Community Accountability Reporting Mechanism (CARM) Officer This job has ended. You cannot apply anymore.
Job Description
Mercy Corps is a leading international non-governmental humanitarian agency with a global mission to alleviate suffering, poverty and oppression by helping people build secure, productive and just communities.
Safeguarding at Mercy Corps is committed to the community members we work with and the beneficiaries we serve. As part of this commitment, Mercy Corps has zero tolerance for violations of our Code of Conduct (Sexual Abuse of Beneficiaries and Community Members (PSEA), Anti-Trafficking Policy, Child Safeguarding Policy, Mercy Corps Ethics Complaint and Whistleblower Policy, Sexual Misconduct in the Workplace Policy, Discrimination, Harassment and Bullying Policy, and Anti-Fraud and Corruption).
Mercy Corps Yemen would like to announce that the following position is currently open for recruitment:
Position Title: Community Accountability Reporting Mechanism (CARM) Officer |
Number of Vacancy: 1 |
Duty Station: Taiz – City |
Position Category: Full-time AND Regular |
Duration of Assignment: till 31 Dec 2021 with possibility of extension based on fund and performance. |
Deadline : 8 June 2021 |
PROGRAM/DEPARTMENT SUMMARY: |
As an organization, Mercy Corps is committed to preventing all forms of exploitation and abuse, . A Community Accountability Reporting Mechanism is an essential part of Mercy Corps’ commitment to excellence and integrity. It gives individuals, organizations and local groups a means of raising concerns or sharing feedback (positive and negative) with Mercy Corps, independently from program operations. In the context of Yemen, rolling out CARM across the country, will ensure that the country team’s programs will continue to uphold Mercy Corps’ high standards of accountability. |
GENERAL POSITION SUMMARY: |
The CARM Officer will work under the supervision of the CARM Manager and work closely with the program and MEL teams. S/he will both develop and manage CARM processes and tools for Mercy Corps in Ta’iz Enclave , and work with the CARM Manager and additional stakeholders to develop the agency’s CARM strategy more broadly and within Ta’iz specifically. In addition, the CARM Officer will support programs implementing in Ta’iz in developing and managing their workplans for the rollout of CARM, will build CARM team capacity, and will train and raise awareness with program teams, MEL teams, and local community members on the newly established CARM system. The strategy will include the development and promotion of standard operating procedures to ensure that the methods of providing feedback are safe, confidential, and accessible and that the feedback provided is timely. |
ESSENTIAL JOB FUNCTIONS: Essential Job Responsibilities Community Accountability and Reporting Mechanism:
Capacity Building
Accountability to Program Participants
Security
Organizational Learning
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SUPERVISORY RESPONSIBILITY: None |
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REPORTS DIRECTLY TO |
CARM Manager |
WORKS DIRECTLY WITH |
CARM Team, MEL Team, Program Teams and CARM Program Focal Points, Support Departments, and local community members / program participants. |
KNOWLEDGE AND EXPERIENCE: |
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Success Factors:
The successful Safety and Security Manager will combine effective leadership of complex teams and the ability to lead by example and influence. Also S/he will be expected to have a proven ability to build internal staff capacity and competency and to provide program support services. Flexibility and creativity in planning and problem solving, ability to understand the larger picture while remaining focused on the details, proven ability to learn quickly, take initiative and be accountable for results, knowledge of security standards, precautionary measures, communication protocols and passion for professional learning and development are vital skill that we expect the Safety and Security Manager to have.
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.
Environmental Conditions
Mercy Corps Team members represent the agency both during and outside of work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps' policies, procedures, and values at all times and in all in-country venues. Must be willing to travel throughout the country and be available for emergencies.
ORGANIZATIONAL LEARNING
- As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve - we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
ACCOUNTABILITY TO PARTICIPANTS
- Mercy Corps team members are expected to support all efforts toward accountability, specifically to our participants and to international standards guiding international relief and development work, while actively engaging participant communities as equal partners in the design, monitoring and evaluation of our field projects
How to Apply
Important Notes / مقترحات هامة
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