Ended Protection Officer

The Job

LOCATION: Aden/ Yemen

JOB FAMILY: Protection Program   


Duration: 11 months


To work with others to find lasting solutions to poverty and suffering

Oxfam’ Country Overall Protection Strategy Objective:

The protection of the conflict affected population, with a special focus on the most vulnerable people and groups including ’marginalised communities, persons with specific needs, elderly people, women and children’ is enhanced and their access to the services is facilitated, their capacity and awareness on protection issues increased, enabling them to better protect themselves and their communities.


Oxfam protection program is planning to establish two community centers in Amran and Aden, which will serve as a hub for the provision of protection services, to support total of 6,358 conflict affected, host and IDP communities. Oxfam is aiming to strengthening the community-based protection mechanisms to prevent, mitigate, and respond to protection issues and providing specialized assistance to people with specific protection needs. The project will prioritize community participation and ownership, and will strengthen partnerships with local CBOs to manage the centers.
The project will address the immediate protection needs of highly vulnerable people through identifying community-level protection risks and referring people with needs, including women, children, the elder and people living with disabilities. Oxfam and its local partners will ensure that case management and referral mechanisms are in place, including child protection services, family tracing and unification, alternative care for unaccompanied minors and child victim assistance, and specialized support for survivors or those at-risk of gender-based violence. Legal assistance will be provided with an emphasis on civil documentation.

The community center activities will include a protection cash assistance component for persons facing urgent protection risks or victims of indiscriminate conflict. Likewise, vulnerable survivors of violence will be supported with individual small livelihood grants, which will contribute to poverty reduction and increase opportunities for sustainable livelihoods.
Furthermore, Community Based Protection Networks (CBPNs) will be established and strengthened (representing age, gender and diversity groups of displaced and conflict-affected communities), to address and mitigate protection concerns, promote social cohesion and enhance community self-protection mechanisms. 


  • Post holder reports toProgramme Manager
  • Matrix ManagerProtection Coordinator



Technical Program Responsibilities:

  • Managing and supporting the implementation of the protection activities in the community center. 
  • Prepare for and organize training and awareness sessions on protection for Oxfam program teams and local partner.
  • Support the senior management team at the field level to ensure appropriate integration and mainstreaming of protection through all programme activities
  • Technically supporting the local partner and community center teams. 
  • Participates in developing and updating the mapping of services for threats and abuses (including GBV) that IDPs and Host Community members face in Oxfam areas of operation
  • Ensure that people and beneficiaries in need of protection support are identified and have equitable access to registration and humanitarian assistance in a timely manner without discrimination based on gender, age, diversity and disability.
  • Participatory protection information gathering and analysis in line with ICRC standards and ethics in protection work

1.1 Case management:

  • Provide technical support for the community center ‘’case management staff or social workers’’ and ensure that they are able to provide individualized follow-up and safe referrals according to the protection minimum standards.
  • Support the local partner ‘’case management staff’’ in developing and updating the mapping of services, and ensure that case management staff are fully trained on existing referral systems and relevant SOPs.
  • Ensure that the community center social workers are identifying and referring vulnerable cases related to; child protection (including family tracing and unification, alternative care for unaccompanied minors and child victim assistance), Survivors or at-risk of gender-based violence, Other persons with specific needs (e.g. older persons, persons with disabilities).
  • Supervise, follow up and report the case management interventions and achievements in the community center.   

1.2 Protection rapid assessments and monitoring:

  • Support the local partner’ team on utilizing the Rapid Protection Assessment (RPA) tool and other community outreach methods, which ensures the ongoing identification of persons with specific needs (e.g. women and children at risk, survivors or at-risk of gender-based violence, older persons, persons living with disabilities, etc.)
  • Works together with the community, to identify community-level protection risks, and monitors protection issues affecting IDPs and host population in areas of operation.
  • Prepare reports on violations and security incidents affecting the safety of conflict affected communities, asses the protection gaps protect the IDPs and host communities   
  • Lead and supervise Oxfam assessment teams during thematic surveys, needs assessment and data collection for protection-related research

