Position: COUNTRY DIRECTOR, YEMEN
Organisation:  Muslim Hands
Location: Yemen
Reports to: Chairman board of Trustees
Contract duration: One year contract (extendable)

I.    MAIN OBJECTIVE

The Country Director (CD) will have overall strategic and operational responsibility for Muslim Hands' staff, programs, and interventions. The CD will also oversee the administration, programs, and implementation of the organization's strategic plan.

II.    RESPONSIBILITIES

A.    STRATEGY, COORDINATION AND REPRESENTATION

• Formulating the country strategy for Muslim Hands considering the political, economic, and humanitarian context coupled with the overall organisational mandate as stated in the strategic plan.
• Ensuring the trickle down of MH global policies and guidelines to the respective country chapter.
• Acting as key contact with Head Office (HO), funding offices, Global Operations Development Department (Global Ops), local partners, I/NGOs, UN agencies, local authorities, government authorities and institutional donors.
• Acting as a focal point, to issue policy recommendations in collaboration with Global Ops and HO.
• Representing MH to partners, I/NGOs, local authorities, government authorities and institutional donors.

B.    OVERALL MANAGEMENT OF PROGRAMS

• Defining the programmes with the coordinated team and creating shared understanding.
• Ensuring achievement of the program's objectives and their tracking.
• Ensuring the organisation achieves Value for Money for its resources.
• Ensuring programme is still appropriate, according to the situation, the context and the programme's objectives.
• Ensuring regular planning and review with staff.
• Ensuring the program standards are developed and well communicated to the staff.
• Ensuring staff carry out their work to the agreed standard.
• Narrative and financial reporting to institutional donors, HO and funding offices.
• Ensuring the collection of authentic data, uploading into the strategy tracker, representation on the dashboard and rectification of data anomalies as highlighted by the Global Ops. 

C.    OPERATIONAL MANAGEMENT

• Responsible for financial feasibility of the country programme and budget monitoring.
• Responsible for all logistical aspects.
• Responsible for the appropriate management of all resources in a transparent manner.
• At all times the CD is accountable to the donors and benefactors of Muslim Hands.

D.    OVERALL MANAGEMENT OF STAFF AND THEIR SECURITY

• Responsible for all expatriate and national staff, their security, wellbeing and management.
• Managing human resources in conformity with applicable local labour laws and with internal regulations.
• Security management.
• Setting of job descriptions and requests for new staff to headquarters.
• Performance appraisals of staff and objective setting in line with program requirements.

III.    PERFORMANCE MEASUREMENT KPI’s

CD’s performance will be measured based on the:

• Achievements/gaps highlighted in the result-based program assessments.
• Country’s performance on the periodic capacity assessments done
• Country’s progress on mitigating the risks with reference to the risk register.
• Expansion or contraction in the financial resources acquired through local institutional donors.

IV.    QUALIFICATIONS

• Masters’ Degree in, Development Studies, Public Policy and Management or other similar fields.
• Ability to fluently use local language(s).
• Excellent communication in English, both verbal and written.
• Ability to deal with stressful situations.
• Ability to work within a team setting.
• Ability to adapt within the working environment.

V.    EXPERIENCE

• At least 3-5 years of previous experience on similar position with any I/NGO or a charitable organization.
• Minimum of 12-15 years of total experience in development sector.
• Previous management experience in the same country is highly preferred.
• Knowledge and experience of Global standards, SDGs and other associated international frameworks.
• Experience in security management.

ABOUT MUSLIM HANDS

Muslim Hands, an international aid agency and NGO, grew from this grass roots movement and since these first efforts, we have responded to countless more emergencies, as well as establishing long term projects such as schools, healthcare clinics and livelihood programmes worldwide.

We are working in over 30 countries around the world. By working closely with our partners and offices on the ground, we are able to distribute aid in an effective, efficient, transparent and wholly accountable manner and to make a lasting difference to the communities we work with.