Ended ​​​​​​​Program Operations Manager

The Job

Program Operations ManagerAden and covering Lahj, Ibb, Taiz

Position Objectives:

The overall role of the Roving Operations Manager is to provide operational support to Save the Children’s response in Yemen, with specific focus on the implementation and monitoring of high risk awards and operational issues to ensure the quality delivery of programmes across a complex, volatile, multi-location and multi-sector response that requires considerable investment and oversight from the central Programme Operations team.
The Roving Operations Manager will act as CO focal point for a portfolio of specific awards and/or field sites as agreed with the Director Programme Operations (DPO) and Deputy Director of Operations (DDPO), ensuing that the relevant Field Managers and field teams are adequately supported to deliver high quality, timely interventions in line the objectives of response strategy and in accordance with donor requirements. The Roving Operations Manager may also be called upon to support scale up in response to emergencies, such as the cholera and IDP responses, assist in the design of emergency preparedness procedures, and to provide strategic planning support regarding the direction of the response in Yemen to the DPO/ DDPO.
The responsibilities listed may change and evolve in line with the situation on the ground. Budget holder responsibilities will be given as per the Scheme of Delegation.


Oversight and Management of Programme Operations (50%)

  • Act as focal point for a designated portfolio of awards and/or field sites, supporting the relevant Field Managers and field teams to deliver high quality, timely interventions in line the objectives of response strategy and in accordance with donor requirements
  • Within the designated portfolio/areas, ensure:
    • Field Offices follow adequate planning processes (DIP, procurement plan, recruitment plan, MEAL plan, budget phasing etc.)
    • Blockages between the FO and CO departmental functions are identified and resolved to ensure effective and efficient delivery of programmes
    • Appropriate spend and budget utilisation; supporting to modify budget, activities and work plan where necessary and compliant
    • Support the finalization of donor reports
  • Oversee, as necessary, the field level programme proposal processes and preparation of timely and high-quality progress reports, program reports, and donor reports, coordinating with the relevant CO teams Support with the development and implementation of contingency and business continuity planning (scenarios, triggers and response) within the designated portfolio/areas or as requested by the DPO / DDPO
  • Ensure that Save the Children's work is coordinated with efforts of other agencies and government authorities, representing the organisation in coordination fora as requested by the DPO / DDPO
  • Ensure programmes are implemented in response to the communities, and children in line with Save the Children principles, values and strategic plan and following Save the Children compliance procedures. This includes working with government and national NGO-partners to strengthen national capacity
  • Provide cover for the Deputy Director Programme Operations (DDPO) as required
  • Provide cover for the Field Managers as required

Operational improvement & systems strengthening (30%):

  • Within the designated portfolio, identify and escalate systemic issues, constraints and risks to programme progress and quality to the relevant country office teams via the DPO / DDPO and ensure follow up to resolve issues with field teams
  • Support the development of field office capacity building plans / field-level operational improvement plans, identifying the necessary actions, resources (staff, advisors, funding), and drive their implementation at field level through supporting the Field Managers as necessary to implement plans, monitoring progress

Emergency preparedness & response (10%):

  • Support scale up to respond to emergencies within the designated portfolio/areas or as requested by the DPO / DDPO, as per Save the Children’s categorization requirements, in line with global emergency goals and benchmarks as well as organizational plans and policies
  • Support with the plan and implementation of scale down /transition post response within the designated portfolio/areas or as requested by DDPO / DPO
  • Working with the Humanitarian Operations Manager, assist in the design of emergency preparedness procedures ensuring Field Office readiness to respond to emergencies within the designated portfolio/areas or as requested by the DPO / DDPO

Capacity Building (10%):

  • Provide strategic planning and capacity building support to field teams, particularly the Field Managers
  • Identify, and where applicable provide, learning and training opportunities for Save the Children staff and partners and work as a mentor for less experienced staff


  • Bachelor’s degree in related field
  • At least 5 years prior experience working in an emergency response context or fragile states
  • Recognised management role in relevant technical areas at both field and country level
  • Demonstrated experience in award management, budget oversight and donor reporting
  • A general appreciation of the issues concerning the NGO sector, both development and humanitarian issues
  • Good analytical skills. Effective negotiator, with the ability to positively influence cross departmental and cross sector working
  • Credibility to lobby, influence and represent Save the Children at all levels
  • Resource management, training, capacity building, coaching, and mentoring skills
  • Ability and willingness to dramatically change work practices and hours, and juggle multiple tasks
  • Experience in a complex and matrix-managed organisation
  • Commitment to and understanding of Save the Children’s aims, values and principles including rights-based approaches
  • Commitment to and advocate of Save the Children’s Child Safeguarding policy
  • Ability to work within a team
  • Fluency in written and spoken English
  • Computer literate
How to Apply

Interest Candidates should apply through the bellow Link :


“Please mention the Position and Duty Station on your email Subject”

This position is open to Yemeni nationals only

We are looking for both men and women from Yemen with enthusiasm and commitment to improve the protection and promotion of the rights of all children in YemeAll applicants will be subject to Save the Children’s Child safe guardian Policy and Reference Checking Process.

  • Employer: Save The Children
  • Category: Programs
  • Location: Aden
  • Posted on: 7 May 2019
  • Deadline: 20 May 2019