JOB TITLE: MEAL and Data Management Officer

DEPARTMENT:  MEAL Department

Report to: MEAL Manager

LOCATION: Aden & Marib

Duties & Responsibilities

1 MEAL planning and field monitoring

• Prepare the MEAL Plan, action plan, Indicator Performance Tracking Table (IPTT), field schedule and tools using approved indicators and targets; resolve conflicting caseload or sampling assumptions before deployment.
• Plan MPCA registration verification, distribution monitoring and post-distribution monitoring (PDM), plus Nutrition baseline, endline and post-distribution surveys; agree sampling, consent and reporting with the MEAL Team.
• Train and supervise temporary enumerators; assign independent quality-assurance checks to staff who did not register the records reviewed. Verify documentation without approving beneficiaries or payments.
• Monitor safe MPCA access, full entitlements and failed payments; verify Nutrition attendance, counselling, food distributions and referrals with technical staff. Refer clinical decisions to qualified personnel.
• Conduct field visits, document findings and follow up action owners and deadlines. Assist the MEAL Team to coordinate joint monitoring with programme teams and stakeholders.

2 Data management analysis and reporting

• Maintain access-controlled household, participant and survey databases, unique identifiers and data definitions; share only necessary information with authorised staff and the financial service provider.
• Check completeness, consistency, duplicates and calculations; reconcile approved lists, receipts, distribution records and indicators. Verify corrections against evidence and preserve an audit trail.
• Apply approved safe disaggregation by sex, age, disability and location; distinguish unique households and people from repeated services and distributions, recording missing information as unknown.
• Analyse MPCA receipt, expenditure priorities, access, safety and satisfaction, and Nutrition practices and food-package receipt, quality and use; explain methods, limitations and recommendations.
• Update the MEAL Plan and IPTT in ERPNext monthly; submit complete field reports promptly after visits. Maintain electronic and hard-copy archives linking each indicator to its means of verification (MoVs). Assist the MEAL Team to complete reporting and the final evidence handover.

3 Accountability learning and coordination

• Oversee accessible complaints channels, secure records, referrals, responses and closure tracking; verify that participants understand assistance is free, their entitlements and available feedback channels.
• Assist the MEAL Team to conduct inclusive community sensitisation and consultations, assess barriers affecting women and persons with disabilities, and improve safe access to feedback mechanisms.
• Refer safeguarding, PSEA, fraud and other sensitive concerns immediately through authorised confidential channels; do not independently investigate allegations or disclose identifiable details in routine reports.
• Review anonymised feedback and monitoring trends with programme teams, track corrective actions and community responses. Assist the MEAL Team to document lessons and consent-based success stories.
• Coach colleagues on data and evidence standards, collaborate with field teams, and perform other relevant duties assigned by the supervisor, including approved emergency deployments.

Key deliverables and expected outputs

• Approved MEAL Plan, action plan, IPTT, monitoring schedule and tools, with monthly ERPNext updates.
• Documented verification checks, field-monitoring reports and corrective-action tracking.
• Clean, secure beneficiary and indicator databases, data-quality updates, correction logs and reconciled evidence packages.
• MPCA PDM findings; Nutrition baseline and endline reports and datasets; PDM findings after scheduled food distributions.
• Functional complaints records, anonymised monthly summaries, documented referrals and response follow-up.
• Complete electronic and paper archives, final evidence handover and learning contributions.

Required qualifications and experience

Essential requirements

• Bachelor’s degree in Statistics, Information Management, Social Sciences, Public Health, Development Studies or a relevant discipline.
• At least three years of relevant humanitarian or development MEAL and data-management experience, including cash assistance or community nutrition projects.
• Experience supervising enumerators and conducting registration verification, PDM, baseline and endline surveys, sampling and data-quality checks.
• Strong Excel skills and practical experience with KoBoToolbox or ODK, database management and confidential beneficiary information.  ERP Next familiarity and analysis or visualisation tools are advantages.
• Experience managing complaints and feedback, applying accountability to affected people, safeguarding and PSEA procedures, and referring sensitive concerns safely.
• Ability to analyse quantitative and qualitative data, explain limitations, write clear reports and coordinate corrective actions with programme teams.
• Strong communication, teamwork and organisation; willingness to travel regularly to project locations and work flexibly during approved field activities.

Desirable technical skills

• Experience with project reporting, cash programmes, nutrition assessments and financial service provider data reconciliation is an advantage.

Language Requirements

• Fluent Arabic and good working English, spoken and written, sufficient for project tools, communication and reporting.

Core Humanitarian Standards (CHS): The role holder is required to carry out the duties in adherence to the Core Humanitarian Standards, the values and principles outlined in our policies such as Code of Conduct, Prevention of Sexual Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, Anti-Retaliation and other internal policies and guidelines.
Equal Opportunities : The role holder is required to carry out the duties in accordance with our Equal Opportunities and Diversity policies and procedures.