Ended Protection Assistant

The Job

Job title: Protection Assistant

Employment category:

Reporting to:  Protection team leader

Direct reports: N/A

Unit/department: Protection                

Location: Lahj with regular travel to Taiz and Aden

Authorization level: N/A


Overall purpose of the role:

The Protection Assistant is responsible for the delivery of timely, high-quality, and effective provision of protection services. This includes victim assistance protection monitoring and assessments, Community centers, psychosocial support (PSS), awareness raising, community capacity building, training Child Protection Committees, mobile services, and recreational activities.


Service Provision:

  • Direct delivery of high quality Protection services, including PSS, Recreational activities, Protection Monitoring and assessments, Community Capacity Building, training Child Protection Committees and awareness raising for beneficiary children, youth, women, and men, as agreed with Protection Officer
  • Carryout services in compliance with best-practice and international standards in protection response (including DRC and protection cluster SOPs).
  • Identify high need cases and report them to the protection Officer and case management officer.
  • Identify the protection trends among the migrants across horn of Africa and Yemen.
  • Oversee Community Volunteers and committees/networks in the roll out of services and activities.
  • Maintain clear and effective communication with DRC team members and supervisor for the identification of protection concerns and any changes to the operating context in the area.
  • Follow up cases receiving DRC Case Management services
  • Support DRC emergency team in mainstreaming protection during their activities
  • Support DRC CCCM teams in mainstreaming protection in their activities
  • Support community based structures (volunteers, committees and networks) in identification and referrals of cases in need of victim assistance
  • Follow up with hospitals on victim assistance

Monitoring and reporting

  • Produce reports as required by the protection Officer (including weekly reports).
  • Report beneficiary and activity figures to the protection Officer on an agreed regular basis.
  • Participate in weekly and monthly work planning as directed by case management officer.
  • Support the implementation of monitoring and evaluation tools and report on issues in the implementation of the program.
  • Visit the hospitals contract by DRC on regular basis to monitor the victim assistance and report to protection officer and team leader

Coordination and representation

  • Maintain effective working relationship with relevant stakeholders including partner agencies, community leaders and service providers
  • Ensure up-to-date understandings of service providers operating in the area based on available service mappings and coordination with stakeholders


  • Support MEAL department by in conducting PDMs and other related activities.
  • Maintain positive work relationship within the team, and promote team-building efforts in coordination with the protection Officer.
  • Ensure respect of DRC Code of Conduct.
  • Participate in training and coaching as required on services, relevant SOPs, and the data filing and storing procedures.
  • Any other duties relating to the nature of the job as directed by the protection Officer.

Experience and technical competencies: (include years of experience)

  • 1-2 years of experience in protection related work
  • Experience in the delivery of community programs, and interaction with vulnerable groups, including children
  • Understanding of basic psychosocial support concepts; previous training in these areas strongly preferred
  • Ability to discuss sensitive issues with respect and empathy
  • Ability to maintain confidentiality and respect for clients at all times
  • Excellent interpersonal and problem-solving skills, creativity and flexibility
  • Strong ability to organize work, meet deadlines, maintain composure, work independently, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail
  • Flexibility in working overtime when needed
  • Willing to collaborate with and support people from different ethnic groups and different religions
  • Demonstrated interest in humanitarian work and supporting people effected by conflict

Education: (include certificates, licenses etc.)

Essential qualification

  • Bachelor/Degree in Social work, Counseling, psychology or other related field 

Desirable qualifications:

Languages: (indicate fluency level)

  •  Oromo (Fluent)
  • Amharic (desirable)
  • Somali (desirable)

Key stakeholders: (internal and external)

  • Fluency in Arabic is a required
  • Ability to communicate and write clearly in English





Striving for excellence




Taking the lead




Demonstrating integrity


Find the definition of DRC’s Core competencies here

¨Basic: I master the essentials, but may at times need help from others

¨Advanced: I can work independently at full professional level.

¨Expert: I am the go-to person when others need help.

How to Apply

Application Process

CVs of qualified candidates are invited at the below link by 15th Mar 2019. Due to the urgency of this hiring, interviews will be on a rolling basis; and a candidate might be selected even before the closing date. Only short-listed candidates will be contacted. Qualified female candidates are encouraged to apply.


  • Employer: DRC
  • Category: Development/Non-Profit
  • Location: Lahij
  • Posted on: 4 March 2019
  • Deadline: 15 March 2019