Posted on 12 Oct, 2021 
Closing on 11 Nov, 2021 

Application Support officer

JOB PURPOSE:
Provide Application Support within the ICT Shared Service. To assist the Application Support Team in the delivery of the ICT Application Support aspects of the ICT Service Plan. To actively contribute to the Application Support team within the ICT Shared Service. 
To actively contribute to the Application Support team within the ICT Shared Service.

Qualifications
•    B.Sc. in CS or IS.
•    Fluent knowledge of Arabic, and English
•    Evidence of some professional and personal learning and development

Professional Experience Required
•    Two years’ experience within a professional ICT environment planning, analysing data, and supporting ERP applications.
•    Experience in some aspects of providing ICT applications support to users in a customer focused environment 
•    Experience of analysing user needs and requirements, mapping process and documenting the results 
•    Experience of supporting business application systems
•    A sound understanding of technical IT issues to enable discussions with internal and external technical specialists 
•    A sound understanding of applications and data security