Job Description

Part (1): Job Specification

Department
Programs

Function Reporting
Protection Manager/ Project Manager

Scope of Work (Objectives)
The Protection Officer's objectives include monitoring the crisis-affected population's safety, conducting service provider mapping, informing communities through discussions/interviews, referring urgent cases, ensuring confidentiality, and collaborating with team members for effective protection response.

Duration
1 year, renewable based on performance

No. of Supervised Staff
8

Duty Station
Roving (basically Sana’a with travel to Al Hodaidah and Raymah)

Main Purpose
The Protection Officer will be responsible for contributing to the timely and quality implementation of activities, delivering continuous technical support, performing monitoring and evaluation of the quality of work, and capacity building of staff who s/he will be working with in integrated protection activity. They will guarantee the proper functioning and SOP of protection and the referral policy in the project by following up on the project goals and ensuring effective performance and response. The position requires a flexible working schedule, allowing working hours during day and night times if needed.

Duties and Responsibilities

1. Ensure daily quality implementation, monitoring, and evaluation of integrated protection project interventions and activities according to the project plan.
2. Provide technical support to the team at the field level with specific capacity-building, tools, awareness, guidance, and training on PSS, CM, and protection interventions to ensure the relevant components are consistent with the project goals and response.
3. Plan and supervise the development, coordination, implementation, and monitoring of project protection activities.
4. Carry out regular field visits to provide technical support for implementation activities and monitor project progress, advising staff as per need.
5. Ensure strict adherence to confidentiality for all case-related information; protect the identities of clients in the design and implementation of all activities.
6. Coordinate the preparation of, implement, and oversee Standard Operating Procedures (SOPs) for all protection activities.
7. Research, collect, and disseminate relevant protection information and good practices to enhance protection delivery.
8. Develop the protection capacity of organization staff to assume their responsibilities through protection training, mainstreaming, and related activities.
9. Provide ongoing protection analysis (including aspects of conflict analysis, gender, and risk management) and lessons learned from project experience to inform the project manager and program managers in improved program development and implementation.
10. Follow up on the referring cases that need appropriate services and ensure post-referral follow-up.
11. Ensure proper documentation of data collected (hard and soft copies).
12. Ensure adequate project monitoring systems and evaluation procedures are in place, applying appropriate tools to collect and update all progress indicators for the project.
13. Act as the focal point for all protection-related issues.
14. Build and maintain good relationships with relevant agencies and service providers.
15. Refresh the list of contacts and service mapping provided by the project and other partners.
16. Actively participate in periodic meetings within the organization as well as in protection cluster meetings.
17. Organize and facilitate focus group discussions or individual interviews to gather information from affected populations.
18. Provide accurate and timely information to communities regarding available services and resources.
19. Maintain strict confidentiality of sensitive information obtained during the course of work.
20. Collaborate closely with the Protection Manager, other Protection Officers, and relevant team members to ensure a coordinated and effective protection response.
21. Contribute to the development and implementation of protection strategies, plans, and activities.
22. Document incidents, prepare reports, and maintain accurate records of protection-related activities.
23. Provide support and guidance to community-based protection structures or mechanisms.
24. Conduct training and capacity-building activities for staff, volunteers, or community members on protection-related topics.
25. Keep abreast of relevant legal frameworks, policies, and best practices in protection and humanitarian response.
26. Participate in coordination meetings, working groups, and other forums related to protection.
27. Adhere to ADO policies, code of conduct, and ethical standards in all aspects of work.

Others:

• Any other task requested by their supervisor for efficient program implementation.

Part (2): Person Specification for This Job

Experience, Qualifications, and Skills

• Bachelor’s degree in social sciences or any related field.
• At least 3 years’ experience working in protection activities and the emergency humanitarian field.
• Previous experience working with NGOs/INGOs is highly preferred.
• Fluent in Arabic and English (speaking, reading, writing).
• Strong knowledge and skills in computer usage.
• Show diplomacy, good communication, and possess good interpersonal skills.
• Able to take initiative and adapt to changing circumstances and priorities, and able to work to tight deadlines under pressure.
• Possess multi-cultural flexibility and experience.
• Strong organizational skills and a good ability to make proactive suggestions.
• Calm, listens rigorously, able to work under pressure, and handle stressful situations.
• Team player, able to work independently.

Gender
Female/Male

How to Apply:

Requirements:

• A cover letter including a maximum two-page description of why you are an ideal candidate and what you would bring to the role.
• A current curriculum vitae.
• Names and contacts (telephone, fax, and e-mail addresses) of three professional referees who are familiar with your qualifications and work experience.
• Your nominated referees ideally should include persons from each of the following categories: direct supervisor, internal peer, and/or direct report.
• Screening will start immediately and will continue until the position is filled.
• Only shortlisted candidates will be contacted.