Protection Officer-Victim Assistance (VA)  (Yemen- Marib ) (Part Time)

Who are we?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.
All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.
DRC has been operating in the Middle East (ME) region for over a decade, running a combination of emergency, livelihood, protection and advocacy programmes through Country Offices (COs) in Yemen, Syria, Iraq, Jordan, Lebanon and Turkey with a Regional Office (RO) in Amman.

DRC Yemen’s response

Danish Refugee Council (DRC) has been operating in Yemen since 2008 using a protection of human rights framework. DRC initially worked in Yemen with mixed migrants coming from the Horn of Africa who are displaced by conflict and drought. Since then, DRC expanded its sectors of intervention and is now providing humanitarian assistance in nineteen governorates throughout the country. Current programme sectors include protection, food security & livelihoods, WASH, Shelter, humanitarian mine action and CCCM.

About the Job:

Overall 

The Protection Officer is responsible for supporting the timely, high-quality, and effective provision of protection services in his/her area of intervention. This includes the implementation of victim assistance (VA), protection monitoring (PM), case management (CM), referrals, and cash for protection.

Responsibilities: 

Program & Operations

• Liaise with and maintain positive working relationships with hospitals and other stakeholders in area of intervention;
• Implement protection services (VA, PM, CM, etc.) in line with international standards and DRC Standard Operating Procedures (SOPs);
• Maintain complete, accurate, and confidential physical and electronic case files;
• Maintain up-to-date service mapping in area of intervention; and,
• Provide training, technical guidance and support to Protection Assistant(s).

Protection Information Management (PIM) & Reporting 

• Ensure timely and accurate data collection and entry;
• Support Aden-based Protection focal points in maintaining relevant databases including VA, case-management, and referrals;
• Support the implementation of post-service monitoring, complaints, feedback and response mechanisms (CFRM), and other monitoring tools, as requested;
• Contribute to internal and external reporting including on project outputs and outcomes as well as on trends and analysis of protections risks; and,
• Adhere to DRC data protection and PIM policies and guidelines.

Coordination & Representation

• Represent DRC at the Marib Protection Working Group and various other coordination fora; and,
• Coordinate with stakeholders to enhance understanding of DRC protection services and selection criteria and strengthen referral pathways.

Other:

• Participate in trainings, one-on-one and team meetings, as requested.
• Other duties as assigned.

About you

To be successful in this role you must have:

Experience and technical competencies:

The applicant should be a Yemeni National, either male or female, and based in or willing to move to Marib. Successful applicants will be able to demonstrate:

• At least three years of experience in protection or health programming and/or other relevant humanitarian action;
• Understanding of age, gender and diversity mainstreaming, protection mainstreaming and protection information management;
• Demonstrated experience in working with and coordination of persons of concern, communities, stakeholders, and local authorities;
• Strong level of spoken and written Arabic and English;
• Sound skills in MS Office – Outlook, Word, and Excel;
• Ability to work under pressure and in insecure environments; and,
• High level of adaptability and initiative.

In this position, you are expected to demonstrate DRC’ five core competencies: 

• Striving for excellence: Focusing on reaching results while ensuring efficient processes.  
• Collaborating: Involving relevant parties and encouraging feedback.  
• Taking the lead: Taking ownership and initiative while aiming for innovation.  
• Communicating: Listening and speaking effectively and honestly.  
• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Education :

• Degree in any relevant discipline or demonstrated experience may be accepted in lieu.

Languages:

• English - Professional (oral and written)
• Arabic – Fluent (oral and written)

We offer

DRC will offer the successful applicant a contract until 30 June  2024 (Part Time) renewable dependent on both funding and performance. and be willing and able to work in Marib.

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment. This position will be placed at Band (H2 Non- Manager) and will be reporting to Protection Team Leader.