Ended CP Social Worker

The Job

National Staff Position

Position:           CP Social Worker

Job site:           Mukalla

Report to:         Child Protection Case Management Supervisor and DC Coordinator

Status:             Full time

Starting:            ASAP

General context of the project

The program is implemented in Basateen (Aden), Kharaz Camp (Lahij) and Mukalla & Sayoun (Hadramout).
This program provides for a comprehensive case management package for SGBV, CP and PwSN that comprises identification, counseling, cash assistance, legal assistance, NFI, internal and external referrals and follow-up. The activities also include support to unaccompanied and separated children (UASC), including alternative care systems, community mobilization and social services, and self-reliance activities (from TVET angle). INTERSOS is running 4 drop-in centers and one community center. Additional mainstreaming component are protection monitor and community engagement supporting in capacity building 2 local NGOs and refugees committees.
Moreover the programme covers legal assistance and detention monitoring in 6 governorates: Taiz, Al-Dhalea, Shabwa, Lahj, Hadramout and Al Mahra.

Purpose / Objectives:

Social Worker is responsible for providing case management services for CP individual cases, approaching or being referred to the drop-in center, such as providing psycho-social first aid (PSFA), preparing the Best Interest Assessment (BIA), developing care plan, recommending for financial assistance, and proposing for referral for specialized services (legal, psychological, medical, etc.)
Social Worker works under the supervision of the Child Protection Case Management Supervisor and in accordance to Drop-In Center referral map.


  • Acts according to the guiding principles/SoPs of child protection case management, confidentiality, safety, do not harm and non-discrimination, and the best interest of a child;
  • Conduct Best Interest Assessment of CP individual cases;
  • Coordinate placement of CP individual cases in foster families and developing care plans where appropriate;
  • After a deep needs assessment and the consent of PoC, propose to case management supervisor the responsive referral of individual cases in accordance to DC referral map (internal and external).
  • Keep the Case management Supervisor informed of the individual cases conditions on a weekly basis; makes prompt reports and bring to the immediate attention of the Case management Supervisor/DC Coordinator any case of special needs.
  • Assist Case Management Supervisor in realizing weekly and monthly reports, respect deadline for the delivering of monthly report or any kind of urgent report
  • Coordinate the intervention with the other staff of the DC under supervision of case management supervisor in accordance to Drop-In Center referral map.
  • Be available to provide emergency assistance and basic emotional support for urgent cases;
  • Manage, fill, archive specific forms for case profiling, referral and weekly reporting ensuring confidentiality, accuracy and timeliness;
  • Take part, when requested by the Case Management Supervisor/DC Coordinator, to the weekly UNHCR and IPs meetings and preventive/capacity building activities.
  • Any other task not listed here and necessary for the project implementation.

Minimum requirements:

  • BA in social work, education or others related field;
  • Minimum 2 years of professional experience working as social worker in Yemen, in particular case management for child protection or general protection;
  • Demonstrated familiarity with case management principles, standards and procedures, include relevant roll-out of SOPs for different protection typologies.
  • Demonstrable experience in establishing and maintaining collaborative relationships with different sectoral counterparts/referral pathways.
  • Good interpersonal skills
  • Excellent computer skills (proven computer literacy)
  • Readiness to commit and adhere to the values, mission and vision of INTERSOS

Other requirements:

  • Native Arabic - basic written and good spoken and written English;
  • Strong team spirit, comfortable in a multi-cultural environment;
  • Excellent analytical skills, observation and analysis capacity;
  • Attention to detail and structured way of approaching tasks;
  • Ability to plan ahead and output oriented;
  • Able to ensure quick quality delivery in stressful environment;
  • Ability to adhere to deadlines and respect line management;
  • Very strong interpersonal skills: strong communication and diplomatic skills;
  • Practical and problem-solver;
  • Ability to deal with heavy work pressure.
How to Apply
  • Deadline for submission of application - 15 January 2019 (only shortlisted candidates will be contacted);
  • Documents to be submitted: CV and Motivation Letter (incomplete applications will be not considered), in addition to contact details for minimum 2 reference persons (include position and relation);
  • How to send the application: by e-mail to job.intersos@gmail.com (applications delivered by hand will be not considered);
  • Clearly mention the job and location that you are applying for in the subject of your e-mail.
  • Employer: INTERSOS
  • Category: Development/Non-Profit
  • Location: Mukalla
  • Posted on: 6 January 2019
  • Deadline: 15 January 2019