Job Identification: 5673

Job Category: Monitoring and Evaluation

Locations: Aden

Posting Date: 05/10/2022, 02:21 PM

Apply Before: 05/21/2022, 11:49 PM

Degree Level: Bachelor's Degree

Job Schedule: Full time

Job Description

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships. 

The purpose of the assistant position is to assist in the day to day implementation of the CC project. Use actions words such as conduct or assist for the position relevant responsibilities.

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Generic responsibilities  

These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.

1. Adhere to NRC policies, tools, handbooks and guidelines
2. Assist with the implementation of the support function portfolio according to plan of action
3. Prepare and develop status reports as required by management
4. Ensure proper filing of documents
5. Promote and share ideas for improvement of the support function

Specific responsibilities

These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

• Ensure proper filing and storage of M&E documents including questionnaires, monitoring reports and datasets.
• Assist with documentation of the projects, including project activities/inputs, outputs and outcomes (e.g. assessments, recording construction progress forms, change in behaviour and situation, etc.)
• Support M&E officer in the compilation of reports through provision of timely accurate and updated data.
• Work closely with program team to assist with collecting, collating, presenting and managing information for M&E related reports.
• Conduct and support frequent surveys/assessments for monitoring and evaluation activities
• Assist program staff during survey planning and implementation especially data collection plans, tools and training of data collectors, participating in data collection and cleaning.
• Participate in regular data verification to assess the quality of data reported and address any anomalies identified.
• Support the operation of Complain feedback channels (Hotline, face to face, logbook, client satisfaction and engagement surveys).
• Support the recording of feedback, analyses, and accessibility of feedback data for programmatic decision making.
• Assistant in any other related activities/duties.

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• Programme Coordinators/Officers/Assistants/Field Monitors
• M&E Officer

Behavioral competencies 

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

• Handling insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect

Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

• The Job Description
• The Work and Development Plan
• The Mid-term/End-of-trial Period Performance Review Template
• The End-term Performance Review Template
• The NRC Competency Framework

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Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies:

• Experience from working as a Project Officer in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Some knowledge of English

Context/ Specific skills, knowledge and experience:

• Good knowledge in data collection
• Good English Skills
• Good use of Microsoft applications and specially excel

About Us

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.