Mercy Corps is a leading international non-governmental humanitarian agency with a global mission to alleviate suffering, poverty and oppression by helping people build secure, productive and just communities.

Safeguarding at Mercy Corps is committed to the community members we work with and the beneficiaries we serve. As part of this commitment, Mercy Corps has zero tolerance for violations of our Code of Conduct (Sexual Abuse of Beneficiaries and Community Members (PSEA), Anti-Trafficking Policy, Child Safeguarding Policy, Mercy Corps Ethics Complaint and Whistleblower Policy, Sexual Misconduct in the Workplace Policy, Discrimination, Harassment and Bullying Policy, and Anti-Fraud and Corruption).

Mercy Corps Yemen would like to announce that the following position is currently open for recruitment:

PROGRAM/DEPARTMENT SUMMARY:

Political and economic instability, civil insecurity, an intensified war, localized conflicts and COVID-19 have plunged the country into a serious humanitarian crisis, and further put into jeopardy the already precarious humanitarian situation of Yemen. Mercy Corps is anticipating to implement a program that will provide critical multi-sectoral support that addresses some of the most immediate and unmet basic needs and strengthens resilience for further recovery. The programming sectors under this anticipated program include health and nutrition, water, sanitation, and hygiene (WASH) and multipurpose cash transfer.

The MEL department in Mercy Corps ensures that all programs are maintaining high program quality standards, and providing transparency and accountability to the communities we serve.

GENERAL POSITION SUMMARY:

The Monitoring Evaluation and Learning Assistant will collect, enter, and maintain relevant data in order for the team to measure program impact and ensure compliance with the MC Minimum Standards.

ESSENTIAL JOB FUNCTIONS:

Verification of Projects’ Participants

• Conduct field visits to verify selected, dropout, and replacement beneficiaries and collect required information about their eligibility/vulnerability status. This includes verifying beneficiaries status before and during receiving the assistance.
• Regulray update the beneficiaries’ database with the collected SADD information of targeted beneficiaries/ HHs.

Assessments and Evaluations:

• Conduct both quantitative and qualitative data collection activities through surveys, KIIs, and focus group discussions with beneficiary households and other stakeholders and ensure high-quality data is collected in accordance with the approved plans.
• Support MEL Officer in supervising enumerators and data entry clerks as needed
• Keep the MEL Officer informed on the progress of evaluation activities according to the plan and report any issues/ limitations arising during  the assessments and evaluations.
• Enter collected data and submit to the MEL Officer for cleaning.

Trackers, Databases and Information Management

• Enter monitoring data into the activity-level online databases and offline trackers as guided by the MEL Officer and in accordance to the project’s MEL plan.
• Support the MEL Officer with identifying corrupt or inaccurate records from project’s record sets, or databases and correct it by replacing, modifying, or deleting the coarse data.
• Organize and store all MEL related data and documents online in compliance with MC Minimum Standards.
• Participate in data review workshops with the MEL officer and program staff.

Program and Data Quality Assurance

• Conduct regular reviews of collected data with the MEL Manager to ensure validity, reliability, relevance, timeliness, and accuracy of captured information.
• Use proper tools to document progress and report activities according to the donor requirements such as attendance sheets, field visits templates, CFW templates, SAAD forms, etc.
• Conduct regular field visits to implement data quality assurance processes, including PDMs, ODMS, VTMs, market assessments, spot checks, and field visits among other verification activities as needed.
• Enter data to relevant trackers and inform the officer and the program with any specific observations during field visits.
• Support the MEL Officer in reviewing progress reports and documents submitted by the program team and provide comments and action points before approving for payments.
• Work closely with the MEL Officer in providing information and documentation for DQA purposes and TPM requests.

Reporting and CARM

• Support MEL Officer to provide timely reports and data summaries as directed in work plans.
• Participate in data review workshops with MEL and program staff.
• Collect and provide information in relation to CARM cases as requested and guided by the MEL Manager and Office

Other

• Conduct himself/herself both professionally and personally in such a manner as to bring credit to the organization and to not jeopardize its humanitarian mission.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITY: None

REPORTS DIRECTLY TO

MEL Officer

WORKS DIRECTLY WITH

Program team, MEL staff, enumerators, data entry clerks, Operations

KNOWLEDGE AND EXPERIENCE:

• A university degree in a relevant field is required. A university degree in social science, development, or statistics is preferred.
• At least 1 year of experience in the MEL department with and international NGO is preferred
• Understanding of the social, political and economic context of Taiz
• Computer skills in MS Office programs, particularly Excel.
• Strong oral and written English and Arabic skills.
• Ability to think independently and problem solve.
• Strong organizational skills and ability to multitask.
• Honest, hardworking and committed to community development

Success Factors:

The successful MEL Assistant will have an outstanding ability to mobilize targeted communities for data collection S/he should have ability to undertake multiple tasks and be flexible. S/he should have problem solving skills and pay attention to details.The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments with an appropriate sense of humor and make effective written and verbal communication a priority in all situations

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. 

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. 

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.

Environmental Conditions

Mercy Corps Team members represent the agency both during and outside of work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps' policies, procedures, and values at all times and in all in-country venues. Must be willing to travel throughout the country and be available for emergencies.

ORGANIZATIONAL LEARNING

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve - we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

ACCOUNTABILITY TO PARTICIPANTS

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our participants and to international standards guiding international relief and development work, while actively engaging participant communities as equal partners in the design, monitoring and evaluation of our field projects