Ended IT Assistant

The Job

Duty station: Aden

Key Responsibilities

  • assist in preparing, maintaining in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs
  • Sets up and configures desktop computers & laptops, peripherals and accounts assigning security level.
  • Installs software, installs, and repairs hardware and peripherals.
  • Troubleshoots, diagnoses problems in network connections, printing, scanning and issues those could affect on staff working.
  • Reporting all solved and unsolved issues to the IT Officer.
  • Maintains HP printers, MFPs and Konica Minolta photocopier.
  • Maintains and checks Internet network that could help to improve it.
  • Liaise with, and provide training and support to, end users and staff on computer operation and other issues.
  • Undertake weekly backup of office data and Staff email data.
  • Perform local and clouds storage backups as scheduled and ensure data integrity.
  • Configure and update antivirus.
  • Users/group management including creation of E-mails and grant permissions.
  • Support and Supervise the IT systems in the field offices.
  • Any other duties and tasks as required  

Knowledge and Experience

  • Bachelor’s Degree in Information Technology (IT) or Any Other Computer Science Degree.
  • Strong English language skills
  • Ability to act independently in a self-directed manner and to effectively prioritize and execute tasks in a high-pressure environment.
  • Minimum 2 year experience in IT infrastructure planning, development, and troubleshooting.
  • Good networking skills.
  • Ability to maintain effective working relationships with all levels of staff and relevant stakeholders.
  • Excellent planning and organizational skills.
How to Apply

Applicants should send a CV and covering letter, both in English, to Field Medical Foundation ( jobs@fmfyemen.org ) with the title of the position you are applying for in the title of email.