Job Framework 

• Job Title: Midwives Network Assistant    
• Cost Centre: TBC
• Location: Aden, Yemen    
• No of Direct Reports: N/A
• Reporting to: SF Lead, MSIY    
• Budget Responsibilities (Y/N): N

Who we are

At MSI Reproductive Choices, we are committed to delivering compassionate, high-quality services for all women and children. Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-cantered care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last. 

Since 1998, Marie Stopes International Yemen (MSIY) has provided high quality healthcare services to women and children across Yemen. MSIY uses a combination of local knowledge and innovation to adapt our services to the situation on the ground and expand our activities to meet the changing needs of people living through the conflict.

MSIY offers maternal and child healthcare (including pre- and post-natal care, and basic emergency obstetric and new-born care (BEmONC) safe delivery; and general health care) through a variety of different channels including private clinics, public sector support, community midwives and toll-free contact centre. MSIY also provides emergency medicines to vulnerable Yemenis. 

MSIY is a marketing focused, results oriented social enterprise, develop efficient, effective, and sustainable family planning and reproductive healthcare in Yemen. 
ensuring the individual’s right to Mother and Child health services,
This role has a particular focus on ensuring that Midwives support channel activities are well coordinated, that team outputs are of a high standard and meet the demands of internal and external stakeholders and are used to improve programming.
Able to sustain a close and collaborative partnership with operational staff in the Regional Office and field, so that project deliverables remain a focus of operational activities. This post holder will be able to work productively with all MSIY components (Operations, Midwives Channels, Outreach and quality teams, others) to ensure that program activities serve the objectives of MSIY.

Working under the supervision of the regional manager, the Midwives Network officer will support the administrative, financial, and reporting processes that take place between the Midwives, DHO supervisors and headquarter. This position is an important link between the manager and the administrative and financial units.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Responsible for Quality Assessors plans and activities to ensure Midwives are providing safe and high-quality services to clients.
• Assist in developing the SF annual Plan. 
• Assure high quality service delivery from the Midwives in line with the quality Assessors and MDT plans.
• Aid in the monthly, quarterly, and annual reporting process with the functional areas.
• Conduct supportive supervision visits in line with Midwife Channel supervisors such that each service provider is visited a minimum of once in 6 weeks.
• Monitoring and improving standards of good practices, safety, infection prevention, service provision and client care.
• Identify skills gaps, training need assessment and provide on the job training and support constant quality improvement in the franchise clinic.
• Follow up post supportive visit, competency assessment and audit action plans and manage according to needs.
• Assist to manage and monitor the procurement and distribution of products and equipment to midwives involved the network.
• Receive all quality reports and prepare the final monthly reports with analysis and feedback on impact and success model. 
• Contribute to regular skills development workshops for the Midwives in the field.
• Maintain an overview of Midwives channel capacity building initiatives and workshops throughout the region.
• Assist to manage clinical complication, report to Social Franchising Manager and MDT according to protocol and ensure proper documentation.
• Intervene with low performing Midwives to improve quality of services. 

Certificate, Skills, Attitudes and Attributes: -

• A Nurse Midwife / 3 Years Midwifery diploma / GP Doctor.
• Strong working knowledge of business practices in the country.
• Collaborative approach to team working.
• English is compulsory. 
• Strong personal commitment to the goals of MSI and to put it into practice.
• Good interpersonal / communication skills - both oral and written.
• Computer proficiency

Demand generation:

• Oversee the Midwives channel demand strategy.
• Promptly update Midwives channel Regional Manager on any issues or need to update and /or coordinate with the MoPH+P. 
• Ensure consistent FP and MSI messages are being used across the Midwives clinics; keep branding in good condition and remove branding from disfranchised locations.

Monitoring + Evaluation: 

• Assist to ensure complete, quality, and timely reporting of the network activities (monthly service statistics, monthly narratives).
• Give feedback to supervisors each month based on their reported activities and actively encourage and support improvement.
• Assist to ensure complete records are kept of all Midwives services, competency assessment and audits activities.
• Assist to ensure full automation of data input and collection via mobile application

Team Member Behaviours

Work as One MSI

• You contribute, use, and share accurate data and evidence to improve understanding, insight and decision-making across MSI, enabling us to maximise our ability to influence others.
• You share relevant knowledge, expertise, and resources to strengthen teamwork and prevent duplication of effort
• You actively work as part of a team, providing support and flexibility to colleagues, demonstrating fairness, understanding and respect for all people and cultures.

Show courage, authenticity, and integrity

• You hold yourself accountable for the decisions you make and the behaviours you demonstrate
• You are courageous in challenging others and taking appropriately managed risks.

Develop and grow

• You seek feedback to enable greater self-awareness and provide the same to others in a way which inspires them to be even more effective
• You manage your career development including keeping your knowledge and skills up to date.

Deliver excellence, always

• You strive to consistently meet and exceed expectations, putting clients at the centre of everything, and implement smarter, more efficient ways of performing your role
• You build and maintain effective long-term working relationships with all stakeholders and are a true MSI ambassador.

Leadership (For Leaders only)

• You inspire individuals and teams, through situational leadership, providing clear direction
• You seek and provide opportunities which motivate team members, helping to develop skills and potential whilst strengthening our talent and succession pipeline
• You are aware of emerging developments in our sector, demonstrating strategic insight about our clients and business and encourage this in your team
• You articulate a vision of the future which inspires and excites others.

MSI Values

• Client centred: We are passionate about our clients and dedicate our efforts to delivering agreed objectives to the highest possible quality
• Accountable: We are accountable for our actions and take responsibility for everything we do to ensure long-term sustainability and increased impact
• Courageous: We recruit and nurture talented, passionate and brave people who have the courage to push boundaries, make tough decisions and challenge others in line with our mission.