Position:         MEAL Officer.

Location:        Hajjah.

Reports to:     MEAL Coordinator.

Duration:       Till October 31, 2023, extendable based on fund availability and performance.

Reference:      HR23-01.

Note:               Position is open for Yemeni Nationals only.

ABOUT RI:

Relief International is a humanitarian and development non-profit agency that provides emergency relief, rehabilitation, and development assistance to communities worldwide. RI partners with communities in fragile settings to save lives and build resilience, dignity, and long-term well-being. All communities in fragile settings can achieve long-term well-being.

POSITION SUMMARY:

Under the direct supervision of the MEAL coordinator, the Monitoring, Evaluation, Accountability and Learning (MEAL) Officer will provide full support to the MEAL coordinator mainly in monitoring visits, establishing & maintaining an efficient Feedback/complaint mechanism for all RI projects, carrying out routine MEAL tasks & reporting, ensuring proper documentation within the MEAL department. 

MAIN DUTIES & RESPONSIBILITIES:

DATA MANAGEMENT & REPORTING:

• Manage data collation of accurate and timely data of program activities and consolidate against outputs indicators from Program sites.
• Monthly reporting of data in order to follow up the standard project and strategic indicators (Number of beneficiaries, number and type of activities completed)
• Data consolidation and clarification in the Excel/Access based area level on monthly basis to a strict deadline.
• Completing project data reports monthly to the line manager.
• Data collection, and  clarification of Total Reach from area office teams by quarterly preparing reports to the line manager.
• Coaching/training and building the  capacity of area office teams to collect and manage their relevant data regularly.
• Contribute in the development of the database for project and contextual data by being part of system design while working with the line manager.

MONITORING, EVALUATION, ACCOUNTABILITY & LEARNING:

• Ensure that the program activities are carried out according to quality standards established by RI through quality monitoring checklists.
• Conduct quarterly satisfaction surveys including, hiring enumerators, training them on data collection, KOBO and afterwards conduct data cleaning, data analysis and preparing satisfaction reports.
• Coordinate with local authorities/MoPHP on conducting joint monitoring and prepare all requirements.
• Assist in establishing the feedback and complaint mechanism for ongoing and new projects;
• Ensure Feedback forms received regularly from the field offices are entered promptly into the database and ensure proper follow up until case closed;
• Ensure boxes and visibility items at field level are in place and maintained and that information submitted by phone or email are entered promptly into the database;
• Assist in drafting monthly monitoring reports;
• Carry out field monitoring visits when required by the MEAL coordinator;
• Assist in rapid assessments missions, surveys and analysis as required;
• Responsible for receiving beneficiaries’ feedback and complaints via phone;
• Follow up and Compile projects/ monitoring weekly and monthly reports;
• Maintain the archiving and documentation system of the MEAL department; and
• Raise Purchase Requests and prepare payment requests and follow-up on their approval by liaising with Finance and operation Departments
• Place, follow up and expedite documents of  MEAL department supplies; verify the receipt of supplies;
• Timesheet collection of the casual and nominated staff along with verification, review of documentation and payment preparation for casual staff and other volunteer staff based on the PRs and service agreements – following up on payment sheets and processes
• Ensure compliance with RI administrative standards, policies, organizational procedures and relevant SOPs, as well as with local laws and regulations
• Archive, organize and maintain the MEAL filing system based on the RI Filing System.
• Carry out other tasks as required by the MEAL coordinator.

QUALIFICATIONS & REQUIREMENTS:

• Bachelor Degree related field. IT qualification is preferred.
• At least 2 years experience in MEAL activities, accountability-related tasks in particular is highly preferred.
• Excellent English language (Speaking and writing skills);
• Good contextual knowledge of local issues, community priorities, social and cultural constraints and realities
• Ability to use MS. Office, MS. Excel in particular.
• Background in health and nutrition programs is preferred.

SAFEGUARDING:

• Relief International has a zero-tolerance policy for unlawful harassment, sexual exploitation, and abuse. Relief International is committed to protecting our staff and the communities we work with from abuse and harm including sexual exploitation, sexual abuse, and sexual harassment.  
• All staff are expected to abide by the RI Code of Conduct.  
• Recruitment to all roles in Relief International includes criminal records self-declaration, references, and other pre-employment checks, which may include experience and qualifications checks. 

RI VALUES:

We uphold the Humanitarian Principles: humanity, neutrality, impartiality, and independence as well as “Do No Harm.” We value:                                                                              

• Integrity
• Adaptability
• Collaboration
• Inclusivity
• Sustainability