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Financial Tamkeen Logo
Administration
Posted on 06 Oct, 2021
Closing on 15 Oct, 2021

Job Description

Employer: Financial Tamkeen company
Category:  Treasury and operation
Location: Sana'a

Call Center

Financial Tamkeen Company for Digital Payment System & Services is a leading financial company as a specialized provider in financial payments, supported with matured technology of mobile money and banking services. Is advertising for a Call center employee who will work with team members to Receive all calls, and customer issues. He/she should have excellent using computer, communication, and has a Strong problem solving and verbal and written skills.

Responsibilities:

  • Answer phones and respond to customer requests. 
  • Provide customers with product and service information. 
  • Transfer customer calls to appropriate staff. 
  • Identify, research, and resolve customer issues using the computer system. 
  • Follow up on unresolved customer inquiries.
  • Complete call logs and reports. 
  • Recognize, document and alert the supervisor of trends in customer calls. Working closely with others.
  • Ability to work with customer service software applications

Requirements:

  • Bachelor’s degree in any field.
  • 1+ years in call center in well-known company is required 
  • Focus on efficiency, user experience, and process improvement.
  • Excellent project and time management skills.
  • Strong problem solving and verbal and written communication skills.
  • Ability to work independently or with a group.
  • Willingness to sit at desk for extended periods.
  • V.Good in English (reading, writing and speaking).

How to Apply

How to apply has been removed becuase this job has ended. If this is a special case, please contact us and we will help. By the way, copying this and pasting it was a smart move ;)

Important Notes / مقترحات هامة

Following the instructions on How to apply will always increase your chances of getting your application looked at.
إتباع تعليمات التقديم المذكورة في كل إعلان ستزيد من فرصة النظر لسيرتك الذاتية من قبل الجهة المعلنة
If you’re applying by email, make sure you mention the job title in the “Subject” field of your message
تذكر أن تكتب إسم الوظيفة و موقعها في عنوان البريد عندما يكون التقديم عبر الإيميل

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