Position:  Health Supervisor

Reports to: Project Manager – health and nutrition

Project Manager – protection

Staff directly reporting to this post: health teams at facility or mobile clinic level, data entry and/or reporting officer and community health volunteers

Location:     Based in Hajja, with travel to field sites

Duration: TBC

About INTERSOS:

INTERSOS is an independent non-profit humanitarian organization committed to assisting the victims of natural disasters and armed conflicts. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, and respect for diversity and coexistence, paying special attention to the most vulnerable and unprotected people.

Project Components:

INTERSOS is implementing an ECHO funded project entitled: ‘Provision of emergency primary & secondary health & nutrition services, with the integration of protection services, for conflict and displacement affected people, in Aden, Hajja, and Lahj Governorates’

In Hajja, The project targets (Ku’yadina, Qafl Shamar and Abs) districts in Hajja, providing protection services integrated with emergency health and nutrition services, for conflict and displacement affected people.

INTERSOS will provide for protection services (individual case management services – PSS, including internal/external referral for specialized services, such as legal and psychological counseling), integrated with health and nutrition services in Hajja, supported by 4 community outreach volunteers per team ensuring a maximum outreach in the communities. Each teams will cover to the catchment area of 4 health facilities and the IDP sites in Ku’aydina. Direct referrals from health teams will help in the identification of the most vulnerable cases.

INTERSOS will provide health and nutrition services by supporting in Abs the Health Centre of Deir Al-Hasi, Qafl Shamer hospital and in Ku’aydina the hospital and also the Health Centre of Sawakh, in addition to running a mobile clinis team for IDPs in Ku’aydina IDP sites. INTERSOS’ support provides for MoPHP approved minimal service package (MSP) through incentives for staff, running costs, medical drugs and equipment, and referral ambulance. INTERSOS has protection team workers in the HFs, and catchment areas of HFs.

Responsibilities/duties:

The health supervisor is in charge of the delivery of quality services through the project activities.

The health supervisor will help to ensure timely quality and cost-effective community health and nutrition services including community outreach and mobilization and referral services (BLS ambulance services) provided by a network of community health volunteers.

Specific Duties

• Provide technical support of the health teams (mobile and/or static)
• Ensure respect for protocols of MOPHP applied and respected at facility/team level
• Ensure safeguarding and safety of staff and beneficiaries during service delivery and facility access, with special attention to protect women, and children
• Provide training needs to medical staff, protection staff, CHVs, planning and implementation of relevant trainings.
• Conduct awareness sessions on different public health issues and on level of care and referral pathways to protection staff
• Organize with logistics and pharmacists for smooth project supplies; ordering, stocking and distribution and monitoring of consumption and weekly and monthly reporting on consumption
• Planning movement of mobile clinics cars and/or BLS ambulances/teams to reach services in good and professional manner
• Supervise collection and compilation of project data in geographic area of responsibility, and ensure meticulous and timely reporting, with support of data entry officer and/or reporting officer, ensuring timely data collected from the field to be submitted to the Project Manager
• Report on observations during field visits – facility, community and staff level
• Closely monitor and report on health staff attendance and performance
• Submit weekly/monthly statistics and narrative report to the Project Manager assessments/surveys, monitoring and evaluation of the project
• Maintain good and positive contacts with MOPHP (DHO/GHO), local authorities, and community leaders to ensure their involvement in project activities
• Assist the project manager and logistics department in procurement analysis of drug/medical supply/medical equipment and ambulance materials by providing specification for requested items, seating on tender opening and/or evaluation committees, etc.
• Provide regular supervision of mobile and static health teams and community health volunteers including data collection/records of beneficiaries and project activities, as well as timely implementation and reaching targets according to project objectives
• Provide regular updates and reports to Project Manager and others as required
• Provide data, pictures and stories to enrich reports for both internal and external use
• Organize and conduct joint multifunctional team monitoring visits
• Monitor project implementation and ensure accurate, timely critical analysis of collected project data
• Ensure linkages and integration of community mobilization activities and mobile clinic services
• Maintain project files and data
• Raise regularly supply request incl. therapeutic food and drugs, IPC and PPE
• Work in collaboration with the health facilities staff to achieve INTERSOS and MoPHP goals
• Any other duties as assigned by the supervisor

Overall, these tasks require:

• Adherence to Humanitarian principles of Neutrality, Impartiality, Independence, and Humanity
• Clear & timely communications to line management
• Full abiding by INTERSOS internal rules and guidelines and respect INTERSOS Charter of Value and Code of Ethics

Qualification/level requirements.

• Bachelor’s degree in medicine preferably with a Master’s in Health administration is required.
• 2+ years’ experience in project design, planning, implementing and evaluating integrated community-based health programs in emergency/relief context.
• Professional experience in lead management implementing emergency health response programs, preferably in a conflict setting.
• Sound knowledge and nutritional support services like CMAM, MAM and IYCF.
• Sound knowledge and experience in primary and secondary health care services.
• Previous experience in working with various International NGOs in developing countries and more so in emergency response programming.
• Strong interpersonal, communication, public speaking, and strategic planning skills required.
• Ability to represent, liaise and negotiate at different levels (national, provincial and local) with NGOs/ INGOs, donors, government, etc.
• Strong English and Arabic skills, written and spoken. Ability to write reports in English is required.
• Strong Microsoft package skills (MS Word, MS Excel, Power-point)