Maintenance

(Yemen – Aden)

Who are we?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 6500 staff. Our vision is a dignified life for all displaced.
All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

About the role

Overall purpose of the role: 

Under the supervision of the Admin assistance /maintenance, to carry out installations, preventative maintenance and undertake routine inspections of the premises, furniture, fixtures, fittings, utilities. 

Main responsibilities:

Maintenance Tasks

• Do All the required maintenance in Aden Office, GHs & WHs.
• Fitting, testing, repairing and replacing fixtures and fittings, including lightbulbs, windows, doors looks and handrails.
• Performing basic carpentry including hanging and replacing doors and operating power tools.
• To plan and perform regular visits to GHs, and WHs to identify any maintenance requirements and organize relevant response.
• Replace and fix all the damages in equipment, structures or assets in Aden.
• Make sure bathrooms of office & GHs taps, basins and toilets are working properly.
• Detecting, identifying and repairing building issues, like problems with the building's electrical, plumbing pipes and HVAC systems
• Handling all the required repairs and installation in office, GHs, WHs, and archive.
• Overseeing contractors when repairs and installations happen to ensure that work is completed on time and as specified.
• Check Solar systems and panels are Clean, Secure, no System Fault, Aren’t Corroded, Hasn’t Been Damaged, and Check Wiring.
• Inspect Office and GHs regularly to identify and prevent problems and structural damages.
• Performing general maintenance tasks for the building or buildings, such as window washing, drywall repair, plastering, carpentry, flooring repair, painting and more.
• Making and installing new furniture or equipment
• Ensure cleaners Follow maintenance procedures and ensure implementation
• Ensuring all safety systems are functioning properly, including smoke and carbon monoxide detectors
• Carry out a regular inspection of the office and GHs to identify and resolve issues
• Reporting requirements for repairs to management.

Administrative Tasks

• Prepare weekly maintenance schedules and allocate work as per forecasted workloads.
• Performing multifaceted general office support.
• Seek opportunities and offer suggestions to improve premises utilities consumption.

Experience and technical competencies:

• At least one year of professional experience in a similar position;
• Good command of English (written, read, and spoken); 
• Good computer skills (MS Word and MS Excel);
• Able to work under pressure;
• Excellent organizational skills; 
• Excellent interpersonal and communication skills; 
• Experience and willingness to travel to field offices; 
• Relevant NGO experience is preferable.

Education: 

• Diploma degree in a relevant subject.

Languages:

• English preferred
• Arabic excellent

All DRC roles require the post-holder to master DRC’s core competencies: 

• Striving for excellence: Focusing on reaching results while ensuring efficient processes.   
• Collaborating: Involving relevant parties and encouraging feedback.   
• Taking the lead: Taking ownership and initiative while aiming for innovation.   
• Communicating: Listening and speaking effectively and honestly.   
• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We Offer.

• Contract length: June 30, 2026 
• Position Band:  This position will be placed in the Non-Management (K) band. Reports to the Administration Team Leader.
• Start date: ASAP
• Duty station: Aden, Yemen 
• Salary and conditions will be in accordance with Danish Refugee Council’s National Terms of Employment.