Monitoring, Evaluation, Accountability and Learning Officer

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Posted on 11 May, 2022
Closing on 25 May, 2022

Job Description

Monitoring, Evaluation, Accountability and Learning Officer

Hajjah -Abs

Who are we?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

DRC has been operating in the Middle East (ME) region for over a decade, running a combination of emergency, livelihood, protection and advocacy programmes through Country Offices (COs) in Yemen, Syria, Iraq, Jordan, Lebanon and Turkey with a Regional Office (RO) in Amman.

DRC Yemen’s response

Danish Refugee Council (DRC) has been operating in Yemen since 2008 using a protection of human rights framework. DRC initially worked in Yemen with mixed migrants coming from the Horn of Africa who are displaced by conflict and drought. Since then, DRC expanded its sectors of intervention and is now providing humanitarian assistance in nineteen governorates throughout the country. Current programme sectors include protection, food security & livelihoods, WASH, Shelter, humanitarian mine action and CCCM.

About the job

Overall purpose of the role: this non-managerial position is under direct management of base manager and under overall guidance of the MEAL Team Leader. S/he will contribute to the development and implementation of DRC Yemen MEAL framework, with particular focus on tracking the project progress and cross-checking the project indictors. S/he will be supporting the designing and implementing the MEAL activities; assisting the project staff in preparing periodic reports on project progress; and will be support for the collection of data and responsible in analysis of different data in relation to the project activities. S/he is responsible to lead the verification process and report findings. This position will work in close collaboration with the field project team and key stakeholders under consultation and supervision by MEAL Team Leader.


  • Conduct monitoring routine spot check to oversee/review the overall progress of project activities and draft the reports.
  • Carry out the periodic evaluation assessment to assess progress against targets.
  • Supervise the beneficiary verification and draft the verification report.
  • Support in planning the MEAL activities (baseline, mid-term, evaluation and PDM).
  • Review and translate the MEAL surveys.
  • Handle the recruitment process of data collectors (casual) and follow up on their contracts, attendance, payments.
  • Pre-test the data collection tools and conduct training to the data collectors (casual).
  • Support in the data analysis and initiate the assessment reports (baseline, mid-term, evaluation and PDM).
  • Support project staff in writing the human-interest stories and collect the lessons learned and best practice.
  • Assist in receiving complaints from beneficiaries on the hotline, mobile, feedback boxes and/or any newly instituted feedback channels.
  • Perform other duties as assigned by MEAL Team Leader/Manager.

Experience and technical competencies: (include years of experience)

  • Minimum of 2 years’ experience in the design and implementation of M&E in development projects implemented by national/international NGOs/UN.
  • Experience of developing monitoring and evaluation tools.
  • Experience of designing tools and strategies for data collection using electronic tools such as ODK and Kobo toolbox.
  • In-depth knowledge of MS utilities (Word, Excel and PowerPoint).
  • Ability to work in a multicultural context as a flexible and respectful team player.
  • Understanding of gender, protection and human rights.
  • Strong networking, interpersonal and presentation skills.


  • Adheres to the DRC’s values and ethical standards;
  • Promotes the vision, mission, and strategic goals of the DRC Yemen Program;
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.
  • Willingness to travel very frequently to field sites and percent of the time.
  • Organizes and accurately completes multiple tasks by establishing priorities while taking into consideration special assignments, frequent interruptions, deadlines, available resources and multiple reporting relationships;
  • Establishes, builds and maintains effective working relationships with staff and partners to facilitate the provision of support;
  • Consistently approaches work with energy and a positive, constructive attitude;
  • Excellent communication skills (written and oral): sensitivity to and responsiveness to all partners, respectful and helpful relations with donors and project staff.
  • Remains calm, in control and good humored even under pressure;
  • Demonstrates openness to change and ability to manage complexities;
  • Responds positively to critical feedback and differing points of view;
  • Solicits feedback from staff about the impact of his/her own behavior.

Required experience and competencies

All DRC roles require the post-holder to master DRC’s core competencies:   

  • Striving for excellence: Focusing on reaching results while ensuring efficient processes.   
  • Collaborating: Involving relevant parties and encouraging feedback.   
  • Taking the lead: Taking ownership and initiative while aiming for innovation.   
  • Communicating: Listening and speaking effectively and honestly.   
  • Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.


Essential qualification

  • Bachelor’s degree in social science, IT, computer science, statistics, economics, M&E science or related field.


  • English – Very Good
  • Arabic - Fluent

We offer

Contract length: DRC will offer the successful applicant a contract till 31 December 2022, renewable dependent on both funding and performance.

Work place: Hajjah-Abs with travel to the field.

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for National. This position will be placed at level (NMH2).

How to Apply

Application process

All applicants must send a cover letter and an updated CV in English. Apply online on our link below. Applications sent by email will not be considered:

Closing date for applications: May 25 2022.

Qualified female candidates are strongly encouraged to apply.

Further information

For questions regarding the vacancy please contact If you are facing problems with the online application process, please contact

For further information about the Danish Refugee Council, please consult our website

Important Notes / مقترحات هامة

Following the instructions on How to apply will always increase your chances of getting your application looked at.
إتباع تعليمات التقديم المذكورة في كل إعلان ستزيد من فرصة النظر لسيرتك الذاتية من قبل الجهة المعلنة
If you’re applying by email, make sure you mention the job title in the “Subject” field of your message
تذكر أن تكتب إسم الوظيفة و موقعها في عنوان البريد عندما يكون التقديم عبر الإيميل