Infrastructure Coordinator (Shelter/WASH)  (Yemen – Sana’a)

Who are we?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.
All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

About the role

Overall purpose of the role: 

The infrastructure (Shelter/WASH) Coordinator provides overall technical leadership and coordination to all aspects of DRC’s Infrastructure programming in Yemen, including activities in both Shelter and WASH sectors. The Infrastructure Coordinator has the overall responsibility for designing, coordinating, supporting, and representing DRC's Infrastructure program in Yemen in external coordination mechanisms and for providing technical guidance and strategic direction to DRC field teams operating across the country. This position will be based in the Country Office, with regular travel to DRC areas of operation within Yemen. 

Responsibilities: (in bullet points)

Main responsibilities

• Responsible for design, coordination, technical leadership, and supervision of Shelter and WASH activities in the country.
• Design, revise, and develop Shelter and WASH standard operational procedures as well as associated tools
• Coordinate and monitor all Shelter and WASH related activities in support of the WASH and CCCM/Shelter Project Managers.
• Ensure the highest quality of the sectoral interventions, and the coherence between all projects, ongoing and proposed, according to the overall strategy, through design, technical oversight, monitoring and coordination.
• Lead capacity building programs for Infrastructure (Shelter and WASH) staff in cooperation with Project Managers and Area/Base managers.
• Develop and undertake needs assessments to inform program design and strategic direction. Conduct rapid needs assessments in the event of emergency (e.g. floods) in collaboration with other technical sector coordinators and project managers. 
• Formalize and develop program related operational tools and training modules.
• Program development and strategy
• Lead and develop a program strategy for WASH and shelter sectors in line with the country and global strategies.
• Oversee knowledge sharing across teams ensuring that monitoring and evaluation results are understood and used to improve Shelter and WASH programs.
• Drive the development and growth of Shelter and WASH programs within the DRC program objectives and feed into country-wide strategy development.
• Ensure that SOPs for all Shelter and WASH activities align with DRC country strategy and sector best practices.
• Lead the design and submission of new proposals and budgets in line with sectoral standards.
• Accountability, reporting, and monitoring
• Develop and monitor relevant accountability initiatives within the Shelter and WASH program as well as strengthen the effort to document the impact of activities.
• Ensure compliance with internal and external reporting requirements; develop and/or review all Shelter and WASH indicators.
• Review/revise donor reports as per DRC’s internal reporting work flow to ensure quality; support PMs with financial supervision tracking, as it pertains to overall program quality and implementation.
• Conduct regular field missions to all field offices to provide technical and operational guidance, support, and supervision of the implementation of Shelter and WASH activities in the field.
• Review and provide technical sign-off/approval of BoQs (in alignment with international building codes, sectoral/Sphere, DRC and donor standards).

People Management and Capacity Development

• This position does not have any direct line management responsibilities. 
• Provide technical supervision to WASH Project Managers and Specialists, and CCCM Infrastructure Team Leaders.
• Provide technical guidance, support, and training for all Shelter and WASH staff.
• Support/lead the recruitment of all field Shelter and WASH senior staff, including coaching and capacity development.
• Lead meetings with Shelter and WASH Managers and Team Leaders to share best practices between the field offices to ensure the highest quality of the response.

Coordination:

• Represent DRC at relevant national coordination structures, including WASH and Shelter Clusters, Technical Working Groups, SAGs, and others as required. 
• Ensure DRC’s coordination and alignment with technical standards from Clusters. 
• Ensure close cooperation with donors, government counterparts and coordination mechanisms on-site and in synergy with other DRC´s programming.

General:

• Ensuring the respect of DRC Code of Conduct and DRC’s zero tolerance policy of Sexual Exploitation and Abuse (SEA), humanitarian principles and contribute to the integration of mainstreaming, as per global standards, into DRC programming.
• Comply with DRC policies and practice with respect to child safeguarding, code of conduct, safety and security, anti-harassment, and other relevant policies and procedures.

Experience and technical competencies:

• Minimum of 5 years of practical experience in financial management in a similar role within an INGO or Minimum 5 years of proven technical coordinator or manager level experience with an international humanitarian NGO implementing Shelter and/or WASH programs in complex emergency contexts.
• Excellent English writing and editing skills for external audiences (including governments and donors).
• Demonstrated experience (2 years) drafting donor proposals and reports.
• Ability to review and provide technical approval of BoQs and cost analysis within national and global infrastructure codes/donor standards is mandatory.
• Strong coordination skills with field Shelter/WASH teams, clusters and MEAL, with an attention to quality and detail.
• Experience in producing high-quality technical material (training material, program tools, proposals, strategic documents, etc.).
• Strong technical expertise in relevant engineering software, including AutoCAD/WaterCAD, EPANET, GIS, and structural analysis tools.
• Experience in integrating disaster risk reduction (DRR) frameworks and measures into infrastructure planning.
• Ability to conduct field-based QC/QA and validation of WASH and Shelter works, ensuring compliance with national building codes and international humanitarian standards.
• Strong donor engagement skills, with experience in writing technical justifications for cost and design feasibility matters.
• Experience in carrying out humanitarian interventions through and in coordination with implementing partner organizations is an asset.
• Experience writing a sector strategy is an asset.
• Ability to manage competing priorities and to meet deadlines.
• Effective team-player, open communicator, and problem solver.

Education: 

• Master's degree in engineering, civil engineering or architecture, or another relevant field., or Bachelor’s degree in relevant fields with at least 6 years’ working experience in similar positions.

Languages:

• English (Fluent)
• Arabic (Highly Desirable)

All DRC roles require the post-holder to master DRC’s core competencies: 

• Striving for excellence: Focusing on reaching results while ensuring efficient processes.   
• Collaborating: Involving relevant parties and encouraging feedback.   
• Taking the lead: Taking ownership and initiative while aiming for innovation.   
• Communicating: Listening and speaking effectively and honestly.   
• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Key stakeholders: 

• Head of Program
• Technical Coordinators
• Project Managers (Wash and Shelter teams)We offer.

Contract length:  December 2025
Position Band:  This position will be placed in the non-Management (G1) band.
Start date: ASAP
Duty station: Sana’a

Salary and conditions will be in accordance with Danish Refugee Council’s National Terms of Employment.