Ended Psycho-social Counselor Child Protection (CP)

The Job

Position: Psychologist – Psycho-social counselor Child Protection (CP) – IBB, TAIZ

Job site: Alqaidah – Dhi Al-Sufal and Al-Sayani, IBB governorate – Al-Taizah district, Taiz governorate 

Report to: Activities Coordinator, Reporting Officer

Closely collaborates with: Senior social workers (SSW), Social workers (SW) and lawyers for case management

Status: Fulltime

No of Positions:  1 position


Program Title: Expansion of emergency WASH activities including Cholera emergency respond, protection and nutrition assistance for conflict affected populations in Yemen.

Sector Name:



Prevention and response to Gender Based Violence and Child Protection/ PSS thorough provision of life-saving protection service improving access to basic rights to GBV survivors, PWSN, children and caregivers

Sub-sector Name: 

Prevention and Response to Gender-Based Violence

Indicator 1:

Number of individual benefiting from GBV services, by sex and age

Indicator 2:

Number of people trained in GBV prevention or response, by sex

Sub-sector Name: 

Psychosocial support services

Indicator 1:

Number of people trained in PSS, by sex

Indicator 2:

Number of PwSN benefiting from PSS as part of case management services, by sex and age

Indicator 3:

Number of PWSN/GBV survivors benefiting from life skill trainings


Purpose / Objectives:

The Psychologist is responsible for the prompt provision of psychological assistance to Child protection and SGBV vulnerable cases and Person with Specific Needs (PwSN), following internal referrals by INTERSOS case management team.

Psychologist is a key player in the continuous capacity building process of skills of the counsellors and in the awareness set up by INTERSOS: supporting psychosocial first aid for beneficiaries and psychological self-help for INTERSOS teams.

General duties and responsibilities:

  1. Support INTERSOS staff to improve the quality of specialized services provided for most vulnerable case of CP, SGBV and PwSN in OSAC and project targeted areas
  2. Ensure a correct individual psychological support for CP, SGBV and PwSN cases internally referred by INTERSOS case management teams.

Specific Duties and Responsibilities:

Case management:

  1. Provide a clinical psychological assessment on selected cases referred by the case workers
  2. Provide psychological support to cases referred by the case workers in line with case plan objectives
  3. Closely monitor and document the psychological recovery of cases referred by the case workers.
  4. If needed accompany the case workers during the home visits;
  5. Ensure the self-care program for all INTERSOS case workers;
  6. Participate in case management meetings as required.
  7. Informs the Program Manager about any difficulty met in INTERSOS activities implementation or problems observed in team dynamics;
  8. Accomplish any other assignments given by supervisors or the PM.

Support to Community services:

  1. Assess the needs of the targeted beneficiaries in the CFSs or OSAC and design, in collaboration with the staff, a package of PSS activities for the beneficiaries of INTERSOS;
  2. Support INTERSOS staff to improve the quality of specialized services provided (specialized psychological services, group therapy, individual counselling) for different target groups, incl. individual at risk (CP, SGBV or PwSN) in the CFSs, or OSAC;
  3. Design activities with psychological purposesfor vulnerable children, youth, women at risk and men attending INTERSOS CFSs or OSAC;
  4. Support INTERSOS social workers in organizing and conducting support groups for individual at risk, in straight collaboration with the Coordinators;
  5. Monitor the activities (awareness and support groups), within the CFSs or OSACand outside, conducted by the volunteers and social workers;
  6. Report to the CP coordinator and the Program Manager on any problems and/or training needs identified during the monitoring of social workers and case workers activities;
  7. Produce and maintain in an accurate way a weekly report of the activities conducted;
  8. Informs the Program Manager about any difficulty met in INTERSOS activities implementation or problems observed in team dynamics;
  9. Be available to train on psychological support and first aid INTERSOS staff when requested;


  1. Produce and maintain accurate clinical records of the beneficiaries.
  2. Write technical reports on specific cases identified during the individual psychological support sessions.
  3. Case files and technical reports must be archived in locked and secure location; access to them should be restricted only to relevant, authorized protection program staff.
  4. Set up a monitoring system to evaluate the effectiveness and the impact of the planned individual and group psychological support intervention programs on the beneficiaries.
  5. Provide to the CP and OSAC coordinator, Program Manager a weekly and monthly report on the activities conducted.


  1. Participate in set team meetings for case management
  2. Meet with other program staff as required.
  3. Take part in any other activities as requested by the supervisor.

Accomplish any other assignments given by supervisors or the PM.


  • Psychology degree or five years of proven experience in Case management aimed at GBV cases and/or PWSN;
  • Three years’ experience as counsellor for CP cases / GBV cases and/or PWSN;
  • Stress-resilient to be able to cope with deadlines and complex problems;
  • Strong organizational, interpersonal and communications skills;
  • Preferred previous experience in working with CP cases GBV survivor and PwSN and coordinating with International and national organizations operating in protection in emergencies;
  • Flexibility in working hours
  • Ability to maintain accurate, clear and updated records;
  • Adhere to strict confidentiality and information management standards and protocols, sharing information only in compliance with these standards;
  • Comply with all relevant INTERSOS policies and procedures.
  • Native Arabic –EXCELLENT written and spoken English
  • Strong team spirit, comfortable in a multi-cultural environment
  • Excellent analytical skills, observation and analysis capacity
  • Very strong interpersonal skills: strong communication and diplomatic skills
  • Practical and problem-solver
  • Ability to deal with heavy work pressure
How to Apply


  • Deadline for submission of application: 11 December 2017;
  • Estimative date for the interview: 3rd week of December 2017 (only shortlisted candidates will be contacted);
  • Documents to be submitted: CV and Motivation Letter (incomplete applications will be not considered), in addition to contact details for minimum 2 reference persons (include position and relation);
  • How to send the application: by e-mail to job.intersos@gmail.com (applications delivered by hand will be not considered);
  • Clearly mention the job and location that you are applying for in the subject of your e-mail!
  • Employer: INTERSOS
  • Category: Development/Non-Profit
  • Location: Taiz/Ibb
  • Posted on: 6 December 2017
  • Deadline: 11 December 2017