Programme Manager

The Job

ZOA is a Netherlands based International NGO which offers RELIEF to people who are affected by conflict or natural disasters. ZOA wants to contribute to a new perspective of HOPE in which people work together for a promising future in dignity and mutual trust. Together with the affected communities, we work on their RECOVERY until they can take care of their livelihoods. ZOA has been operational in Yemen since 2012, mainly focusing on WASH and Food security & Livelihoods interventions in Sana’a, Hajjah, Hodeidah, Al Mahwit, Aden and Shabwa Governorates. ZOA Yemen is currently seeking for national qualified candidates for:

Programme Manager – 1 position

The Programme Manager is responsible for the realisation of project and programme goals in northern Yemen, in accordance with applicable internal and external preconditions and standards.

I.Tasks, responsibilities, results

Overall leadership and integral management responsibility of the ZOA organisation in northern Yemen.

Leadership and management

  • Responsible for all ZOA activities within programme area.
  • leadership of the ZOA team in the programme area.
  • Participate in country wide programme and knowledge development.
  • Member of country management team.
  • Implementing and strategic partnership engagement at programme level.
  • Gender and conflict sensitive approach to team management and project activities under her/his responsibility.

Programme Management

  • Development of the Programme plan for the respective programme area, with annual review of needs for changes, based on ongoing context analysis and results of annual programme review.
  • Annual planning for the programme area, with the corresponding annual programme area budget, as an input to the Country Strategy and Annual Plan (CSAP).
  • Planning, implementation, and monitoring of project activities that were approved by donors with the corresponding project budget planning.
  • Project Cycle management, including needs assessments, formulation of concept notes and proposals and budget.
  • Reporting - monthly and quarterly activity and financial reporting, including realization of activities versus budget utilisation; (Providing input to) narrative and financial donor reporting.
  • Annual review of progress towards programme objectives and outcomes.
  • Initiating and maintaining effective working relations with relevant stakeholders at programme area level.


  • Budget owner for projects implemented in programme area.
  • Approval of expenditures and related cost allocations, on the basis of approved project and programme organisation budgets.
  • Human Resource Management (at individual- and team level) for programme staff.
  • Supervision and periodical evaluation of the performance of the members of the Programme Team.
  • Implementation and monitoring of financial, personnel and security policies and procedures.
  • In collaboration with the Manager of Programme Quality, MPQ, prepare and process the allocation of indirect costs to project budgets.


  • Ensures the design and maintenance of an effective security management system at program level, in compliance with ZOA’s over-all security policy and procedures, and the monitoring of compliance to that system by staff and other relevant persons for whom the PGM holds security responsibility.


The Programme Manager is authorised and accountable within the frame work and limits as defined in:

  • The Declaration of Authorization’ signed by the Country Director.
  • The ZOA Country Management Charter.
  • The agreed Annual Country Plan.
  • The programme budget approved by the Country Director.
  • The project plans as approved by the donors.
  • The country quality management system as approved by the Country Director.

In the performance and as a member of the Country Management Team, the PGM balances the interests of Programme area, the country organization as a whole and of all stakeholders involved.

The Programme manager is accountable to the Country Director of the programme country.


External contacts:          

  • Government on a national and local level.
  • (I)NGO’s, CBO’s and other civil society groups including churches.
  • International organisations operating in the programme area.

Internal contacts

  • Country office.
  • Members of country management team.

III. Supervises

All Project Area Coordinators, in the programme area.

IV. Competencies

Knowledge & Experience:

  • Bachelor or Master degree in a humanitarian, development or other relevant field.
  • Three to five years field experience in a development country.
  • Management experience.
  • Familiar with Project Cycle Management.
  • Good spoken and written command of English. Knowledge of Arabic is an added advantage.

V.   Skills

  • Command of operations.
  • Organisational sensitivity.
  • Writing skills.
  • Effecting delegation.
  • Planning and organising.
  • Participative leadership.
  • Provides regular feedback, acknowledges success and the need for improvement.
  • Coaches, challenges and provides opportunities for growth.

VI.  Attitude

  • Flexibility and adaptability.
  • Interpersonal and cross cultural sensitivity.
  • Able to work under pressures and meet deadlines.
  • Able to work in a sometimes fluid and insecure environment.          

VII. Special requirements

  • Up to 1/3 of time required for travel.
  • Based in a programme area field office.

Location: Sana’a

Start date: as soon as possible, contract until 31st of December 2021 with possibility for extension

How to Apply

Please send your cover letter and CV, together with 3 recent references in English with reference to the applied position to the following e-mail address:

It is highly important that you mention the job title in the Subject field of your email in order to be considered for this vacancy. Kindly put the following in the subject field: Programme Manager _Sana'a

يرجى ذكر إسم الوظيفة مع المدينة في حقل موضوع البريد الإلكتروني عند التقديم وتسمية السيرة الذاتية باسم المتقدم

Only shortlisted candidates will be contacted and only completed applications will be accepted

Deadline for application: 7th of March 2021

  • Employer: ZOA
  • Category: Programs
  • Location: Sana'a
  • Posted on: 21 February 2021
  • Deadline: 7 March 2021