WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and WFP is committed to the principle of equal employment opportunity and promotes gender parity as well as encourages qualified candidates with disabilities to apply

ABOUT WFP

The United Nations World Food Programme (WFP) is the 2020 Nobel Peace Prize Laureate.  We are the world’s largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace and stability for populations impacted by conflict, disasters and climate change.

WFP’s emergency response in Yemen is the agency’s largest anywhere in the world, and is the largest sustained emergency operation in history, providing lifesaving monthly food assistance to 10.5 million people most in need. WFP also provides nutrition support to 1.7 million children and mothers, and delivers school meals to 850,000 children each day.

General Information

• Title of Post: IT Assistant (UNCAF/ Service Desk Support)
• Grade: SC5
• Supervisor: ICT Officer
• Unit: ICT
• Division/Country Office: Yemen CO
• Duty Station: Sana'a
• Duration of Contract: 12 months

JOB PURPOSE

Design test plans, scenarios, scripts, or procedures. Document software defects, using a bug tracking system, and report defects to the Development team. Identify, analyse, and document problems with program function, output, online screen, or content.

KEY ACCOUNTABILITIES (not all-inclusive)

• Develop and execute software tests to identify software problems and their causes.
• Test system modifications to prepare for implementation.
• Document software and application defects using a bug tracking system and report defects to software or web developers.
• Create and maintain databases of known defects.
• Support on utilizing processes and software’s that ensure the quality, reliability, and system safety and security and utilizing methods, procedures, and metrics needed to ensure that quality standards and practices are attained.
• Assist users in setting-up and executing user acceptance test cases.
• Collect and collate data, conduct basic analysis including the impact of procedural changes to support the development of accurate reports
• Perform the deduplication process and support programme colleagues throughout the adjudication process.
• Support the configuration process for the end-point equipment for registration and distribution activities.
• Document, set-up and administer a library of requisite test cases for applications; and report results to your superiors.
• Conduct statical data analysis of all digitized and targeting criteria as the data changes and share with your supervisor
• Perform other related duties as assigned.

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable (University degree Information Technology, in statistics, mathematics or a related subject involving maths).

Experience: Four or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.

Language: Fluency (level C) in English language. Fluency (level C) in Arabic language. 

Nationality: Yemeni.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

• Proven working experience as a Data Management or Business Data Analyst
• Technical expertise regarding data models, database design development, data mining and segmentation techniques
• Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, JavaScript, or ETL frameworks)
• Knowledge of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS etc).
• Has solid experience with Tableau and PowerBI or any analytics tool.

TERMS AND CONDITIONS

1. The applicant should be a Yemeni national
2. Only candidates who are short-listed will be contacted
3. Applications must be submitted online with:

• Use English language only
• Indicate all your job TOR
• indicate clear years of experience with each job (Month/Year)

4. WFP staff who are still under probation period are not eligible to apply for another FT position.
5. WFP staff on FT contracts must have completed one year in the current position to be eligible to apply for another FT position.
6. By submitting your application, you have read the Terms of Reference for this position and agree that any false, wrong or incomplete information might lead to your disqualification in this recruitment process.
7. Successful candidates vetted as viable candidates through the application process will be retained on internal roster for a two-year period and may be given further consideration for future similar specific position advertised in the duty station.

DEADLINE FOR APPLICATIONS: 21 August 2022

WFP never uses external recruitment agencies and recruitment is always free of charge. All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

لا يستعين برنامج الأغذية العالمي بالمطلق بوكالات أو مكاتب توظيف خارجية، حيث إنّ عملية التوظيف دائماً مجانية. ويتم اتخاذ جميع القرارات الخاصة بعملية التوظيف بناءً على الاحتياجات المؤسسية والمتطلبات الوظيفية والكفاءة والاستحقاق والمؤهلات الفردية. ويلتزم برنامج الأغذية العالمي بتوفير بيئة عمل شاملة للجميع، تخلو من الاستغلال والاعتداء الجنسيين وجميع أشكال التمييز والتعسف في استخدام السلطة وكل أنواع التحرش كالتحرش الجنسي. لهذا كان لزاماً أن يخضع جميع المرشحين للوظائف الذين يقع الاختيار عليهم لعمليات تدقيق صارمة بهدف مراجعة خبراتهم وخلفياتهم.

Female applicants are especially encouraged to apply

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.