Position Title: Program Coordinator  (National)

Department: Operations     

Workplace : Aden-Yemen 

Mission: Geneva call HQ – Operations unit is actively working on implementing the mission of Geneva call through the different war contexts around the world  

Overall activities    

Programme Coordinator will be based in Aden City in Yemen and will oversee the coordination, management, and implementation of programmatic aspects of Geneva Call’s mission in Yemen, ensuring the objectives of projects and wider country programme are met and resources allocated accordingly. The Programme Coordinator provides the Country Director (CD) with programmatic input into the strategic planning process and ensures effective planning and implementation of the country programme, including safety and security. The Programme Coordinator directly supervises all Project Officers, including M&E Officer and Training and Policy Officer. The programme consists of several projects and involves engaging various stakeholders – both civilian and armed actors – for the better protection of civilians within the framework of international humanitarian law and international human rights law, as well as with reference to relevant religious and cultural norms in support of humanitarian principles.

Managing line : Country Director

Technical line: Regional Operation Cooridnator and Deputy Head of Region

Role Responsibilities : 

1.    Programme Management & Coordination

• Consolidate the overall activities of the Country Programme;
• Coordinate, develop and manage Yemen programme in accordance with country strategy, internal and donor work plans and defined procedures of Geneva Call;
• Manage programme staff and ensure timely reporting;
• Ensure that programme expenditures are in line with project budgets and country office financial plan;
• Ensure programme procurement & logistics are run in line with internal and donor regulations, in close coordination with the country support coordinator
• Ensure effective flow of information and communication with partners and stakeholders and update CD on latest developments;
• Organise regular meetings with the project teams to strengthen effective coordination and collaboration and promote teambuilding;
• Manage safe-keeping of information and data, including filing of programme documents and materials;
• Support partners and joint projects as per approved plans and agreements and ensure timely liquidation of project expenditures;
• Liaise with partners and stakeholders to ensure close cooperation, collaboration and coordination;
• Analyze conflict and humanitarian situation on regular basis and produce analytical monthly situation reports/fact sheets;
• Ensure sufficient research is done into specific humanitarian issues in project areas to analyse trends and support arguments to improve compliance with humanitarian norms
• Ensure conflict sensitivity is integrated into the project design and implementation;
• Support CD and regional desk team at the HQ in engaging senior officials, military officers and other key stakeholders;
• Engage local and international organisations regularly and consolidate ‘Friends of IHL’ -Network;

2.    Human Resources Management

• Line-manage programme staff according to Geneva Call’s policies and procedures;
• Assist in the recruitment and selection processes (including coaching and evaluation) of staff and consultants

3.    Planning, monitoring and reporting

• Develop programme work plan and budget in consultation with programme team according to Geneva Call’s operational and MEAL procedures;
• Prepare regular monitoring reports and support MEAL Officer in conducting internal programme evaluations and audits;
• Ensure annual review of programme;
• Regularly conduct field missions and monitor activities to achieve desired programme results in line with organizational requirements;
• Refine programme strategy in consonance with political and security dynamics;
• Support programme and partner staff in implementation of MEAL system;
• Draft project reports and proposals in coordination with focal points from Country Office and HQ;

4.    Communication and external relations

• Support implementation of communications strategy including campaigns, events, other initiatives;
• Ensure material (photos, videos, stories from the field) about project activities and timely reports to showcase project outcomes and achievements;
• Ensure proper implementation of donor visibility and communications plan, also taking into account security and perception risks and seeking for derogations/exemptions when required; and
• Engage local and international organisations regularly.

5.    Other duties

• Attend and represent GC as required at conferences and other fora of interest to the organisation;
• Perform any other tasks as assigned by the line manager.

Technical knowledge or experience in

• Minimum 5 years relevant work experience in humanitarian/protection organisations working in a management role in conflict-affected areas;
• Programme cycle management skills including programme planning and implementation and reporting;
• Strong knowledge of Monitoring, Evaluation, Accountability and Learning (MEAL) tools and processes;
• Demonstrable knowledge of humanitarian architecture, humanitarian principles and standards;
• Managing projects, partnerships and teams;
• Substantial knowledge of international development systems, institutions and donors, and of procedures, accountability frameworks and best practices
• Strong presentational, writing and editing skills in English including report writing;
• Demonstrable capacity to analyse complex political situations and translate analysis into programme adaptations;
• Strong negotiation skills;
• Understanding of International Humanitarian Law and Human Rights Law
• Proven experience in managing humanitarian protection projects in conflict affected countries;
• In-depth knowledge of the conflict context(s) in Yemen is required
• Previous experience in engagement with armed actors, access negotiations and/or civilian protection highly desirable

Education and experience Required.

• A graduate degree or equivalent experience in international relations/another humanitarian field
• Proven experience in protection work in conflict and crisis affected countries. 
• Experience in Program Management Cycle
• At least 5 years of relevant experience in a humanitarian organization working in conflict areas in the protection field and engagement with armed actors (ANSAs, other armed actors) including in managing teams of at least 2 people
• Proven track record of field work experience with INGOs in conflict and crisis affected countries and emergency contexts
• Knowledge of Yemen is important  

Languages Required: 

• English (C1-C2)
• Arabic (C1-C2)  

Personal skills: 

• Demonstrated ability to thrive in a matrix management environment.  Developed interpersonal and communication skills including influencing, negotiation and coaching
• Strong communications skills (both written and verbal) at a level appropriate for high level external representation and ability to tailor communications to different audiences
• Interpersonal skills with experience of negotiation with weapon bearers and other stakeholders
• Entrepreneurial mindset Willingness and ability to travel at short notice
• Willingness and ability to travel at short notice

Conflict of interest
Any candidate affiliated to or openly supporting one or more interest groups contrary to the principles and values of the Foundation, or whose previous activity could cause difficulties for the safety of women and men co-workers at Geneva Call will be excluded from this selection process.

The employee will be accountable for the responsibilities and the competencies, in accordance with the Geneva Call Performance Management guidelines. The following documents will be used for performance reviews:

• Job Description
• Action plan
• Performance Review Template