Ended CSO Capacity Building & IDPs Relocation Officer

The Job

CSO Capacity Building & IDPs Relocation Officer-Lahj/Aden

ACTED Organization Summary:

Since 1993, as an international non-governmental organization, ACTED has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential.

ACTED endeavors to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential. ACTED is active in 37 countries and implements more than 500 projects a year reaching over 14 million beneficiaries with 300 international staff and 4,400 national staff.

ACTED has been presented in Yemen since early 2012 and has been anchored to the governorates of Al Hodeidah, Raymah, Ibb, Al Dhale’e, Saadah, Al Jawf, Aden, and Dhamar.

Through its comprehensive programming ACTED has been covering the full continuum of emergency, rehabilitation and development in Yemen. Emergency activities have focused in the sectors of Agriculture & Food Security (e.g. distribution of crop seeds, and livestock), Economic Recovery and Market Systems (e.g. income-generating activities such as cash for work), and WASH (e.g. rehabilitation of water supply facilities, hygiene promotion). ACTED’s food security activities include distribution of food vouchers, which are a key component of ACTED’s interventions in the country.

ACTED Organization is pleased to announce the below job vacancy with the following details:

Position: CSOs Capacity Building & IDPs Relocation Officer

Department: Program

Location: Lahj/Aden

Contract Type: Fixed term

Contract Duration: 6 months



Management ​​​​​​​

  • Manage the team in charge to implement the CSOs capacity building, subgrants, and IDPs relocation on the field
  •  Capacity building of CSOs and the team 
  • Work directly with the project team to ensure the activity is conducted as planned and according to donor requirements.
  • Work closely with logistic and finance departments to ensure smooth implementation of CSOs capacity building and IDPs relocation activities.
  • Ensure that procurement, development, and distribution of materials and equipment are timely and according to procedures.
  • Ensures all activities are in line with general protection principles as relevant, including maintaining the confidentiality of beneficiaries and colleagues.

Internal Coordination

  • Participate in project coordination meetings with the whole project team.
  • Coordinate with the project and ACTED in-house colleagues during the CSOs capacity building, CSOs call for proposal, CSOs subgrants review phase, and IDPs relocation, notably project assistants, community mobilizers, engineer teams, and M&E.
  • Ensure the documentation, information related to the project, and decisions taken by the deputy program manager or above are communicated to the entire team. Also, ensure the information from the field team are communicated to the deputy program manager

External Coordination and Stakeholder Engagement

  • Collaborate with clusters and working groups, to ensure humanitarian standards adhere at all stages of the CSOs capacity building and IDPs relocation process.
  • Participates in IDPs relocation coordination at governorate level and coordinates with all relevant IDPs relocation stakeholders.
  • Organizes and participates in external meetings with CSOs members and relevant authorities (MoSAL) as requested by the line manager.
  • Cultivate good relations with key humanitarian actors – local and international, including government authorities and non-state actors as well as consortium partners, through regular attendance at technical meetings and bilateral meetings;
  • Identify opportunities to collaborate and coordinate efforts with other organizations within and outside the Consortium to ensure our activities build upon - rather than replicate - the work of others.

Project Planning

  • Prepare the work plan and time schedules for implementing the CSOs capacity building, subgrants, and IDPs relocation activities according to donor requirements;
  • Develop CSOs capacity building and IDP relocation work plans in line with national and international legal precepts and humanitarian standards, including the sequential work steps and all the details for the completion of the CSOs capacity building and IDPs relocation activities.
  • Develop the implementation strategy and required budget for CSOs capacity building and IDPs relocation activities.
  • Preparing work plans for field visits for each stage and discussing them with the line manager to obtain approval.

Project Implementation

1.5.1. CSOs Capacity Building

  • Responsible for the timely and quality implementation of the activities in the area of implementation of the project as the following:
  • Conducting the mapping for CSO’s in the target districts as per the list shared with MoSAL
  • Conducting the Grassroots Organizations Capacity Assessment (GOCA) to the CSO’s who have passed the mapping stage as per the mapping ranking system and collect the relevant data from CSO’s
  • Support the CSO’s during the pre- and post-capacity building phase
  • Support and follow up CSOs in organizing their activities.
  • Strengthen awareness of project activities within non-targeted stakeholders: ensure community acceptance of the project through positive interactions and clear communication to local communities in the field.
  • Support CSOs in prioritizations ordering in community needs identification and encourage CSOs to develop and submit their proposals accordingly, with close collaboration with CSOs members, community leaders, and project team.
  • Support CSOs to provide accurate data on the community level.
  • Responsible for close follow-up on all CSOs in the area of implementations: acts as the ACTED focal point for the attributed CSOs taking into consideration the program and AMEU’s recommendations.
  • Assist in GOCA baseline and end line data collection if/as requested.
  • Contributes to planning, suggestions for improving implementing project activities, and participation in problem-solving.

