Field Assistant (Protection)‎

Category: Protection/UN/NGOs
Position: Field Assistant (Protection) - Female ‎ 
Location:  Shabwah 
Reports to:  Protection Officer/Coordinator
Reference: HR-21-50
Note: Note: This position is opened for Yemeni National only (Female only). 
Duration:    9 Months

About RI
Relief International is a leading nonprofit organization working in roughly 20 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty. Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach — which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them.
In December 2019, RI opened three Women’s Centers (WCs) in three RI-supported health facilities: Kharef Rural Hospital and Al Dobr Health Center in Amran Governorate and Al-Qadam Health Center in Sana’a Governorate. Consequently in June 2021, RI commenced a protection program with a similar approach in Shabwah Governorate in Ataq and Bayhan Districts. In South, RI will run and manage one women center attached to the health facility and to Reproductive health services. This position will be stationed in the South.

Position Summary
The Field Assistant (Protection) will provide direct case management services in the WC. She also will oversee and manage the implementation of individual and group psychological support sessions. The Field Assistant (Protection) will supervise PSS assistants and be in charge of identification and management of GBV cases including providing case management and PSS services. The Field Assistant (Protection) will liaise regularly with the Field Officer (Protection), the Coordinator and Protection Technical Advisor and ensure she highlights any challenges in technical issues within the WC. While this position is based in the WC, occasional travel to Aden South Country Office and Shabwah Field office will be required. 

Essential Position Responsibilities and Duties

• Provide direct case management services for an assigned number of WC clients on a daily basis 
• Supervise PSS assistants and be responsible for their capacity development, recruitment and training as guided by the Protection Coordinator.
• Oversee the implementation of group PSS sessions, providing on-the-job coaching and mentoring for the PSS workers and ensuring identification of vulnerable clients in need of additional support
• Coordinate regularly with the WC’s Outreach Assistant and PSS workers to maintain an updated service mapping and promote strong referral pathways and appropriate follow-up 
• Ensure that all case management and psychosocial support activities are implemented in line with RI’s internal policies, particularly standard operating procedures designed for the project, as well as donor and cluster regulations and international humanitarian standards
• Support the development of information awareness sessions, PSS and recreational activities, and other opportunities for WC clients based on need  
• Contribute to the development and roll-out of training materials related to case management and PSS services 
• Support data collection in a safe and confidential manner for analysis by Protection and MEAL colleagues 
• Prepare weekly and monthly work plans and reports in a timely manner; incorporate feedback, as requested 
• Meet regularly with the Protection Coordinator and Protection Technical Advisor to review client needs, identify achievements and challenges, and adjust programming accordingly  
• Support the development of key technical tools in coordination with the Protection Technical Advisor and department heads, such as MEAL, operations/procurement 
• Create a positive and inclusive environment with clear communication channels   
• Other duties as necessary and assigned by the Protection Coordinator 

Qualifications and Requirements

This position demands a dynamic individual with a demonstrated ability to achieve results in a demanding and fast-paced environment.

• Bachelor’s degree in relevant field, preferably psychology or social work 
• At least one year of relevant experience in individual case management provision 
• Demonstrated capacity and experience in staff management
• Prior experience in women’s protection and/or social work with an NGO preferred
• Fluency in written and spoken English and Arabic 
• Proven ability to multi-task and manage staff in a high-pressured environment with long hours 
• Committed to the humanitarian imperative and passionate about the successful delivery of confidential, client-centered services
• Excellent interpersonal, communication and problem-solving skills

RI Values

We uphold the Humanitarian Principles: humanity, neutrality, impartiality, and independence as well as “Do No Harm.” We value: 

• Integrity
• Adaptability
• Collaboration
• Inclusivity
• Sustainability