1.3 Community-based protection networks and community mobilization activities:

  • Conduct awareness sessions on protection issues and human rights.
  • Prepare for and organize community consultations and community based orientation sessions, in coordination with Oxfam team(s) and other partners
  • Support technically the community protection network and raise their awareness on protection and key topics and objectives related to the project. 
  • Work closely with the CBPN focal point to ensure good managing of the community-based protection networks activities
  •  Ensure that the CBPN members selected will be representing age, gender and diversity groups of displaced and conflict-affected communities to enhance their self-protection.
  • Work with the local partner and the community center team to manage and supervise the community mobilization and outreach activities which may include: awareness raising and information sharing, mobile outreach activities, Social cohesion, Skills development and Recreation activities.

Protection cash assistance:

  • Manage and supervise the implementation of the protection cash assistance activity in the community center that will be for: persons facing urgent protection risks; and emergency cash assistance for civilian victims of indiscriminate conflict, such as airstrikes or shelling.  
  • Ensure that the Cash assistance will be provided on the basis of protection and vulnerability criteria, in order to fill life-saving basic needs gaps for vulnerable households facing protection risks, address or mitigate the effect of a protection incident, as remedial assistance for victims of protection violations, and to avoid recourse to negative coping strategies. Protection cash assistance should be accompanied with individual case management follow-up, as appropriate.

Advocacy and Research:

  • Support protection-related advocacy researches and surveys in coordination with the Protection Coordinator and the Policy team.
  • Preparing protection note/ brief updates for Oxfam monthly situation reports.
  • Prepare case studies with support from the protection project officer

Coordination and communication:

  • Build and maintain good communication and close collaboration with the Oxfam program teams, local partners, and authorities, in order to contribute to a coordinated humanitarian response.
  • Liaise with logistic and procurement to ensure protection activities have the required resources at time, and complete and keep records of the necessary paperwork.
  • Attend the protection, child protection and GBV sub clusters meetings. 
  • Participate in developing and updating relevant Information, Education and Communication tools (leaflets, brochures, posters etc.) required, with support of the Programme Manager and Protection Coordinator.

MEAL and reporting

  • Produce regular protection updates and field visit reports
  • Organize and prepare regular protection risk analysis with support from the protection coordinator 
  • Contribute in Sitreps, biweekly/monthly reports, donor reports and proposals.
  • Participate in preparing the weekly and monthly plans  
  • Support and coordinate with MEAL team for baseline survey, post-distribution and other monitoring activities.
  • Ensure MEAL processes are engendered and include protection to ensure learning and protection issues are captured
  • Enhance that the community and beneficiaries are aware of Oxfam Feedback and complaints mechanism

OTHER duties and responsibilities required by the line manager


  • University degree in a relevant discipline (social science, psychology or any other relevant education profile).
  • Demonstrable experience (minimum 2 years) in working with communities in humanitarian or development contexts. Specifically experience on protection programs and activities that include (case managements/ referral, cash for protection, psychosocial support, child protection and GBV response, etc.).
  • Demonstrable    experience in conducting protection assessment and other assessment tools and methodologies.
  • Capacity and willingness to travel to the field
  • Very good interpersonal and communication skills, particularly in networking, and working with communities, local civil society, partners and local authorities.
  • Previous experience in using and adapting community-led approaches,
  • Good skills, knowledge and experience on working in community center
  • Good understanding and knowledge in application of do no harm, conflict sensitivity principles and ICRC standards and ethics for protection work.
  • Good understanding of protection concerns, including GBV issues in displacement, human rights, and international humanitarian law
  • Proven analytical skills, understanding of monitoring processes, learning, adaptation and evaluation
  • Fluency levels of spoken and written in English and Arabic.
  • Commitment to humanitarian principles and action and to Oxfam’s equal opportunity and gender policies
  • Excellent computer knowledge and skills of using Microsoft word, power point and excel
How to Apply

Please Interested candidates are kindly requested to visit our website below for More details about post and apply through post application:


Closing date for applications is 21st of November 2018.

Female Candidates are encouraged to apply