Ended Assistant Cluster Coordination Officer (Shelter/CCCM)

The Job

Internal/External Vacancy Announcement

Ref.: Yemsa/HR/2019/02

Title of Position: Assistant Cluster Coordination Officer (Shelter/CCCM)

Position Number: 10029562

Category / Level: NOA

Entry on Duty: 01 January 2019

Duration: Initially for a period of one year

Location: Sana’a-Yemen  

Date of Issue: 03 December 2018

Closing Date for Applications: 16 December 2018

Organizational Context

The position of Assistant Cluster Coordination Officer (Shelter/CCCM) supports coordination functions in order to ensure UNHCR’s role as the Shelter / Non-Food Items / Camp Coordination and Camp Management Cluster Lead Agency under the Cluster Approach. The position is supervised by Senior Cluster Coordinator. The incumbent liaises with the Global Shelter Cluster and CCCM Cluster Coordination Teams who have global responsibility for the performance of UNHCR as Global Cluster Lead Agency.
The incumbent contributes to cross-sectoral coordination with other related clusters such as WASH, Protection (HLP) and others, supports the mainstreaming of early recovery activities in all the Cluster response, and spearheads the integration of cross-cutting issues into the work of the Cluster, especially age, gender, diversity, HIV, environment that require high standards of accountability, facilitation, negotiation and conflict resolution skills, in which respect the principles of partnership and collaboration are essential. Also the incumbent is expected to facilitate the work of the Shelter/NFI/CCCM Cluster through the provision of organization and reporting; and to impartially represent the interests of the members of the Cluster. This includes the provision of active support, as applicable, to sub-clusters or working groups of the Cluster which may be coordinated by other Agencies.

Functional Statement

Accountability: (key results that will be achieved)

  • The Shelter/NFI/CCCM needs of populations of concern are met through timely, appropriate, and coordinated action by all Cluster members.
  • The reporting function of the Cluster is adequately supported through overseeing the development and dissemination of all Cluster narrative reporting.

UNHCR receives sufficient support to perform its Shelter/NFI/CCCM Cluster Lead Agency functions in a manner consistent with IASC standards and guidelines governing the Cluster Approach, in particular the IASC Generic Terms of Reference for Cluster Coordinators at the country level and the IASC Reference Module for Cluster Coordination at the Country Level including provision of technical support to all Cluster Partners and identify common concerns in operational areas and upstream advocacy and programming strategies.

Responsibility: (process and functions undertaken to achieve results)

  • Provide Shelter Cluster Coordination support by organising meetings, ensure that the meetings and other events calendar of the Shelter/NFI/CCCM Cluster is updated on regular basis.
  • Ensure the availability of data to allow developing and designing various Cluster related documents and tools.
  • Ensure effective links with other Clusters; represent the cluster in inter-cluster coordination mechanisms; and ensure that the Cluster is adequately represented in meetings of the Humanitarian Country Team and other relevant meetings.
  • Establish strong working relationships with all Cluster members in order to facilitate effective collaboration and communication as well as ensuring that the coordination is inclusive, consultative and results oriented.
  • Contribute to the delivery of training activities for the Cluster members, relevant authorities and other stakeholders.
  • Ensure that the logistical requirements of the capacity development initiatives are in place in terms of organising venues, developing the lists of participants and that the other relevant logistical and administrative requirements are met.
  • Support on establishing and maintaining the Cluster core documents as defined by the Global Shelter and CCCM Clusters guidance: Strategy, Technical Standards, and Factsheet.
  • In consultation with Cluster members, ensure that the Cluster response is informed by appropriate relevant Technical Standards including among others Sphere, and good practice.
  • Through Cluster-wide consultative processes, provide input into the development of global Shelter/NFI/CCCM policies and standards led by the Global Shelter Cluster and CCCM Cluster.
  • Contribute to implementation of Shelter/NFI/CCCM Cluster information management strategy and mechanism to report and share information within the Cluster, with the other clusters, with the government, with the overall humanitarian community including donors, with UNHCR internal mechanisms, and with the Global Shelter Cluster and CCCM Cluster.
  • Contribute to preparation and overseeing of Shelter/NFI/CCCM Cluster reports and advocacy statements.
  • Promote and contribute to monitoring and evaluation of the response carried out by Cluster Partners and the overall performance of the Cluster.
  • Perform other related functions as required.

Authority: (decisions made in executing responsibilities and to achieve results)

  • Represent the Shelter/NFI/CCCM Cluster in meetings with sectoral and external partners, authorities and other relevant interlocutors.
  • Lead/Co-lead Technical Working Groups in priority thematic areas as necessary.
  • With the support from Cluster Coordination Team, issue reports, funding strategies and make advocacy statements on behalf of the Cluster.


Essential minimum qualifications, professional experience and required competencies:

  • Undergraduate degree (equivalent of a BA/BS) preferably in Social Science, Information Technology or other relevant field plus minimum of 1 year of previous relevant work experience with UN agencies, NGOs, Donors, Red Cross Red Crescent Movement.
  • Knowledge of the Humanitarian reform process and the role of the humanitarian community (UN System, Red Cross Red Crescent Movement, and NGO), preferably in shelter.
  • Knowledge of current humanitarian issues.
  • Good knowledge of Shelter/NFI/CCCM related technical guidelines and standards.
  • Excellent knowledge of English.
  • Knowledge of local language and local institutions.

Desirable qualifications and competencies:

  • Training on Cluster Coordination (Humanitarian Shelter Coordination training or Coordination and Leadership training or Camp Coordination and Camp Management training).
  • UNHCR Coordination Learning Programme.
  • UNHCR Management Learning Programme.
  • UNHCR Tri-Cluster Knowledge and Coordination Skills Training.
  • UNHCR Workshop on Emergency Management.
  • Applied knowledge in UNHCR mandate, its policies and priorities in relation to IDPs, Shelter, NFI and CCCM.
  • Expertise in program management and reporting requirements.
  • Experience in cluster coordination, IASC guidelines and protection principles.


Internal candidates

Staff members who have been appointed through the AC process and have indefinite or Fixed Term appointment. Interested staff members should consult the new Policy and Procedures on Assignments of Locally recruited Staff (PPAL). If you have questions regarding eligibility, please contact the HR Associate at UNHCR BO Sana’a.


A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at: http://icsc.un.org

How to Apply

Interested candidates must fill a Personal History (P.11) form and the supplementary Bio Data table (Excel). Completed P11 form and summary table should be submitted along with a motivation letter and CV by e-mail to the below email address.

The email subject line should clearly indicate Last Name, Title of the position and VA Ref. number stated on this announcement. Applications missing any of the above elements, and not duly completed, will unfortunately not be considered.

Senior Admin/Finance Officer

E-mail: yemsahr@unhcr.org

Address: UNHCR BO Sana’a, P.O. Box 12093

Tel. contact: +967-1-469771/2

Fax: +967-1-469 770

Only shortlisted candidates will be notified. Shortlisted candidates will be requested to sit for a test. No late applications will be accepted. UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).