Action Contre la Faim is an international humanitarian organization established in 1979 with the mission of saving lives by combating hunger through the prevention, detection, and treatment of malnutrition, particularly during and after emergency situations caused by conflict and natural disasters.

Action Contre la Faim provides coordinated responses in nearly 50 countries worldwide, including Yemen, across seven areas of expertise: Nutrition and Health, Water, Sanitation and Hygiene (WASH), Food Security and Livelihoods, Mental Health & Psychosocial Support, Advocacy, Climate, and Research.

ACF has been operational in Yemen since 2012 and currently operates in four bases: Aden, Hodeida, Al Khokha, and Sana’a. The country office implements activities centered on fours main sectors: Nutrition and Health, Water, Sanitation and Hygiene (WASH), Mental Health and Psychosocial Support (MHPSS), and Food Security and Livelihoods.

For more information please visit our website: https://www.actioncontrelafaim.org/en/missions/yemen/

• Job Title:  Consortium Quality Program Manager
• Location:  Sana’a
• Contract duration: 4 Months with possibility of extension.
• Basic monthly salary (taxable): 2303$ to 2753$ based on experience salary calculation (excluding other benefits offered by the organization)
• Line Manager: Consortium Coordinator
• Technical Supervision: Program quality head of the department

Objective of the Position 

The Consortium Program Quality (PQ) Manager is responsible for establishing, coordinating, and overseeing a harmonized Program Quality framework across the consortium, encompassing Monitoring, Evaluation, Accountability, Learning (MEAL), Information Management (IM), and Data Quality Assurance (DQA) systems.

The post holder will lead the design, implementation, and management of the consortium-wide reporting system and DHIS2 platform, ensuring that all consortium partners utilize standardized tools, methodologies, indicators, and reporting mechanisms. The Consortium PQ Manager is responsible for ensuring high-quality data collection, analysis, reporting, documentation, evidence management, and learning processes that support donor compliance, accountability, adaptive management, and evidence-based decision-making across Health and Nutrition interventions

Under the direct supervision of the Consortium Coordinator and Program quality head of the department  , Consortium Quality Program Manager  will:

Mission 1: Design and Implementation of the Strategic Consortium MEAL Framework & Quality Management

• Develop and lead the implementation of the Consortium MEAL system, including the framework for monitoring, evaluation, accountability, and learning. 
• Ensure harmonized methodologies and tools are in place across all three partners to ensure quality data management. 
• Align consortium MEAL strategies with the ACF PQ HoD’s departmental strategies, policies, and learning agendas. 
• Tailor monitoring tools to capture specific outcomes for Health, Nutrition, WASH, and MHPSS activities.
• Regularly assess the performance of the Consortium programme and identify challenges in line with the approved logical framework

Mission 2: Information Management (IM) & Data Systems

• Lead the design, establishment, implementation, and management of the consortium-wide reporting system.
• Serve as the focal point for DHIS2 implementation and administration across the consortium.
• Develop and maintain the consortium DHIS2 architecture, including indicator configuration, reporting workflows, user permissions, data flows, and dashboard development.
• Ensure seamless integration of partner-generated data into the consortium DHIS2 platform.
• Establish standard operating procedures (SOPs) for data management, reporting, validation, storage, sharing, and archiving.
• Monitor reporting compliance and ensure timely submission of monthly, quarterly, annual, and ad hoc reports by all consortium partners.
• Develop and maintain real-time dashboards, reporting tools, and visualization products using DHIS2, Power BI, Excel, and other relevant software.
• Consolidate, clean, validate, and analyze programme data received from consortium partners.
• Ensure all Information Management systems comply with data protection, confidentiality, and information security standards.
• Troubleshoot DHIS2 and Information Management challenges and coordinate corrective actions with partners.
• Produce regular programme performance summaries and analytical products for consortium leadership, donors, and technical teams. 

Mission 3: Monitoring, Evaluation and Reporting

• Lead the development, maintenance, and regular updating of the Consortium Indicator Tracking Table (ITT).
• Ensure indicators, targets, calculations, and reporting methodologies are harmonized across partners.
• Develop and maintain a comprehensive Means of Verification (MoV) management and archiving system.
• Ensure all reported achievements are supported by adequate evidence and donor-compliant documentation.
• Develop and implement a Consortium Data Quality Assurance (DQA) Framework.
• Plan and conduct regular Data Quality Assessments (DQAs), data verification exercises, spot checks, and audits.
• Review data quality dimensions including accuracy, completeness, consistency, timeliness, reliability, and integrity.
• Develop and monitor implementation of action plans arising from DQAs and data verification exercises.
• Conduct routine field monitoring visits to validate reported achievements and assess programme quality.
• Coordinate baseline, endline, evaluations, surveys, assessments, and other studies as required.
• Ensure all programme reporting is supported by robust evidence and documentation.
• Support donor reviews, external audits, monitoring missions, and verification exercises. 

