Open to Internal and External Candidates

• Position: Field Assistant (RRM-CBI)
• Organizational Unit: CBI
• Duty Station: Yemen, Marib
• IOM Classification:  M 3
• Type of Appointment:  Third Party Contracted (TPC) MPH Monthly Contract, 6 Months (With a possibility of renewal)
• CFCV No.:  CFCV2024.020
• Estimated Start Date : As soon as possible
• Closing Date : Sunday, 12 May 2024

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Organizational Context and Scope:

Under the overall coordination of the CBI Officer and under the direct supervision of the RRM.CBI Senior Programme Assistant, the Field Assistant (RRM.CBI) will directly support and provide humanitarian assistance to persons in need in the west coast of Yemen, based in Mokha Office.

Core Functions / Responsibilities:

1.    Support the RRM-CBI hotline by gathering complaints, verifying cases, and providing feedback.
2.    In coordinaton with IOM-CFM unit, assist to maintain hotline records and provide weekly and monthly progress reports.
3.    Support the team by undertaking regular rapid and/or in-depth assessments across west coast (and other governorates as required) including through house to house assessments, IDP sites, set locations, at reception centres or through focus group discussions as required.
4.    Support in conducting assessments and surveys of sites, collecting information on overall services available, including RRM-Cash among others covering the basic needs of the population.
5.    Support in verification of beneficiaries as required, and in coordination with the Programme Assistant. 
6.    Contribute to distributions as and when required to IDPs, returnees, host communities, migrants and other
individuals selected for assistance under IOM’s various assistance programs, if and when required.
7.    As guided by the Programme Assistant, support in monitoring disbursements of cash assistance and financial service providers, verifying assistance provided is as per agreed amounts.
8.    As necessary, support other teams with assessments, including the preparations of the assessment tools and focus group sheets and post distribution monitoring activities.
9.    In coordination with the PA support in regular market price monitoring of key items related to IOMs cash programme and of vendors using developed templates.
10.    Provide general guidance and support beneficiaries to obtain ID cards, working closely with the Field Team Leader, as and when required.
11.    Assist other Project assistants as and when required in the implementation, distribution and monitoring of IOM’s
other emergency response activities as assigned by the Cash unit.
12.    Support the PA in the preparation and submission of field and progress reports.
13.    Perform such other duties as may be assigned.

Required Qualifications and Experience

Education:

• Diploma (with three years’ experience) or Bachelor’s degree (with one year experience).

Experience:

• Worked in the humanitarian sector Rapid response -Cash based intervention program. In addition, experience in community feedback mechanism including addressing complaints and operating a hotline.

LANGUAGES

• For all applicants, fluency in Arabic is required, Good English language is a must.

Required Competencies

Core Competencies – behavioural indicators level 1

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes
• responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way. 

VALUES

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Other

• Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
• Only candidates residing in the country of the duty station within commuting distance of the duty station will be considered.
• Appointment will be subject to certification that the candidate is medically fit for appointment, national of the country with automatic right to live and work in the country, and security clearances.
• Females with the above qualifications are encouraged to apply.As part of the application process, all candidates, regardless of the type or duration of the contract, must disclose any known relative who works for IOM or is engaged with IOM in any capacity.
• Non-compliance with the relative disclosure requirement can constitute a basis for withdrawal of offer of employment, or if the employment has begun, terminating the employment contract and/or disciplinary action.