Ended Call for Expression of Interest: Communications with Communities (CwC) - Internally Displaced Persons (IDPs), IDP returnees, refugees, displacement affected communities




Communications with Communities (CwC) - Internally Displaced Persons (IDPs), IDP returnees, refugees, displacement affected communities, in Aden Hub, Yemen 

The purpose of the Call for Expression is UNHCR to solicit the interest from prospective or existing partners that may want to participate in the UNHCR led operations in areas included in Aden hub (i.e. All or parts of Shabwah, Abyan, Lahj, Aden, Taizz, Al Hudaydah, Al Dhale'e, Al Bayda, Hadramaut and Al Maharah governorates in Yemen) and contribute complementary resources (human resources, knowledge, funds, in-kind, and/or equipment) for achieving common and agreed objectives by undertaking a Project Partnership Agreement.

Interested partners are requested to submit a concept note in the attached format, clearly indicating where they have comparative advantage and added value in meeting the goals. The concept note should not exceed 3 pages, and any additional information, the partners may wish to provide, should be included as an annex. Further information on the selection process is available in the Implementing Partnership Management Guidance Note No. 1

Project title and Identification : Communications with Communities - all people of concern for UNHCR including, Refugees, internally displaced persons (IDP), IDP returnees, and conflict affected communities

Project Location : All or parts of Shabwah, Abyan, Lahj, Aden, Taizz, Al Hudaydah, Al Dhale'e, Al Bayda, Hadramaut and Al Maharah governorates in Yemen ( area known as Aden Hub) 

Brief background of the project 

Yemen remains the worst humanitarian crisis worldwide, with over 80 per cent of the population requiring some form of assistance, 20 million facing food insecurity, and 14 million requiring urgent humanitarian intervention. An estimated 4 million people are internally displaced, and 

another 1.2 million IDPs have returned to their areas of origin across the country. Asylum-seekers from Somalia and Ethiopia make up the majority of the 276,000 refugees and asylum seekers hosted by Yemen, most of whom continue to live in precarious situations. The operational environment is expected to remain challenging as Yemen continues to suffer from a ravaged economy and breakdown of public institutions and services, exacerbated by ongoing security concerns and political instability. As frontlines emerge across multiple governorates, repeated and prolonged conflict-related displacement persists alongside violations of international humanitarian law and human rights. UNHCR will seek to widen the protection space through the provision of services, assistance, and referrals to mitigate and address protection risks, including delivery of non-food items and emergency shelter kits for IDPs, IDP returnees and host community members. In addition, community-based protection mechanisms will be reinforced. The Assisted Spontaneous Return (ASR) programme will continue to help refugees from Somalia return home in safety and with dignity and in due course voluntary repatriation to Ethiopia will be implemented. 

UNHCR will lead a strong communications with communities strategy to expand and improve access to services to refugees, asylum seekers, stateless persons, internally displaced persons, IDP returnees, and conflict and/or displacement affected communities, ensuring that POCs have access to the information they need and can communicate with UNHCR and its partners, guaranteeing that decisions are made with and not for them, throughout the programme cycle. Partners may need to engage with clusters, working groups and other partners in identifying and developing key messages for POCs. In addition, communication channels should be established that enable and encourage refugees and IDPs to contact and communicate with humanitarian actors and service providers in order to better identify and address needs. The communications with communities project will aim to (i) strengthen community structures and where they do not exist support their development; (ii) develop information and communication materials using radio, text/voice messages, flyers, billboard, face to face products; (iii) develop an online 

service directory; (iv) expand beneficiary feedback and complaints mechanisms. Partners are hereby invited to submit initial concept notes and resource requirements for the delivery of the below listed outputs. Please note that the detailed final activities to be implemented will be discussed based on priorities and subject to the availability of funds. The concept notes shall be reviewed by a UNHCR multi-functional team comprised of technical and compliance experts for the endorsement of the Implementing Partnership Management Committee and approval of the Head of Sub-Office. Agencies should be informed of the outcome within one month from the submission closing date. This should allow enough time for agreements to be discussed and concluded before the end of the year. With this exercise we also expect several agencies to be endorsed for future partnering contingent on funding availability and specific requirements; these agencies will be informed accordingly. 


Project Period: Estimated start and end dates of project 01st January 31 December 2020

Submission deadline (date open, date closed) :

Date open: 27 November 2019 

Date closed: 10 December 2019 

Date results to be communicated to applicants : Within one month from the submission closing date


To view the original and full details of this EOI, please download the attached file to the right side of this page

  • Posted by: UNHCR
  • Location: Aden
  • Posted on: 27 November 2019
  • Deadline: 10 December 2019
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