1.5.2. IDPs Relocation

  • Ensure the implementation of the projects according to the approved timeline and plans.
  • Ensure effective mobilization and participation of IDPs, host communities, and key stakeholders throughout the process.
  • Ensure community acceptance of the project through positive interactions and clear communication to IDPs and communities in the field.
  • Undertake any other required activity to meet its objective of sustainable relocation of IDPs including internal and external resource mobilization.
  • Coordination and communication with partners and clusters to determine the IDPs shelters located within the areas of intervention and collect data for each shelter, for example, but not limited to, a list of the HHs, the number of individuals, coordinates, members of the committee responsible for managing the shelter...etc.
  • Conducting qualitative data collection through FGDs, to contextualize household-level data and explore relocation intention in further detail.
  • Identifying pre-displacement location and areas of preferred return or relocation.
  • Identify potential timing, scale, and geographical destinations of relocation for each HH.
  • Ensuring that the relocation sites are safe and allow IDPs to fully enjoy their human rights in full equality and without discrimination.
  • Support each HH with offered relocation options according to its distinct circumstances and specific needs.
  • Identify the HHs that agree to return to their areas of origin as well as the HHs members and prepare a final list for them based on their chosen option.
  • Analysing the data to identify families who want to return to their original home to be presented with the support options provided by ACTED.
  • Preparing and signing MoUs between the organization and the beneficiaries according to the type of support chosen by the beneficiary and appropriate for both parties.
  • contract with a transport company and issue the necessary permits to transfer IDPs to return to their original home.
  • Update detailed needs and resource assessments and revise designs of technical plans as necessary, taking into account practical aspects of implementation, long-term sustainable solutions, and relevant technical specifications and guidelines.
  • Supervise and monitor the implementation of the IDPs' relocation activity.

Documenting and Compliance

  • Keep a record of all CSOs capacity building, CSOs subgrant and IDPs relocation activities documents, in particular MoU/sub-agreement, beneficiary list, completion certificates, attendance sheets, etc. in line with ACTED procedures
  • Help to maintain a beneficiary master database containing all beneficiary registration and baseline information as well as the CSOs capacity building and IDPs relocation activities from which the beneficiaries benefitted ensure the data is protected from misuse in line with ACTED’s data protection policy;
  • Assists the Deputy Project Manager to ensure timely and quality entry of required data of the project’s activities.
  • Processing all documents and forms related to CSOs capacity building, subgrant, and IDPs relocation.

Beneficiary Engagement and Accountability

  • Adhere to ACTED's Code of Conduct and treat all beneficiaries with respect and without any distinction or discrimination based on nationality, race, ethnicity, tribe, gender, religious beliefs, political opinion, or disability;
  • Contribute to the selection of the CSOs and beneficiaries benefitting from CSOs capacity building and IDPs relocation activities according to the guidelines set by durable solution consortium and relevant clusters;
  • Communicate ACTED’s Complaints and Response Mechanism target communities and participate in solving complaints related to the project in coordination with the AMEU.


  • Provide a regular and timely report on the activities implemented to the Deputy Project Manager.
  • Reporting to the line supervisor any identified needs and risks/vulnerabilities that may influence CSOs capacity building, CSOs subgrant or IDPs relocation activities
  • Take photos of activities and participate in communication activities as requested by the PD department.
  • Report ideas and information from project staff or field visits, which may assist in future project proposals.
  • Provide regular and timely updates on progress and challenges to supervisors and other team members.

