Ended Protection Assistant – Medical Assistant

The Job

Job title: Protection Assistant – Medical Assistant

Employment category:  Band I

Reporting to:   Protection Team Leader

Direct reports:

Unit/department: Protection                 

Location: Sanaa with frequent field visits

Authorization level: As per IDRA

Overall purpose of the role

Through its protection/Multi sector programing, DRC is looking for a reliable Medical assistant to perform various office and field medical duties to keep DRC protection response running efficiently. Medical assistant will work directly under the supervision of Protection Team Leader  to perform initial patient assessment, refer medical and surgical cases and follow up the cases

Sector responsibilities: Advocacy for the rights of displaced people in their context of displacement, child protection initiatives, individual protection assistance based on vulnerability, legal aid, land & property rights, sexual and gender-based violence prevention, registration services for the internally displaced and refugees, monitoring of rights and rights awareness-raising, facilitation of return and repatriation processes.

Geographic scope: Country (Yemen)                                                                                                   

This role has a country focus and ensures compliance to DRC procedures and guidelines within the country. The role contributes to the development of country strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to base operations.


  • Verifies patients’ information by interviewing them and fill referral form; and confirming the admission of each case.
  • Follow-up with cases who are receiving, or have received, medical treatment through DRC, including conducting regular visits to the Hospitals, based on the case’s need or at the direction of the Protection Management.
  • Review all files and consult with the designated children’s treatment providers (or potential treatment providers) to determine the appropriate course of action.
  • Identifying the case whose condition requires to be prioritized for treatment.
  • Creating monthly medical treatment summaries for each child during his/her treatment and at the conclusion of the medical treatment when the case is closed.
  • Review all claims/expenses from the hospitals and with the support of the management determine which charges are appropriate and should be paid.
  • Complete a monthly medical treatment summary for each case who is receiving medical treatment and submit the reports to Medical doctor/Protection Team Leader
  • Complete a final medical treatment report for each case whose treatment has concluded and whose case is being closed and submit the reports to the Protection Team Leader/Medical doctor.
  • Maintaining strict confidentiality about the cases and/or their families and the treatment being provided and, at all times, take active steps to protect the children and their families’ privacy and dignity.
  • Given the nature of DRC programs and emergency activities; Flexibility is required.
  • Complying with DRC’s policies and procedures including, but not limited to, the Code of Conduct.
  • Inputting all cases to medical database;
  • Follow up Finance and other departments to carry out the payment of medical support cost.
  • Receive cases and admit them to Hospital, and this might require 24/7 response.
  • Any other duties as required or assigned by protection management.

Required experience and competencies                                                                                                                              

All DRC roles require the post-holder to master DRC’s core competencies:  

• Striving for excellence: Focusing on reaching results while ensuring efficient processes.  

• Collaborating: Involving relevant parties and encouraging feedback.  

• Taking the lead: Taking ownership and initiative while aiming for innovation.  

• Communicating: Listening and speaking effectively and honestly.  

• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.                                                             

Education: (include certificates, licenses etc.)

  • Associate degree in a medical field (Nursing/Public health or any other relevant field of study) (bachelor’s degree preferred).
  • 2+ years of experience working for a healthcare practice or hospital.
  • Must have knowledge of: - Healthcare field and medical specialty -Medical terminology.





Striving for excellence


Taking the lead


Demonstrating integrity

Find the definition of DRC’s Core competencies here


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DRC Employee





















¨Basic: I master the essentials, but may at times need help from others

¨Advanced: I can work independently at full professional level.

¨Expert: I am the go-to person when others need help

Languages: (indicate fluency level)

  • Good English language (written and spoken)
  • Excellent report writing skills including editing the work of others
  • Fluency in Arabic language (written and spoken)Excellent report writing skills including editing the work of others
  • Fluency in Arabic language (written and spoken)
  • Knowledge of using word and excel matrix.

Key stakeholders: (internal and external)

  • Medical doctor
  • Protection Manager
  • Protection Assistant
  • Protection Team Leader
  • Protection officer.
How to Apply

CVs of qualified candidates are invited at the below link by the 26th May 2019. Interviews will be conducted on a rolling basis, and based on urgency, DRC may fill the position prior to the closing date. Please name your CV before uploading the file. Only short-listed candidates will be contacted. Qualified women candidates are encouraged to apply. This post is open only for National Candidates.


  • Employer: DRC
  • Category: Programs
  • Location: Sana'a
  • Posted on: 15 May 2019
  • Deadline: 26 May 2019