Mission 4: Programme Development

• Work closely with the Consortium Coordinator and the key MEAL/Programme Quality and technical staff of the Consortium partners to contribute to the preparation and implementation of any programme assessments that can direct programme development and implementation.  
• Contribute to the development of programme proposals and/or amendments. 
• Assist in the development of programme amendments and strategic planning processes.
• Ensure lessons learned and evidence generated from the consortium inform future programme design.

Mission 5: Inter-Partner Coordination & Capacity Building

• Lead harmonization of Programme Quality systems, tools, methodologies, indicators, reporting templates, and data collection approaches across consortium partners.
• Facilitate regular Consortium Programme Quality Working Group meetings.
• Coordinate Programme Quality activities across all consortium partners.
• Develop and implement partner capacity-strengthening plans.
• Provide technical leadership, coaching, mentoring, and training to partner PQ, MEAL, IM, and programme staff.
• Organize and deliver DHIS2 trainings for consortium staff and partners.
• Build partner capacities on:
• DHIS2 utilization and administration.
• Indicator tracking and reporting.
• Data quality assurance.
• Documentation and MoV management.
• Data analysis and visualization.
• Accountability and learning systems.
• Promote knowledge sharing and best practices among consortium partners.
• Ensure technical consistency in reporting and monitoring approaches across the consortium..

Mission 6: Learning and Adaptive Management

• Lead the development and implementation of the Consortium Learning Agenda, ensuring that key learning questions are identified, tracked, and used to generate evidence for programmatic improvement and strategic decision-making.
• Establish and maintain a consortium-wide Knowledge Management system that facilitates the documentation, sharing, and institutionalization of lessons learned, best practices, success stories, and technical guidance across all partners.
• Oversee the identification, documentation, and translation of lessons learned and best practices into actionable recommendations and improved programming approaches for all consortium partners.
• Lead monthly and quarterly reflection meetings with Program, MEAL, and Finance teams to review operational, technical, accountability, and financial performance against targets and strategic objectives.
• Ensure that action points and recommendations emerging from reflection meetings are documented, assigned, monitored, and followed up to promote accountability and continuous improvement.
• Facilitate data-driven discussions and learning workshops to identify trends, challenges, and opportunities, and propose necessary programmatic adaptations or strategic adjustments based on evidence gathered from monitoring data, FCRM analysis, evaluations, and partner reports.
• Promote a culture of learning, evidence use, and adaptive management across consortium partners by ensuring that learning products and knowledge generated through the project are systematically disseminated and integrated into planning and implementation processes.

Additional Responsibilities

• This job description is not intended to be all-inclusive, and the employee will also perform other related tasks as required and be responsible for reporting and communicating the progress and achievement of the specific assigned task;
• Maintenance of high technical standards;
• Conduct all duties in a professional manner in accordance with the mission’s Safeguarding Policy, Code of Conduct, Internal Rules and Regulations, mandate and charter of principles including the promotion of gender equality.
• The employee is also required to remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills to promote strong safeguarding practices, and conduct duties in a manner consistent with the mission’s Safeguarding Policy.

Required Qualification, Skills and Professional Experience 

• Education: Master's degree in information management, Statistics, Social Sciences, or a related field.  
• Experience: Minimum 5 years of experience in MEAL/Programme Quality, specifically within a Consortium setting or working on multi-partner projects.  
• Sector Knowledge: Proven experience in monitoring Health, Nutrition, WASH, or MHPSS programmes.  

Technical skills:

• Advanced knowledge of DHIS2 administration, configuration, reporting, and dashboard development.
• Advanced data analysis and visualization skills.  
• Expertise in mobile data collection platforms (Kobo, CommCare).

Transversal skills:

• Soft Skills: Strong analytical and solution-oriented thinking, organisational skills, flexibility, Strategic thinking and problem-solving. Leadership and coordination skills. Training, facilitation, and capacity-building skills. Strong communication and stakeholder management abilities. Excellent analytical and organizational skills. High attention to detail and commitment to quality. Fluency in English and Arabic.

Managerial skills:

Relationship

Internal

• Internal (Consortium): Consortium Coordinator (Line Manager), Consortium Finance Manager, as well as partner MEAL Coordinators/Managers and Technical Coordinators and Managers.  
• Internal (ACF): Programme Quality Head of Department (Technical Supervisor), Programme Quality Department team members as well as Technical Coordinators and Managers. 

Safeguarding Commitments

• Action Contre La Faim has a zero tolerance to all forms of violations of Child and Adult Safeguarding and the Code of Conduct by staff. In the process of recruitment, selection and appointment ACF implements a range of procedures and actions to ensure children and vulnerable adults are safeguarded and abuse is prevented.
• The employee is also required to remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills to promote strong safeguarding practices, and conduct duties in a manner consistent with the mission’s Safeguarding Policy.

Gender Equality Commitments  

• Foster an environment that supports values of women and men, and equal access to information;
• Provide a work environment where women and men must be evaluated and promoted based on their skills and performance;
• Respect beneficiaries’ women, men, children (boys and girls) regardless of gender, sex orientation, disability, religion. race, color, ancestry, national origin, age, or marital status;
• Value and respect all cultures. 

ACF offers equal opportunities, however priority given to qualified female and/or persons with a disability.