Job Title: Information Manager
Location: Aden, Yemen
Department: Program
Reports to: Deputy Director
Responsible for: Information Officer (If any)

Organisation Background

Founded in 2011, the International NGO Safety Organisation (INSO) is an international non- governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including coordination with stakeholder, analytical reports, Access and safety-related advice, and staff orientations and training.
INSO provides daily support to more than 1200 NGOs operating in 17 of the world’s most insecure countries. INSO is headquartered in The Hague, Netherlands - the international city of peace and justice.

INSO Yemen

INSO Yemen program, in partnership with donors and NGO partners, has taken initial steps following registration in the government-controlled area to support the humanitarian community in the government of Yemen, with plans to launch programming in the first quarter of 2025.

Job Summary

As the Information Manager, you are responsible for complete understanding of all Conflict & Humanitarian Data Centre (CHDC) data entry, capabilities, storage, and security. You will hire, manage and train your team (If any). You are the focal point for CHDC and the Partner’s Portal (IPP). In addition, you will provide technical support to the programs team for creating visualisations and dashboards. This position is based in Aden, Yemen and reports to the Deputy Director.

Main Duties and Responsibilities:

Management

• Supervise and support Information unit staff.
• Provide technical trainings and recruit the team.
• Maintain data security practices and confidentiality.
• Advise the country program on best practices in cybersecurity and information management.

Conflict & Humanitarian Data Centre (CHDC)

• Be the focal point of CHDC and understand the methodology with expert knowledge of the platform.
• Ensure that information recorded is correctly categorized, promptly updated, and is properly accessed.
• Monitor, assess, and continuously improve the accuracy and precision of data collected.
• Provide CHDC training and inductions to staff.

INSO Partners Portal (IPP)

• Be the focal point of IPP and understand the registration process.
• Guide the partners through the registration process and provide solutions to questions about the system.
• Monitor and update the registration of INSO partners.

Visualization activities

• Fill information needs and sources in collaboration with the team
• Aggregate data for analysis and presentation
• Produce high quality maps, graphs, and other products to support INSO’s analysis and facilitate NGOs’ understanding of the conflict
• Provide visual-relevant inputs to field missions

Technical Reference

• Train Information staff on data-entry responsibilities and data integrity
• Manage and regularly update SharePoint folders with relevant materials
• Support the Training Manager in providing and designing technical trainings to staff and partners as required

Requirements

Essential:

• Bachelor’s degree or equivalent in Information Systems, Computer Science, Data Management, GIS, or relevant field
• Fluency in Arabic and English (written and spoken).
• 3 or more years of experience in data management and visualization, in a similar humanitarian organization and context
• Experience with Power BI and DAX, or similar BI software (such as Tableau)
• Knowledge of database management using SQL
• Knowledge in scripting languages such as Python or R
• Knowledge and understanding of theories, concepts and approaches relevant to GIS and the management of information in crises contexts
• Staff management experience

Nice to Have:

• Acceptance and understanding of humanitarian principles.
• Familiarity of the context in Yemen.
• NGO/UN experience in data management and visualization.

Key Personal Competencies

• Ability to work effectively and efficiently unsupervised.
• Acceptance and understanding of humanitarian principles.
• Strong work ethic and capacity to take responsibility for his/her own actions.
• Ability to identify issues, analyse, and participate in their resolution.

Terms and Conditions

6-month renewable national contract. $3,300 per month salary, 2.5 calendar days annual leave per month.

INSO’s Safeguarding Policy

INSO is fully committed to the safe recruitment, selection and vetting of all potential new staff, trustees and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.