required – to conduct Safety Area Assessments and Site Evaluations and will advise on risk mitigation measures.
  • Undertake regular safety audits of the RI offices, guesthouses, warehouses and other relevant sites of operation (e.g. distribution, registration sites) and document the findings in Site Evaluation Assessments
  • Assist in drafting the Safety Improvement Plans (SIPs) for RI field sites and offices by conducting sites re-evaluation and drafting detailed procurement plans and monitoring their implementation.
  • Undertake site and/or area assessments as well as safety risk assessments and lead the implementation of corresponding mitigation measures.
  • Tracking RI vehicles locations on GPS system and monitoring staff & vehicles movements in the field.
  • Identifying on-road exceptions and taking immediate remedial action in emergency situations and inform the drivers and the relevant staff.
  • Follow up on country level deconfliction process, authorizations for all RI locations, and ground movement when it is required.
  • Act as the focal point for the procurement of safety and security related equipment (e.g. communication equipment, CCTV, alarm, hibernation stock, first aid kits), facilities improvements and other safety and security related resources and maintain records database.
  • Supervise the implementation of physical and assets protection protocols.
  • Monitoring, coaching and supervision of the guards.
  • Assist in the development and the implementation of the Contingency Plans (e.g. medevac, relocation, evacuation, hibernation, detention, other)


  • Weekly update expat staff tracker and visas/permits tracker
  • When applicable, follow RI teams’ field movements as per FTRs  
  • Provide Safety and Security Briefing to new staff and visitors within 24 hours of their arrival to Aden Office
  • Assist in assessment of GO TO places as per discussion with the HARC
  • Provide expert advice during recruitment of potential new Guards Service.


  • Professional experience of no less than 5 (five) years in the INGO, UN or private company in safety and security management
  • Graduate degree in relevant discipline (political science, peace and conflict studies, history, etc.)
  • Good communication skills, fluent in written and spoken English.
  • Valid driver’s license (B)
  • Problem solving, results driven, committed, loyal and tenacious
  • Familiarity with, commitment to and understanding of humanitarian principles of Humanity, Neutrality, Impartiality, and Independence
  • Familiarity with, commitment to and understanding of Duty of Care (DoC)
  • Understanding of Gender, Protection and Human Rights
  • Experienced with and knowledgeable about safety and security technical equipment (e.g. CCTV, alarms, car trackers, sat phone, other)
  • Proficient in use of Microsoft Office software, Google Earth, relevant mobile apps, and be comfortable with Internet based research
  • Experience delivering trainings and briefs to audiences and otherwise conveying information verbally in confident manner
  • Ability to manage and maintain discipline among the guards and deal with breaches of conduct
  • Excellent grasp of the dynamics within southern Yemen impacting security, and practiced capability to convey this to others effectively
  • Experience in operating in a hostile security environment.

RI Values:

We uphold the Humanitarian Principles: humanity, neutrality, impartiality, and operational independence. We affirmatively engage the most vulnerable communities. We value:

  • Inclusiveness
  • Transparency and Accountability
  • Agility and Innovation
  • Collaboration
  • Sustainability
How to Apply


  • Qualified candidates meeting the above requirements are requested to send their CVs in English to before midnight of November 24, 2020 with the vacancy reference Subject: HR/20/91 + Applicant Full Name .  

RECRUITMENT IS URGENT: Interested candidates are encouraged to apply as soon as possible and not to wait until the closing date.

  • Only short-listed candidates will be contacted
  • Employer: Relief International
  • Category: Development/Non-Profit
  • Location: Sana'a
  • Posted on: 16 November 2020
  • Deadline: 24 November 2020