Job Title: Country Representative

Location: Yemen-Aden

Effective date: ASAP, Max 25 July 2022

ABOUT MEDGLOBAL

MedGlobal is a global humanitarian non-profit organization providing medical and health education services to people in need, including refugees and displaced persons, in disaster and underserved regions. The organization is composed of medical and public health professionals of diverse backgrounds.

CODE OF CONDUCT

MedGlobal Code of Conduct reflects the profession’s core set of beliefs and values of care, respect, trust, and integrity. These beliefs and values are fundamental to MedGlobal employees, volunteers, interns, consultants, officers’ coordinators, and directors to guide their practice and conduct.

The Code is organized into categories, as follows:

1. Always act with fairness, honesty, integrity, and openness; respect the opinions of others and treat all with equality and dignity without regard to gender, race, colour, creed, ancestry, place of origin, political beliefs, religion, marital status, disability, age, or sexual orientation.
2. Provide a positive and valued experience for those receiving service within and outside MedGlobal

JOB SUMMARY

As our new country director, you are responsible for developing and implementing the MG strategy in Yemen.  Within the framework of an agreed country annual plan, you will deliver an increasing number of high-quality programs and will successfully pursue growth in funding. S/he is able to balance principle with pragmatism, focus on meeting the humanitarian imperative, and possesses strong diplomatic, representative, and communications skills. Also, you will maintain relationships with strategic stakeholders and will ensure sound financial management. Together with your team and with support from our International Office you are responsible for the long term and overall success of the programs in Yemen. The Country Director ensures timely, compliant and impactful implementation, while ensuring the safety and security of staff and visitors to Yemen. As country director you will also focus on team management & development and quality control & evaluation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

[Country Representative/Director] has the following responsibilities and duties:

STRATEGY & VISION

• Formulate, plan and communicate a clear vision of present and future program goals and strategies to team members and stakeholders that translates into concrete programs and work plans.
• Lead the annual country planning process and provide strategic updates.
• Set direction by prioritizing and organizing actions and resources to achieve program and agency objectives.
• Use technical support teams collaboratively.
• Explore, evaluate and present new country and project funding opportunities that leverage impact and integrate initiatives and activities, support and direct related fund-raising activities with both institutional and private donors.

TEAM MANAGEMENT

• Develop the capacity of the team, deepen understanding of their roles and assist with career development.
• Assist team members with information, tools and resources to improve performance & reach objectives.
• Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Hire, orient and lead team members as necessary.

PROGRAM OPERATIONS MANAGEMENT

• Oversee program quality and impact by ensuring programs are based on sound design principles and utilize MG and donor required M&E systems.
• Ensure effective, transparent use of resources in compliance with MG and donor policies/procedures.
• Oversee budget management of sub-grantees/sub-contractors, if applicable.
• Build and maintain operational systems that ensure proper administrative support for programs, as well as segregation of duties between finance and operations.
• Fulfill MG’ Program Management Minimum Standards based on the organization-wide guide.
• Ensure all interventions adhere to MG’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.

FINANCE & COMPLIANCE MANAGEMENT

• Ensure compliance with donor and MG regulations related to emergency programming.
• Draft and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.
• Build and maintain operational structures that ensure proper segregation of duties between finance, administration and logistics and fully support field programs.

INFLUENCE & REPRESENTATION

• Represent MG programs with national and international media and participate in community activities as appropriate.
• Maintain productive relationships with internal and external constituents such as private partners, local governments, foundations, the private sector, etc.
• Anticipate needs, understand donor pool and contribute to shaping donor’s views on development.
• Explore, evaluate and present innovative funding opportunities that support the objectives for the country as a whole.
• Demonstrate flexibility, resilience and ability to maintain positive relationships and composure.
• Maintain high ethical standards and treat people with respect and dignity.
• Exhibit awareness of his/her own strengths and development needs.

SECURITY

• Liaise with the Regional Program Director on crucial events, high-risk periods, incident reporting and security policy changes.

ORGANIZATIONAL LEARNING

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit MG as well as themselves.

ACCOUNTABILITY TO BENEFICIARIES

• MG team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Requirements and Skills:

[Country Representative/Director] should have the following skills, education, and experience:

• BA/S or equivalent in relevant field required; MA/S preferred.
• 5-7 years of field experience in international relief and development programs, including demonstrable success in managing complex humanitarian and development programs.
• 5 years of senior-level leadership, capacity building and field management experience.
• Capacity to respond to emergency and disaster response as appropriate.
• Knowledge of Sphere standards and other training in emergency response preferred.
• Demonstrated success working effectively and respectfully with host country government, private sector, INGO, NGO partners and other stakeholders in complex environments.
• Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.
• Proven skills in financial and grants management; prior experience with (donor), (government) grant management.
• Successful and proven negotiation, communication and organization skills.
• Excellent oral and written English skills required; proficiency in Arabic is an advantage.
• Ability to work effectively with an ethnically diverse team in a sensitive environment.