MEAL Assistant 

Duty Station [ Mocha - Khokha] Yemen 

Who are we?

The Danish Refugee Council (DRC) has delivered humanitarian relief and development programming in Yemen since 2008. DRC focuses on supporting refugees, migrants, and people displaced by conflict and natural disasters, working especially in areas with access challenges. DRC engages in protection, emergency, WASH, and mine risk education programming among other sectors, and has hub offices in Sana'a, Aden, Hodeidah, as well as several other locations throughout Yemen. 
In response to the critical and constantly evolving humanitarian situation in Yemen, DRC has assumed a leading role in coordinating response at IDP hosting sites. Working at IDP sites involves working together with international and local organizations in order to coordinate implementation of humanitarian activities, support community-based site management mechanisms, and monitor standards, needs, and gaps..

Overall purpose of the role: this non-managerial position is under direct management of base manager and under overall guidance of the MEAL Team Leader. S/he will contribute to the development and implementation of DRC Yemen MEAL framework, with particular focus assisting the designing and implementing the MEAL activities; lead on site distribution monitoring process, Assist the MEAL team in assuring the implementation of activities adhering to quality criteria during monitoring process. Conduct door-to-door verification and finalization of the report. S/he will assist the recruitment process of causal data collectors/entrants and oversee the data collection process in the field and support the in the implementation of evaluation and surveys.

Responsibilities: 

• Maintain close working relationships with the field project team and stakeholders.
• Undertake field-monitoring missions to assess progress of the project implementation using standard monitoring and evaluation tools and methodologies.
• Conduct door-to-door verification process and submit the final results of verification.
• Assist in the recruitment process of data collectors (casual) and follow up on their contracts, attendance, payments.
• Oversee the data collection process in the field for MEAL activities (baseline, mid-term, evaluation and PDM) as well as capture the lessons learned and best practice.
• Support in reviewing and translating the MEAL surveys.
• Assist in receiving complaints from beneficiaries on the hotline, mobile, feedback boxes and/or any newly instituted feedback channels.
• Perform other duties as assigned by QA Team Leader/Manager.

Other

• Any other duties relating to the nature of the job as directed by the Protection Officer or Protection Team Leader;
• Maintain positive work relationship within the team, and promote team-building efforts in coordination with the Protection Team Leader;
• Must adhere to DRC’s mission, values, code of conduct including respect for the principles of neutrality, do no harm and non-discrimination;

Experience and technical competencies: (include years of experience) 

• Minimum of one-year experience in the similar job with national/international NGOs/UN.
• Well knowledge of MS utilities (Word, Excel and PowerPoint).
• Ability to write reports in both Arabic and English.

Education: (include certificates, licenses etc.)

• High school certificate. Preferably, bachelor’s degree in IT, computer science, statistics, economics, M&E science, social science, or related field.

Competencies:

• Flexibility in carrying out tasks.
• Good listener with clear communications.
• Adheres to the DRC’s values and ethical standards.
• Promotes the vision, mission, and strategic goals of the DRC Yemen Program.
• Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.
• Willingness to travel very frequently to field sites and percent of the time.
• Establishes, builds and maintains effective working relationships with staff and partners to facilitate the provision of support. 
• Consistently approaches work with energy and a positive, constructive attitude.
• Solid communication skills (written and oral): sensitivity to and responsiveness to all partners, respectful and helpful relations with donors and project staff.
• Remains calm, in control and good humored even under pressure.
• Demonstrates openness to change and ability to manage complexities.
• Responds positively to critical feedback and differing points of view.
• Solicits feedback from staff about the impact of his/her own behavior

All DRC staff members are expected to demonstrate the following core competencies:

• Striving for excellence – constantly and actively seeking ways to develop professionally.
• Collaborating – working respectfully with DRC staff, partners, beneficiaries, and other stakeholders.
• Taking the lead – showing positive initiative in situations where leadership is required.
• Communicating – ability to listen, give space, and convey thoughts and ideas to others respectfully.
• Demonstrating integrity – adhering to high personal and professional ethical standards.

Language: (indicate fluency level) 

• English – Good
• Arabic -  Fluent 

We offer

DRC will offer the successful applicant a contract ending on 31 May 2023, renewable based on both funding and performance.

Duty Station (Mocha – Khokha)Yemen:

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment. This position will be placed at Band (NMI), level (1) and will be reporting to the Base Manager.