Human Resources Officer

Job Code: HRES70031 
Job Family: HR
Compensation Band: JJ

ORGANIZATIONAL OVERVIEW:  

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender equality, youth, research, technology, communication and social marketing — creating a unique mix of capabilities to address today's interrelated development and humanitarian challenge in more than 70 countries.

FHI 360 has been responding to the humanitarian crisis in southern Yemen and along the Western Coast since 2018. Through an integrated health, nutrition, and WASH program, FHI 360 works in Aden, Taiz, and Hudaydah governorates. FHI 360 supports static and mobile health facilities, including rehabilitation, technical support and staff training, and provision of supplies. FHI 360 also works at the community level through health and WASH components to reach additional populations. Furthermore, since January 2020, FHI 360 has served as the NGO co-lead for the Aden Sub-Health Cluster. With a country office in Aden and a field office in Mokha, FHI 360 has a team of 50 national and expatriate staff. 

POSITION OVERVIEW  

The HR Officer will ensure hiring and employment practices are in line with local labor laws and FHI 360 policy, as well as providing employee and Human Resources staff support in several functional areas including recruitment, employee relations, benefits administration, compensation, payroll, HRIS and training and development.  S/he will maintain employee personnel files and data.  Serves as initial point of contact for employees with questions related to their personal employee information. Processes various forms related to documenting human resources activities such as new employees, change-of-status, performance evaluations, benefits, terminations, etc. Conducts new employee orientations and may handle or facilitate employee exit interviews. Prepares special reports using HRIS data that may include EEO and headcount.  This position reports to the HR Admin Manager.

KEY RESPONSIBILITIES AND DELIVERABLES

• Serves as the focal point for compensation, benefits, recruiting, payroll, and training and development.
• Functions as initial point of contact for employees with HR-related questions.
• Independently and accurately responds to Employee Service Center (ESC) requests.
• Processes forms and system updates related to new employees, change-of- status, performance evaluations, benefits changes, separations etc.
• Ensures employee data in HRIS is accurate.
• Supports with monthly payroll preparation and processing
• Prepares required reports for benefits, EEO, and headcount reports.
• Able to run standard reports and create ad-hoc reports for special projects.
• Conducts new employee orientation and may assist with separation process.
• Assists with training and development programs as needed.
• May independently create materials for routine training classes.
• Recommends improvement or changes in systems, processes or procedures to management.
• Partners with the Finance Unit to ensure HR related procedures and processes are handled and resolved in a timely manner.
• Performs analysis on assimilation/turnover data; analyses and evaluates data. 
• Other duties s assigned.

APPLIED KNOWLEDGE & SKILLS:

• Moderate knowledge of concepts, practices, and procedures related to providing technical support
• Ability to work independently and as part of a team.
• Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas. 
• Articulate, professional and able to communicate in a clear, positive manner with staff 
• Proficiency with MS Office Suite (Word, Outlook, Excel, PowerPoint, Access) and HRIS /Payroll systems.
• Must be able to read, write, and speak fluent English. 
• Excellent organizational and analytical skills. 
• Ability to solve problems and implement planned action effectively 

EDUCATION AND EXPERIENCE: 

• Bachelor’s degree in human resources, Business Administration or a related field.
• Minimum of 4 years’ experience working in HR with an INGO.
• Knowledge of donor regulations including, USG, UN, and EU
• Full understanding of Yemen Labor code
• Experience of working with the Ministry of Labor and Social Affairs

This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.