Ended Emergency Response Officer - Distribution

The Job

Job title: Emergency Response Officer - Distribution

Employment category:  NMH2

Reporting to

1- Hudaydah Base Manager as a line manager

2- Emergency Team leader – North as a technical manager

Unit/department: Emergency Response      

Location: Bait Al Faqaih  

Authorization level: N/A

Overall purpose of the role

Under the supervision of the Emergency Team leader and the Emergency Response Manager the Distribution Officer will be responsible for organization and implementation of all distribution activities. Supporting the emergency response in Yemen and ensuring an effective team and enabling environment are in place that achieves emergency programme results. Furthermore, responsible for ensuring that day to day documentation, distribution reports and field inventory reports are prepared in accordance with DRC policies, agreed Standard Cash Operating Procedures (SOPs) and submitted to the relevant parties.

Main responsibilities               

NFI Distributions:  

  1. Represent DRC towards local partners/local government bodies and community leaders during the distribution process and ensure, in collaboration with the Emergency Response Manager (or Area Manager) and coordination with other humanitarian partners
  2. Plan and implement FI & NFI distributions in hard to get areas.
  3. In liaison with the logistics department, make sure all the required RRM kits reach the designated area of intervention on time.
  4. Ensure all protection concerns are met and dealt with during the distribution process including, but not limited to protection mainstreaming guidelines.
  5. Write clear reports to summarize the distribution activities undergone.
  6. Ensure beneficiaries are respected and cared for during distribution activities.
  7. Prioritize vulnerable cases during distribution and provide needed support; Refer protection cases when identified to the child protection/protection team.
  8. Establish and maintain effective program reporting, monitoring and evaluation systems for both internal and external use. Ensure filing adheres to internal protocols and is regularly maintained.
  9. Attend all relevant cluster meetings when requested.
  10. Deal with complaints or issue related to FI and NFI distribution through distribution hotline. 
  11. Participate in various post distribution monitoring surveys.
  12. Report on unmet needs and gaps in FI, NFI to the Emergency Coordinator 
  13. Carry out the daily / weekly / monthly work plan as directed by the Emergency Coordinator  
  14. Participate in assessments, selection and training to volunteers and distribution workers  
  15. Manage conflicts when they arise and possible solutions. 


Monitor and evaluate on going distribution activities and report on unmet needs and gap.


• Any other duties as may be assigned by the line manager; 

• Conduct duties in accordance with DRC Yemen programme Standard Operating Procedures (SOPs); 

• Conduct duties in accordance with DRC Code of Conduct. 

Required experience and competencies                                                                                                                              

All DRC roles require the post-holder to master DRC’s core competencies:  

• Striving for excellence: Focusing on reaching results while ensuring efficient processes.  

• Collaborating: Involving relevant parties and encouraging feedback.  

• Taking the lead: Taking ownership and initiative while aiming for innovation.  

• Communicating: Listening and speaking effectively and honestly.  

• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.                    

Education: (include certificates, etc.)

Essential qualification

  • Bachelor degree in linked with position or similar.
  • 2 years of NGO/UN field experience in a similar position.  
  • Good communication skills (reading, writing, speaking).  
  • Ability to write weekly activity reports and communication pieces.  
  • Spoken and written Arabic and English is essential 
  • Excellent organizational skills, ability to determine priorities and attention to detail a must. 
  • Ability to work in a multicultural context as a flexible and respectful team player. 
  • Experience of working with UN or Non-Governmental Organizations and Local Governments. 
  • Understanding of gender, protection and human rights. 
  • Strong networking, interpersonal and presentation skills.  
  • Knowledge of IDP crisis.

Competency profile 

• Analytical Skills 

• Planning Skills 

• Systematic 

• Communication 

• Teamwork Skills 

• Initiative (proactive) 

• Result-oriented and Accountability 

• Professionalism





Striving for excellence




Taking the lead




Demonstrating integrity


Find the definition of DRC’s Core competencies here


Inventory Manager

Inventory Specialist

Inventory Controller

MDM SC Requester

Procurement Assistant

Procurement Officer

Procurement Manager

Asset Manager

Asset Officer

DRC Employee





















Languages: (indicate fluency level)

  • Good English language (written and spoken)
  • Good report writing skills including editing the work of others

Key stakeholders: (internal and external)

  • Internal
  • All DRC staff
  • External
  • Other NGOs & UN agencies
  • LNGO

¨Basic: I master the essentials, but may at times need help from others

¨Advanced: I can work independently at full professional level.

¨Expert: I am the go-to person when others need help.

How to Apply

CVs of qualified candidates are invited at the below link by the 21st Apr 2019. Interviews will be conducted on a rolling basis, and based on urgency, DRC may fill the position prior to the closing date. Please name your CV before uploading the file. Only short-listed candidates will be contacted. Qualified female candidates are encouraged to apply.


  • Employer: DRC
  • Category: Development/Non-Profit
  • Location: Al Hodaida
  • Posted on: 9 April 2019
  • Deadline: 21 April 2019