The International Committee of the Red Cross (ICRC) is an independent, neutral organization ensuring humanitarian protection and assistance for victims of war and armed violence. Please visit www.icrc.org for more information.

The ICRC is looking for a suitable candidate to fill the position of:

Accountability to Affected People officer

Contract type           :          Open-ended

Number of Posts         :          1 Post

Duty Station                   :          Sana’a

Start of the announcement:   3 November 2021

Purpose:

The Accountability to Affected People (AAP) Officer supports the delegation in its efforts to document, review and improve practice in line with the AAP framework.

Accountabilities & Responsibilities

Functional Responsibilities

Coordination and AAP self-assessments

• Plans with the AAP team the annual AAP self-assessment, ensuring appropriate and representative participation within the delegation and collection of evidence to support the findings of the self-assessment.
• Works – with support from AAP team, on ways for the delegation to meaningfully and systematically integrate the views of people affected in the self-assessment exercise and within regular monitoring activities.
• Facilitates discussion within the delegation to identify priorities and devise an improvement plan as a result of the AAP self-assessment.
• Seeks support from in house specialists to address issues that require in depth support, in particular in relation to gender, age, and disability inclusion; understanding local preferences in relation to communication and feedback systems, managing risk of sexual exploitation and abuse and, community based protection;
• Plans, coordinates and prioritises - together with the AAP team (in HQ and field), the field missions of regional advisers and HQ based advisers, linking with PROT_CIV to support CBP as appropriate.
• Gathers and sends to the AAP team feedback necessary to continually improve the self-assessment tool.

Capacity development and technical support

• Actively participates in peer learning at local, regional and global levels to share and document experiences, challenges and questions working on AAP.
• Contributes to capacity development by collecting and sharing examples and case studies that illustrate what AAP means in different métiers; reviewing global training modules on AAP and adapting them to the context; delivering training at delegation level.
• Includes a Movement dimension within capacity development, learning from, coordinating with (on AAP activities) and sharing expertise with National Societies and the IFRC in country.
• Discusses and identifies with the delegation obstacles to improved practice on AAP (due to operational constraints or ICRC systems and procedures) with a view to referring and/or addressing them at the relevant level.
• Advises and trains delegations – with support from the AAP team, on actions to be taken as a result of AAP self-assessment findings, helping to include relevant elements in the PMfR, and integrating appropriate actions into programming, taking into account feasibility, expected impact and resourcing needs.
• Supports monitoring of progress on AAP, lessons learned, and when needed, response to donor reporting requirements.

PEOPLE MANAGEMENT RESPONSIBILITIES

• Reports to the Deputy Head of Delegation (Programmes) in Sana’a.
• Direct line manager of the CEC Supervisor and blue line responsibility for the Community Engagement Specialist.
• Understands and supervises the Performance Management & Development (PMD) activities for the AAP team.
• Organizes regular meetings with the team to ensure optimal coordination and proper flow of information.
• Ensures that job descriptions for employees under their supervision are up to date; seeks feedback and support from the HR Department if needed.
• Coordinates and supports team members in their personal development by coaching and advising them on internal and external training and development possibilities.
• Plans and coordinates the annual leave of the team ensuring continuity of the activities and making sure that there are no outstanding holiday balances at the end of the year.
• Participates in the recruitment, as necessary, of additional staff.

Certifications/Education Required

• A Master level qualification relevant to the subject matter (e.g. management, humanitarian action, anthropolpgy, gender studies, international relations & political science, law, etc.)
• High level written and oral communication skills in English, and another relevant language for the region. French is an asset.
• Computer proficiency.

Professional Experience Required

• Typically 6-9 years of professional experience,
• Solid understanding of the humanitarian envioronment and the challenges for the ICRC from an operational perspective.
• Experience and interest in AAP, Monitoring and Evaluation, diversity inclusion and related good practices and challenges in the humanitarian sector.
• Experience in project mamangement and program quality an asset.
• Experience in delivering training, knowledge of adult learning principles.
• Experience in advising staff and linking training to actions.
• Knowledge of Legal, operational, technical instruments and policies relevant in theses fields.
• Experience in people and relationship management is an advantage.

  Competencies

• Leadership    
• Accountability    
• People management    
• Teamwork & Collaboration    
• Representing the ICRC    
• Beneficiary & Client focused