Security and Liaison

  • Considers safety and security in the field for the team and the beneficiaries
  • Immediately report all incidents to the security focal point.
  • Ensure all movements are authorized with permits from the authorities
  • Responsible to communicate with DPM and S&L team regarding the activities to be implemented and in need of DE confliction

Human Resource

  • Support the PM/DPM in the recruitment of Project assistants (development of organigrams, ToRs, elaborating the tests and reviewing them; interviews, etc.);
  • Ensure that assistants understand and can perform their roles and responsibilities;
  • Follow-up the work plans and day-to-day activities of the project assistants;
  • Ensure a positive working environment and good team dynamics among staff;
  • Ensure capacity building among staff in CSOs capacity building, subgrants, and IDPs relocation activities.
  • Follow up with HR department notably on the process of hiring daily workers


  • Contribute to the development of procurement plans;
  • Support the DPM for the preparation and sharing of accurate and precise order forms promptly;
  • Ensure proper management and use of the project assets and stocks;
  • Support the DPM in the planning of team movements based on available fleet and applicable policies.
  • Coordination and processing with the logistic office for all purchases and services that will be provided to the CSOs or beneficiaries during the implementation phase.
  • Follow up with the logistic department on the status of field stocks related to the project and car rental


  • Support the DPM in the preparation of BOQs
  • Forecast monthly cash requirements for CSOs capacity building and IDPs relocation activities and submit to the DPM
  • Follow up with Finance department notably on the processes of advances opening and closure

Quality Control

  • Assess the CSOs capacity building, subgrants and IDPs relocation activities undertaken and ensure efficient use of resources;
  • Undertake regular field visits to provide technical guidance and supervision as well as regularly monitor the progress of project activities;
  • Assists with monitoring the activities implemented by CSOs in the field;
  • Document lessons learned and best practices and share them with the Project Manager so they can be reflected in project planning and decision making.

Grant Management

  • Support the PM/DPM in the preparation of progress and final reports, ensuring the quality and accuracy of technical information for CSOs capacity building and IDPs relocation activities
  • Participate in communication activities through the regular collection of pictures and stories related to project activities;


  • Offer technical support and inputs to other projects in similar sectors (e.g. BOQ design);
  • Perform any other related activities as assigned by the immediate supervisor.

Job Requirement (Qualification and Experience):

  • Holds at least a bachelor's degree in social affairs or similar;
  • Must have at least two years’ experience in CSOs capacity building, subgrants and have an excellent background in IDPs relocation activities;
  • Experience in beneficiary’s identification approach;
  • Field oriented personality: the position requires regular travels to the field for several weeks;
  • Experience in supervising others and create a friendly environment;
  • Excellent oral and written communication skills & ability to communicate with people;
  • Confident level of both written and spoken English;
  • Advanced computer skills (Word, Excel, PowerPoint, etc.);
  • willing to travel to other governorates on occasion if necessary;
  • Excellent interpersonal skills required, as well as the ability to communicate clearly and efficiently with a variety of audiences (e.g., CSOs, beneficiaries, community committees, and other team members);
  • Leadership and organizational skills are required;
  • Ability to manage multiple tasks and responsibilities, work efficiently under pressure and in changing circumstances.


  • Knowledge of ACTED procedures;
  • Experience in communication with large groups
  • Good knowledge of Monitoring and Evaluation systems
  • Experience in assistance to CSOs and IDPs
  • Good understanding of Covid-19 issues, prevention and response measures

Required Attitude

  • Ability and willingness to work flexible hours
  • Organize personal workload and achieve results in time.
  • Ability to work under pressure and in a stressful environment
  • Ability to communicate with people and create a friendly environment
How to Apply
  • Qualified candidates meeting the above requirements are requested to send an application comprising a detailed Cover Letter + CV in English to: aden.jobs@acted.org
  • PLEASE state in the subject line of the e-mail: CSOs Capacity Building & IDPs Relocation Officer-Lahj/Aden.
  • Candidates must rename CV: (First & Surname + CSOs Capacity Building & IDPs Relocation Officer).
  • The closing date for applications is Thursday, 8 April 2021.
  • Candidates from Lahj/Aden governorate are strongly encouraged to apply.

Due to the urgency of this appointment, interviews would be on a rolling basis and candidates may be identified before the closing date.

Contacting any ACTED staff member other than the contact details listed in regard to this job will result in disqualification.

  • Employer: ACTED
  • Category: Development/Non-Profit
  • Location: Aden, Lahij
  • Posted on: 25 March 2021
  • Deadline: 8 April 2021