Ended Child Welfare and Admin Officer

The Job

Responsible to: Programmes Manager (Sana’a)
Salary: Competitive
Hours: Full-time

Human Appeal is a non-profit organisation working across the globe to strengthen humanity’s struggle against poverty, social injustice and natural disaster. Through the provision of immediate relief and establishment of sustainable development programmes, we aim to invest in real effective solutions.
Now over 25 years, Human Appeal has a presence in 24 countries spanning across 3 regions: Asia, Africa, and middle east in addition to international offices in Europe. 2017 is an exciting time as we continue to build on our achievements to transform the lives of millions of people across the world. We are looking for a dynamic candidate who is passionate about international development to join our Human Appeal Yemen team.

Job Purpose
The Child Welfare & Admin officer will be responsible for two main elements; Primarily, oversee the Human Appeal’s Child welfare and Orphan sponsorship programme and secondly, provide administrative support to the organization with a particular focus on Administration and Office support. S/he will ensure that the orphans sponsorship programme is of the highest quality, adhering to best practice guidelines and child protection guidelines.

Child welfare and Orphans sponsorship (60%):

  • Continuous support to collect and verify children’s Bio-data in order to support Sponsorship Programme in associate with the programmes manager
  • Continuous collection of relevant documents like photograph, birth certificate, health certificate, School certificate for the sponsored or’ supposed to be sponsored under Human Appeal.
  • Continuous home visits to Human Appeal Sponsored Orphans / children to oversee the welfare of the sponsored children.
  • Regular School visits and to maintain regular liaison with the School teacher to enhance rhythmic educational continuity of Human Appeal sponsored children.
  • To make orphans’ mothers / guardian aware regarding the different Children Right issue.
  • To be responsible for uploading of relevant bio datas, annual reports, photos, on the orphans online system as per Human Appeal policy and procedure.
  • To support the orphan family in opening orphans bank accounts.
  • To liaise with relevant organisations / authorities to establish and improve the services for sponsored orphans.
  • To ensure implementation of child protection policy within the sponsorship programme and to support the organisation in ensuring implementation of the policy.
  • To organize different cultural events for Human Appeal Sponsored orphans within the approved budget limit in order to improve their sound mental and psychological well-being.
  • Exploring ideas and concepts continuously for the welfare of the orphan’s and their families from through other projects and interventions.
  • Assist Program Coordinator to collect data required for periodic Orphan’s progress reports.
  • Prepare and Submit monthly/Quarterly activity reports to the Sana’a Field office/UK HQ.
  • Attend trainings and capacity building as and when required.

Administrative duties (40%):

  • With the assistance of the Operations Manager, contribute to the streamlining of all Administration and office support processes ranging from HR and office oversight.
  • Perform administrative HR responsibilities, such as maintenance of employee files, orientations, and assist with recruitment or benefit process, etc.
  • Maintain appropriate records and ensure confidentiality regarding personnel activities and personnel data
  • Responsible for the running of the following office functions: Reception of visitors, photocopies and mail services, translation services, telephone etc.
  • Maintain and monitor attendance book; alert supervisors to poor attendance records of relevant staff;
  • Responsible for maintaining supply of all admin documents and making them available for all HA staff; ensure the maintenance of a central filing system. 
  • Responsible for preparing ID cards for all staff; ID cards are worn by all HA staff when on official business or on HA property;
  • Assist in the collection of monthly timesheets and processing of payroll along with Finance.

Key responsibilities and accountabilities:

  • To liaise with other agencies, partners and organisations as appropriate to ensure the delivery of the most effective aid and development to beneficiaries
  • To ensure overseas offices and programmes receive the best support possible from Human Appeal.
  • Assist staff in other departments as required in order to facilitate the work of the NGO
  • Help, arrange and participate in meetings, conferences and team activities
  • Adhere to stated policies and procedures as per the company handbook, health and safety requirements Investor in People standard and Quality management system.
  • Establish and maintain effective working relationships with co-workers, supervisors, managers and the general public.
  • Other duties as per the request of the Head of Mission in the interest of the organisation’s objectives.

Person Specifications
Qualifications and experience:

  • Minimum 2 years of working experience in a similar role
  • Fluency in English and Arabic (written and spoken).
  • Sensitivity for other cultures
  • Ability to deal sensitively and appropriately with confidential information.
  • Excellent ability to work in a team and to mediate.
  • Fully computer literate (Microsoft Office)
  • Experience of prioritising workload, time management and dealing with conflicting priorities
  • Demonstrated success in supporting senior management and building relationships.
  • Ability to deal sensitively and appropriately with confidential information.
  • Broad knowledge and experience in employment law, compensation, organizational planning, organization development, employee relations, and training and development.
  • Strong collaborator with effective interpersonal and analytical skills.
  • Demonstrated ability to work, manage, and meet competing deadlines in a fast-paced.
  • Aptitude for problem solving and decision making needed
  • Superb written and verbal communication skills required.
  • Capable of managing conflict and conflicting views.
How to Apply

Please send your CV, cover letter and references to hr.yemen@humanappeal.org.uk   Ref: CW&Admin/YEM.

  • Employer: Human Appeal
  • Category: Development/Non-Profit
  • Location: Aden
  • Posted on: 12 September 2017
  • Deadline: 26 September 2017